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Stop Calling It Engagement If Patients Aren’t at the Table

According to Sue Robins, patient engagement has taken a quiet step backward since 2020. Organizations are looking for MBAs vs people with real lived experience. Patient feedback has been reduced to survey stats. There is still a lack of meaningful compe

Time: 43:11

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According to Sue Robins, patient engagement has taken a quiet step backward since 2020. Organizations are looking for MBAs vs people with real lived experience. Patient feedback has been reduced to survey stats. There is still a lack of meaningful compensation for patients sharing their knowledge and insights. Can we improve?

Episode ID: 1000716488000

GUID: https://swaay.health/?p=35061

Release Date: 09/07/2025, 17:58:58

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Welcome to The Swaay.Health Podcast – a podcast for healthcare marketing, PR, and communications professionals! We’re all about building a brighter future in healthcare through the power of community! Join us as we dive into the latest news, strategies, and trends from the brightest minds in the field.

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