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Top Voices: The Global Insights Exchange

Top Voices: The Global Insights Exchange

International Achievers Group
Released: 2025-08-28
© Copyright 2024 All rights reserved.
Top Voices: The Global Insights Exchange - QR Code
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15 Episodes
Audio
Listen on Apple Podcasts
Free0%
15 Episodes
Audio
Listen on Apple Podcasts
Released: 2025-08-28
© Copyright 2024 All rights reserved.
Most Recent Episode
Episode 15: Emil D. Atanassov, VP Internationalization & Accessibility Engineering @ ServiceNow

Episode 15: Emil D. Atanassov, VP Internationalization & Accessibility Engineering @ ServiceNow

AI, Accessibility, and Global User Experience at Scale In this episode, Emil Atanassov, VP of Internationalization and Accessibility Engineering at ServiceNow, shares his unconventional journey from studying American history to leading global engineeri
Time: 1:33:54
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AI, Accessibility, and Global User Experience at Scale
In this episode, Emil Atanassov, VP of Internationalization and Accessibility Engineering at ServiceNow, shares his unconventional journey from studying American history to leading global engineering teams at one of the world’s most innovative SaaS companies.
Hosts Paula McGrath and Bruno Herrmann engage Emil in a wide-ranging discussion about building customer-centric experiences, scaling global operations, and the transformative role of AI in localization and accessibility.
 
From History Graduate to Global Tech Leadership
Emil recounts his career path from unexpected entry into localization to spearheading ServiceNow’s internationalization and accessibility efforts, including growing the company’s Irish team from just 3 employees to over 700.
 
AI, Internationalization, and Accessibility
Discover how ServiceNow integrates generative AI and small language models (SLMs) to simplify multilingual workflows, enable self-localization, and ensure seamless global user experiences. Emil also explains why accessibility is becoming mission-critical, with the European Accessibility Act driving innovation in inclusive design.
 
Customer-Centric Strategies and the Future of Localization
The conversation emphasizes the importance of customer obsession, data-driven decision making, and empowering clients to manage multilingual content at scale. Emil shares why balancing people, processes, and technology is essential to operationalizing AI in enterprise environments.
 
Industry Challenges and Opportunities
From hiring for mindset and transferable skills to redefining what “good” looks like in global UX, Emil offers practical advice for leaders navigating rapid change in the language management and technology sectors.
 
This episode is a must-listen for anyone interested in the intersection of AI, accessibility, and customer-driven innovation in the global tech industry.
Episode ID: 1000723868933
GUID: topvoices.podbean.com/d0cef5ad-a6ac-3d4b-90d0-350ccd25dd37
Release Date: 28/08/2025, 16:05:17

Description

Conversations with global thought-leaders on the future of globalization and localization. An initiative brought to you by International Achievers Group.
Share. Learn. Network. Humanize. Grow.
Top Voices: The Global Insights Exchange is a unique globinar initiative designed to amplify the untold stories, challenges, and future aspirations of global decision-makers whose work impacts or intersects with the localization and globalization industry.
Our innovative globinar concept bridges the gap between global buyers (clients) and Localization Service Providers, sparking insightful discussions that inspire, enlighten, and inform.
The mission for ”Top Voices” remains steadfast: to create a dynamic platform for global players and influencers to share their experiences, humanize perceptions and drive thought leadership within localization and globalization communities.
Through engaging conversations, centred around humanizing personal narratives, industry challenges, and future outlooks, our globinar offers unparalleled value to its attendees.

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https://feed.podbean.com/topvoices/feed.xml

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