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Humans of CX

Humans of CX

Released: 2022-11-01
© 2022 All Rights Reserved by Ozonetel
Humans of CX - QR Code
2 Episodes
Audio
Listen on Apple Podcasts
2 Episodes
Audio
Listen on Apple Podcasts
Released: 2022-11-01
© 2022 All Rights Reserved by Ozonetel
Most Recent Episode
Customer Understanding: The Cornerstone of a Customer-Centric Organization with Annette Franz

Customer Understanding: The Cornerstone of a Customer-Centric Organization with Annette Franz

Annette Franz, CEO at CX Journey Inc., joins us to bring out the key pillars of best CX. Bringing culture and employee experience into perspective, Annette highlights how customer understanding opens new doors for organizations.
Time: 24:16
Annette Franz, CEO at CX Journey Inc., joins us to bring out the key pillars of best CX. Bringing culture and employee experience into perspective, Annette highlights how customer understanding opens new doors for organizations.
Episode ID: 1000584629671
GUID: x063j2k1
Release Date: 01/11/2022, 14:59:00

Description

Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.

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