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Get Out of Wrap - Contact Centre Chat

Get Out of Wrap - Contact Centre Chat

Released: 2023-04-14
© Martin Teasdale
Get Out of Wrap - Contact Centre Chat - QR Code
157 Episodes
Audio
Listen on Apple Podcasts
157 Episodes
Audio
Listen on Apple Podcasts
Released: 2023-04-14
© Martin Teasdale
Most Recent Episode
#158 Paul Whymark - COO of Sensee

#158 Paul Whymark - COO of Sensee

Time: 39:27
I love meeting Paul at events and seeing his smiling face at any industry gathering plus this guy knows his stuff! In this episode we chat about Pauls career, and of course with paul being an expert from Sensee we cover things like; -What models could/should you use for home working - hybrid and when are different models appropriate?- What are the financial considerations?- Is office-based training preferable or better than home-based training, or vice versa - and why?- What are the big business issues that businesses have faced since moving to homeworking? And what have the big benefits been?
We also chat about scheduling, technology, the theatre and football !
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Send in a voice message: https://podcasters.spotify.com/pod/show/get-out-of-wrap/message
Episode ID: 1000608890553
GUID: 252a7dd3-434a-4b25-8a91-e2705439b556
Release Date: 14/04/2023, 07:30:18

Description

There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre.
Perhaps still an industry with a negative perception externally, the reality is very different & very positive.
This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are.
I’ll be chatting to people who know their stuff and are doing great things.
This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.

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