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Hoteliers’ Voice

Ryan Haynes

Released: 2026-01-12

Free New

254 Episodes

Audio

Free New

254 Episodes

Audio

Released: 2026-01-12

Most Recent Episode

Cost, Culture and Confidence in Hospitality - New Forest Roundtable (Part 1)

How do we run profitable hospitality businesses when costs keep rising, expectations keep shifting, and leadership can feel increasingly lonely? This episode was recorded live at New Park Manor Hotel in the New Forest as part of the Hospitality Discussi

Time: 36:55

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How do we run profitable hospitality businesses when costs keep rising, expectations keep shifting, and leadership can feel increasingly lonely?

This episode was recorded live at New Park Manor Hotel in the New Forest as part of the Hospitality Discussions UK Roundtable Roadshow. We’re joined by hotel leaders, operators and suppliers from across the industry for an open, honest conversation about the realities facing hospitality right now - and why talking about them together matters more than ever.

Featuring in this episode includes

Our host - Byron Fiddler, Hotel Manager at New Park Manor

Platinum sponsor - Alessandra Leoni, Focus on Hospitality

Silver sponsor - Scot Turner, Auden Hospitality

Silver sponsor - Prem Jethwa-Odedra, Biteluxe

Silver sponsor - Sharon Cowley, Netaffinity

Also, Shannon Rockey from Lime Wood Group, Tom Pyke of Balmer Lawn Hotel and Josie Clare from Stanwell House

The discussion brings together voices from across operations, technology, food and beverage, design and people leadership. What emerges isn’t a list of easy answers, but something far more valuable - shared perspective, practical insight, and reassurance that many of the pressures we’re feeling are widely shared.

What We Explore

- Cost Pressure Without Compromise: How rising costs are forcing hospitality leaders to rethink value, pricing and experience - not just efficiency.

- Technology Overload and Decision Fatigue: Why hotel tech has become increasingly complex, and how leaders are trying to make clearer, more confident choices.

- People, Culture and Leadership Loneliness: What it really feels like to lead in hospitality right now and why connection and peer conversation matter more than ever.

As we close, one message lands clearly: the challenges facing hospitality are shared - and so are the solutions. Whether we’re running independent hotels or larger groups, grappling with cost pressure, tech decisions or people leadership, there is real value in stepping out of isolation and into conversation.

This roundtable isn’t about having all the answers. It’s about asking better questions - together.

Hoteliers' Voice is one of FeedSpot's top Hospitality Podcasts and is produced by Urban Podcasts.

Episode ID: 1000744734363

GUID: 5e88be7f-9b28-41ee-99d4-8e3e9ba756b3

Release Date: 12/01/2026, 05:30:00

Description

Hoteliers’ Voice, hosted by the ever-curious Ryan Haynes, is more than just a podcast; it’s an invitation into the heart of the world’s most beloved hotels. Through warm, candid conversations with hospitality leaders - we peel back the curtain on what it truly takes to deliver for today’s guest.

Celebrating the beautiful harmony between modern innovation and the timeless touch of a human hand - from front desk to back of house, discover how tools like AI, PMS and social media aren't just for efficiency - how to empower teams to create those noticeable touches turning simple stays into a lifelong memory. A soulful resource for anyone who believes that hospitality is art of delivering exceptional experiences.

Feed URL

https://feeds.captivate.fm/travel-market-life/

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