Products ok ! Issue with delivery
–
ak879876 –
2024-01-28
Version 2.7.4
Late delivery
Forced to fill 5 stars
No installation
Updating
+3
iPhone Screenshots
iPad Screenshots
Description
Gone are the days when you had to lock down your investment in furniture, appliances or electronics. Start renting & say goodbye to all the hassles and discomfort because you can now have your home or office furnished within 24-72 hours. A few taps on your phone is all it takes to have your place set up with your favorite furniture, appliances & electronics.
RentoMojo is India’s leading rental platform, available in 8 major cities: Bangalore, Chennai, Delhi, Gurgaon, Hyderabad, Mumbai, Noida, and Pune. Say goodbye to all the hassles of furnishing your home or spending thousands on owning the latest smartphone. Get your home/office furnished with furniture and appliances in just 24-72 hours or upgrade to the latest gadget in town. Start living the life you’ve always wanted, now!
“India's RentoMojo wants you to move houses without any baggage”
- e27.co
“RentoMojo lets you rent furniture, appliances & electronics on a monthly basis at affordable prices”.
- YourStory
Why choose RentoMojo?
1.5 lac+ happy subscribers
Curated range of products
Best quality at the lowest price
Upgrade every year
Free relocation when you move
Free maintenance to stay stress-free
Delivery & installation is on us
All-day support
More the tenure, lesser the monthly rent
Close your subscription/cancel anytime
Start renting, start saving.
What can you rent?
Rent Living Room Furniture: Sofa, Chair, Stool, Center Table, Coffee Table, TV Unit, Display Cabinet, Shoe Rack
Rent Bedroom Furniture: Bed, Mattress, Bedside Table, Wardrobe, Almirah, Dressing Table, Chest of Drawers
Rent Dining Room Furniture: Dining Table, Dining Chair, Teapoy, Coffee Table, Bar Cabinet
Rent Office/Study Room Furniture: Table, Chair, Drawers
Rent Home/Kitchen Appliances: Refrigerator, Microwave Oven, LED & Smart TV, Automatic & Semi-Automatic Washing Machine (Top & Front Load), Air Conditioner, Inverter AC, Air Coolers, Induction Cooktop, Deep Freezer
Rent Packages: Studio, 1BHK, 2BHK, Living Room, Bedroom, Dining, Office/Study, Appliances, Smart Packages
Rent Electronics: Laptop, MacBook, Smart Phones, Tablets, Google Home, Amazon Echo, etc.
We’re easy on the pocket
Furniture: Rentals starting at just Rs.59/month
Appliances: Rentals starting at Rs. 299/month
Electronics: Rentals starting at Rs.149/month
Even better with our app!
• Timely payment reminders: Pay your monthly rent via our app and never miss a due date.
• New launches and updates: Be the first to know about our latest offers, products and more.
• Exclusive app-only offers: Get exclusive offers on the app to avail the best deal on your rentals.
• At your service in one click: You are just one tap away from our support team on the app.
We’re in your city!
Bangalore
Chennai
Delhi
Gurgaon
Hyderabad
Mumbai
Noida
Pune
Happy renting!
What's New in Version 2.7.4
In this version:
- We have made minor adjustments to better your renting experience.
- Squashed some more of those pesky bugs.
Seller
Name
Edunetwork Private Limited
Information
Developer
Categories
Version
2.7.4
Size
13.7 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 10.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
All Versions
4.4 (11,806 Ratings)
App Store: Customer Reviews
Worst guys!
–
Re to mojo –
2024-01-28
Version 2.7.4
Useless people when delivering broke the switch board and claim the delivery persons didnt do it!! Be careful when you get delivery
Not satisfied with the purchase
–
Ramadass KK –
2024-01-27
Version 2.7.4
No transparency in payment and poor quality chair delivered .
Was forced to serve 3 months subscription to avoid higher fees on retuning .
Not recommend
Thanks Rent Mojo and Surya Prakash
–
7042592 –
2024-01-25
Version 2.7.4
Thanks for helping us out and Mr Surya Prakash the service representative was very humble and professional.
Highly Recommendable for tenant
–
Shubham.Sh1994 –
2024-01-24
Version 2.7.4
It’s a very good app where you will get essential household furniture just one click , quite fast delivery , delivery staff is very professional as I ordered furniture and it will get installed with span of 48 hours.
Service
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Sahul04 –
2024-01-23
Version 2.7.3
Good service
Fraudulent app
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harsha majeti –
2024-01-22
Version 2.7.3
This service extended my subscription on its own. Now when I am trying to close the subscription they are charging more money. Be very careful guys about this app, they are just mere thugs in white collar. The bills every month are different and it’s disgusting and it seems they increase some amount every time and do not even share a detailed breakdown
Thankyou rentomojo
–
mysteriouskaju –
2024-01-22
Version 2.7.3
Thankyou so much ankit for your corporation at the time of delivery 🙏🏻
Not able to rent
–
vivek_sgh –
2024-01-21
Version 2.7.3
For some strange reason my kyc was cancelled. The customer support did not provide any help. They simply said to try after 180 days
Closure service
–
bumO1 –
2024-01-19
Version 2.7.3
The service was quick and right on time.
Ankur Tanwar
–
noisy9953 –
2024-01-18
Version 2.7.3
Pickup is nicely done.
Delivery of my First ever Bed
–
hurthiuxdjj –
2024-01-17
Version 2.7.3
I received the delivery of my bed which was on time and as expected.
Really loved the service and quality of product too.
Feedback
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@bdul buddy –
2024-01-17
Version 2.7.3
Awesome services
Cost efficient and convenient
–
Aman646 –
2024-01-14
Version 2.7.3
Perfect for renting furniture
Delivery service
–
Raavi ❤️ –
2024-01-14
Version 2.7.3
Delivery partners are so good and punctual of time. Thanks rentomojo
Super Products and Service by Rento Mojo
–
mannu1717171 –
2024-01-14
Version 2.7.3
Rento Mojo products are really good with reasonable price. We had rented a tv from rento mojo for more 1.5 years and the service they have provided along the way was satisfying.👌🏻👌🏻👌🏻
Horrible service
–
shabnam raghavan –
2024-01-13
Version 2.7.3
I wanted to order a chest of drawers for my house. I order it, they call after 2 days for ekyc on app and I said I will do it. Now they want me to tell them my profession and share my salary slips. Which is way out of the boundary of information they need from me to rent a furniture. You are coming and delivering my furniture at my house and you have my ID why would you need my salary slips ? I am renting a furniture not applying for a job. In a world where data privacy is become important by day what authority you have to ask for my financial statements ?
Never recommending or taking the service of this phishing company.
Great service
–
Archieambastha –
2024-01-13
Version 2.7.3
Yogesh Kumar did a fantastic job in replacing the washing machine that I had.
Very easy and manageable services done.
RentoMojo has good employees.
Product quality is good as well as service
–
ram5794 –
2024-01-13
Version 2.7.3
The product quality is really good as well as delivery service.
It is really recommendable.
Awesome Service!!!
–
scorpion@5 –
2024-01-13
Version 2.7.3
Best service must try
Surya
–
Pkuiita –
2024-01-12
Version 2.7.3
Surya was very helpful
Happy customer
–
Sushmaanna –
2024-01-11
Version 2.7.3
Good quality products.
Fast service
–
lehotandet52 –
2024-01-10
Version 2.7.3
Fast and easy service
Good app
–
Manideep reddy234 –
2024-01-09
Version 2.7.3
To good appp
Washing Machine Repair
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Gauravsnsoni –
2024-01-09
Version 2.7.3
Vinod Is a good man he helped me instantly and give the solution
Thank you!
Installation
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Mudasshir –
2024-01-09
Version 2.7.3
Delivery was a bit late but the technician ( surya Prakash) who installed the machine was very polite and helpful
5 star for this humble human !!!!
Ro installation
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Robin66655 –
2024-01-07
Version 2.7.3
Vinod good service
TV Installation
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Redbull_18 –
2024-01-07
Version 2.7.3
Vinod is the guy who has come to help us with our TV installation. He is very professional and has done the work within no time and ensured the installation is done properly.
The delivery guys and pickup guys are really good
–
Ritika1912 –
2024-01-07
Version 2.7.3
The executive Kiran has been very helpful and kind waiting for us to give the doc back and was
Clear in communication.
Customer at Ashok Vihar
–
Customer from Ashok Vihar –
2024-01-07
Version 2.7.3
Great experience. Kuldeep Varma was very professional while delivering the product and explained everything well. Professional team.
Excellent Service
–
abshvbskwoxjbshs –
2024-01-06
Version 2.7.3
Good furniture and installation
AC uninstallation
–
krishnishu –
2024-01-04
Version 2.7.3
Vinod- Service was really good
Ac uninstallation
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Ag_vinay –
2024-01-04
Version 2.7.3
Vinod - service was quite good and faster. Thanks for quick service.
Good Products & Services
–
Achint0811 –
2024-01-03
Version 2.7.3
Rentomojo helped in my personal life by providing a better quality product and high quality services.
Nice service
–
Dilpreet Singh05 –
2024-01-02
Version 2.7.3
Very fast service and product is totally new. Feels good
Good service
–
Anshul-R –
2023-12-31
Version 2.7.3
Best app
Washing machine service
–
Deepun12 –
2023-12-30
Version 2.7.3
Vinodh is assigned to clean the washing machine who is efficient and polite who done the work promtly
Worst app for rental, Better go for something local
–
Pk_12416 –
2023-12-29
Version 2.7.3
This is one of the worst app for renting products based on my experience of renting products with them, They are least bothered about customers, These people work on their own convenience, Kindly avoid if you can and better look for something local like Rentmacha or some other options.
Pathetic service.
Excellent delivery
–
shaahm2 –
2023-12-28
Version 2.7.3
Umesh sharma has been a great person, while delivering the goods, he was very patient and supportive, the entire process of RentoMojo has been smooth like a cream. Would surely recommend to others.
5 star for RentoMojo and 5 star for umesh.
Delivery or logistics is worst
–
Kaushik08 –
2023-12-28
Version 2.7.3
The local team is quite lethargic has no plans unless you try to reach them they will not deliver your products on time.
Repeatedly we need to inform about the products to be delivered on time
Worst in providing repair services
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Radhika444444 –
2023-12-27
Version 2.7.3
I have rented a Ro and one day it stopped working and i have raised repair request which they claim to resolve within 2 days but no one comes and calls you even for 3-4 days then i escalated by calling and chatting wiht then but even then no resolution. As a result we have survive with limited drinking water in house for many days
Washing Machine on Rent
–
guptasagar012 –
2023-12-27
Version 2.7.3
I ordered Washing Machine from Rentomojo. It got delivered in 2 days. The overall experience and service is fantastic.
I recommend Rentomojo to everyone.
5 star
–
Madhuri bansal –
2023-12-26
Version 2.7.3
Good and ontime delivery
Good service
–
Tushar bajpai –
2023-12-19
The company does a good service. They really have a great catalogue of products.
Ar Krishnan sivaraj
–
Arskrishnan –
2023-12-19
Version 2.7.3
Grate service…
Company that is focused inward and not customer focused
–
Venk0715 –
2023-12-18
I am having the most horrible experience with RENTOMOJO and I seriously feel I have done a terrible mistake in taking furniture on rent. This is a company that appears to be focused on KYC and profits.
A few years back also I had taken a few furniture on rent from another small company and I had the best experience then.
Issues faced:
1. Substandard products delivered
2. Poor communication within the various departments in the company
3. No understanding of customer issues. They keep doing what they think and understand.
4. Too many people call but no serious effort taken to attend to simple issue raised.
5. Terribly poor app adding to customer’s troubles. Appears that the issues raised through the app by way of review are also not looked at.
After almost 1 week still waiting to get what was promised.
Good Service
–
Herahash –
2023-12-18
Happy with the produt and support for delivery of products
Trash app,, it will take all your money for nothing
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Dhruvccc –
2023-12-16
ALERT;;;; Giving 5 stars so it can feature on top … Using service of this app was my worst experience i paid a deposit amount which was sopposed to be refunded when i close subscription but instead of refunding they charge me early closer charges and didn’t refunded the deposit amount .. if you wanna loose your money go for this app
Washung machine installation
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tarunified –
2023-12-16
Great service by Sohail. Thankyou.
Quick and easy service
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vd619 –
2023-12-15
Good app for rental furniture
Dirty uncleaned items being sent
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Esmi_Akshu –
2023-12-10
This is not the first time I was sent a dirty item straight out of someone’s home ! I wonder how they live but to get that same dirty item even without minimal cleaning is very bad. First I ordered recliner - dirt with sweat smell - I ordered replacement- the same - so I ended up cleaning myself until I was satisfied. Second I wanted a meg massager well wow !! This time a cockroach came out!! Just wow!! I had to literally take out all detachable stuffs - wash it, vacuum the insides - sanitizer it a 1000 times and THEN DARED TO OUT IN MY LEG!! I wanted to try it as rent before I ordered one myself hence went through all the struggle. But ya - please please clean a 10 thousand time before you start using their stuff!! Its not like furlenco who clean and give as new !!
WORST EXPERIENCE - No transparency of transactions
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Sorted soul –
2023-10-08
I had hired a few items on Rentomojo. It takes about a week for the materials to arrive (fittings and installation done by their guys). The bed mattress was too bad and every morning I used to wake up with a back pain. I had taken these items on rent for 3 months, and returned them back within 1month. However, when I wanted to return the things before 3months, I rather had to pay more than getting refund. Till today I did not understand the calculation. Moreover, they do not have any customer care central number to « call » anyone. Only when they call, one gets to talk. No grievance cell or any such sort of thing!
Moreover, as I had prepaid for all household stuff taken on rent, and closed the order in less than a month, I still had to pay more than 1,000/- rupees for what I did not understand till date. As no customer care number, so anyways had to pay and now closed the account altogether.
Thank you (experience hasn’t been pretty good).
Worst Customer Service
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prajaktad –
2023-10-05
I opted for rentmojo because they claim to have easy shift appliances or furniture services and quick resolution. But that’s not true. I have been raising request to get purifier installed after it was picked up from the previous house and even after contacting for 3 days straight there has been no call from their end. They just respond saying they have escalated the issue. Also the washing machine which was installed isn’t working and even after reaching out to them many times in the past 3 days, they raised an actual complaint now and again no call or person assigned to resolve the issue. They have the worst customer support.
Lots of options. Delivery services need improvision
–
Namrata Sen –
2023-09-16
The App is good and offers a lot of options. I have been using this for quite sometime now and havent had any major complaints on the items or the services.
Just one thing that made me give a 4 star rating and not 5 is that if you have ordered something or have schedule a pick up for something then you will have to keep an entire day in your hand and better clear your calendar because they won’t provide your with an ETA and they can come in at any point of time in the entire day to complete the service, even if the service is a minor installation.
Poor management - Not a repeat customer
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I-wud-say –
2023-09-15
They dont care of existing customers. My delivery got delayed so many times, all the agents made different reasons for delay. After waiting for 1 week and closing my previous subscriptions the delivery did not happen neither did they accommodate or prioritise my order for their poor management. I will never use RentoMojo again. As soon as this subscription gets over its closed forever. They dont value customers time. My long weekend got ruined because of their poor and pathetic management. I am usually not the frustrating type but this has happened multiple times and I am irked.
Don’t go for RentoMojo
–
Credit230 –
2023-09-14
I wanted to rent out fitness equipment. For weeks they had everything out of stock. Finally when I got my hands on it and rented the equipment (which again got out of stock within seconds) there was a HUGE process for eKYC. I have rented rest of my furniture using Furlenco, they did not have such a complex procedure. RentoMojo asked if I were a student then to provide 6 months of bank statement, if a business professional then they ask you for your company email ID, else if you state you are a business owner or self employed then they ask you for your GSTIN. This is too much effort for renting furniture. Further when I got through the process there was no update on when the equipment will get delivered. I contacted customer service she was the least helpful service ever. The only response I received was that we will call you please close the ticket (very frustrating). Finally after a day I got a call from them saying that this cannot be delivered within 3 days and gave me a date for delivery. Today is the day that it needs to be delivered, they have sent a tracking link, I clicked on it and it does not open. Still waiting to see how the furniture quality is and when it will be delivered
Very bad online service incase of any issues
–
sal_b28 –
2023-09-10
I was given a half operating washing machine, on its first use it stopped working completely I registered a repair request which I cancelled because I went for an upgradation. After the new machine was delivered, I have been communicating with the agents online in chat to update my rent (for the old device which i couldn’t use even once btw) in accordance to the period rented for, each agent says it will be updated in 24-48hrs but I see no update on the rent or the wallet amount. Also the caution money which was not supposed to be deducted incase of appliances upgradation that is also deducted and it is taking forever for the team to update this single thing. I have talked to min 7 agents on chat/call regarding the same issue but without any success.
Be sure before you want to rent here.
Poor customer service and delivery
–
_Tanishq7 –
2023-09-09
Customer support(0 star) they will not provide you with any solution and blames the logistics team for everything)
Delivery (0 star) they will not call you or give any estimate time of delivery they expect you to be at home 24hrs
Overall i wanted to give negative stars only if it was possible
It is very frustrating that you can’t talk to any agent directly and all they do is blame the logistics team and not even try to resolve the problem.
Just to arrange a call from there side you’ll have to wait for hours.
First i got my smart Tv defective then again they will re-schedule the delivery then someone will come 3-4 days later to change the product and then again they will make you wait for 2-3 days just to install the product.
How many days we are supposed to take leave from the office? Can’t you just say the estimate time so the customer could arrange his schedule accordingly?
I’m still waiting for a call from customer service 🤯
Scammers!! Be Aware
–
Poomalhot –
2023-09-05
Rentomojo service has been engaging in phishing activities. Conducting their operations according to their own terms. It's quite disappointing that they don't provide a customer care number, for emergencies. My disappointment began when I was making a payment for the month of July. The amount was deducted twice. Despite raising my concerns through chat no one arranged for a callback. I have documented the issue in an email along with attachments such as bank statements and payment receipts. It took them two months to acknowledge that the payment had been deducted twice and it was transferred to their bank account.
After enduring two months of frustration I had already requested relocation through their app as I was moving to a place, with three furniture items and one Air Conditioner (AC). However this company is terrible as they delivered all the furniture items but suddenly claimed that the AC was defective stating that it would not be possible to deliver it for another 7 to 10 days. How could anyone anticipate such an outcome without any written or verbal communication? For the 3 to 4 days I have persistently asked them for a solution or resolution regarding the AC issue. Unfortunately no satisfactory response has been provided yet leaving me still struggling to get my product delivered at my address.
I wouldn't advise anyone to use their service. In my opinion it's the worst company to obtain services from.
Product installation
–
shoururu –
2023-08-24
Hi,
This is shourya and have recently rented a product with rent mojo and the installation is not being done and Team is saying there are no bolts. Is this my problem if there are some items missing. First time they said items missing and they only said we will replace, next time they are saying please return the product as items not available. How can the logistic team say to me to return the product. They said this items bolts won’t come and said that I need to return the product. In professional experience I have received. And coming to my order when the items is delivered it’s mandatory to check if all the items are there or not. Now they come up saying items missing firstly replace the product and now return the product. I need a resolution by tomorrow.
Do you guys even care about responding back ver bad experience of rent mojo. While installing only I saw many bad reviews about your service. Now I can see it.
Never use again - Poor customer support
–
vidits –
2023-08-01
Worked well until the subscription end period. they just auto extend the subscription without even asking you. I had raised a request to close the subscription on the last day but they still auto extended by one month and sent me the invoice. There is no way to talk to someone and their chat system will redirect to the app for everything. No real resolution. Overall, the customer service is pretty poor. They won’t respond to your emails. There is no option to end your subscription without paying a fine of 1 month.
Unprofessional and pathetic customer service
–
Sarkrrrrrr –
2023-07-18
Worst service experience ever, their ground level team is so pathetic and kind of uneducated my flat was on fourth floor and i waited four days for my order and on the delivery day their delivery person denied the delivery just because my flat was on fourth floor and i didn’t offered him some extra money. And i was given a lot of false promises whole day but in the end when i contacted them they said the area is not serviceable, and the funny thing is that almost a week ago the previous tenant was using the same service in the same flat, but I didn’t offered them extra money so they denied the same. I’m giving them one star because their is no negative rating option is available.
No 1 in Looting Money from customers
–
vichuslyf –
2023-07-18
I had a such a bad experience with renomojo. I have rented furniture through the this app and they place a partial delivery and closed the request stating it as they completed delivery and started rent charges as well. I informed their customer service team and they raised request for delivery of missed item. But no one delivered anything at promised date and again they closed the second request stating they have completed it. I reached out the customer care team many times on the delivery date but everyone simply said the same cliche dialogue that as it is scheduled for delivery it will be delivered today only . But one showed interest to act on it.
Pethatic unprofessional employee
–
srvking009 –
2023-07-03
It is really unprofessional. Delivery guy called at 9 I said will stay all time at home. He said I will be there between 12-2 and when I called him around 3 after waiting he said someone else is taking care your delivery after that he called again at 6:30 and said sir I am coming and then again when send someone at location he called back at 6:50 and said it is beyond time and will not be possible.
After that I got a call from rentomozo that you denied delivery and it will be rescheduled now for Monday rather than putting on next day slot. When I started sharing concern with him he said update your address now after 72 hr I will schedule your delivery and disconnected the call. Now in app I see address update pending which was already there updated and that the reason it was scheduled for today’s delivery. Check the call record and see how your employee speaks.
This is how they are taking care of customer who rented things for 3 years in past and now renting again of 8000.
Now when I received the item there was no has in AC and no one is there to coordinate just sorry it was my mistake and black for 24 hour I still don’t now what to do with this AC , they gave a number and that guy is not responding to any call… hell service
Pathetic delivery service
–
Pragyaaaaaa –
2023-06-13
They claim to be a very fancy rental company but their services are not at par. I rented table chair from them and delivery was scheduled for Sunday morning they canceled because they said driver met an accident. I asked them to scheduled it for next day and they agreed for morning 10-12AM timeslot again I waited for almost 1 more hour frustrated me pinged chat support through their app she was saying she don’t have any information of logistic team it is not possible for her to tell me reason and everything. Again their logistic team called at around 5 in the evening saying they are at my place without any prior intimation or anything while I was in office. You need to improvise on many things. Very disappointed and pathetic service :((
Value people’s time
–
Vipul Monteiro –
2023-04-28
The app is good, good variety of furniture and everything, the delivery aspect of it is really frustrating, I was told the items selected would be delivered between 8AM-2PM it’s 7PM and still haven’t received the items, moreover when I got a call from the agent who was to fix the water purifier he told me some address which was in Hyderabad and told me he was given that address with my number, which is still fine mistakes happen , raised a ticket they stated that a delivery agent would call but haven’t received a call. When I raised the ticket for the furniture as well stating that the stipulated time given had past they told me an agent from logistic would get in touch still no one did moreover the wait time to get an agent is really long there were 60-80 participants on queue before me. Please have a dedicated team to call and let people know when their furniture is gonna be delivered, everyone’s time is valuable. When I am trying to raise a ticket from the app it says please contact between 9-6 if you’ll aren’t working after 6 why the hell should we wait for you’ll.
Awful Experience! Refrain from using this service
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PrernaReddy –
2023-04-10
I would not recommend this service based on what I have experienced. They charged us in advance and later came up with vague reason of not having the machine in stock. After chasing them for many days they delivered faulty treadmill on first instance after another round of chasing them they finally replaced the machine and delivered an expensive one, they increased our rent without any intimation and kept on overcharging us. After getting tired of their pathetic business, literally gave off in just one month, returned their machine lost our money because we had to cancel our subscription before time but rather than having to face such harassing situation we felt like loosing money was indeed the better option. These people are cheating and robbing customers and their hard earned money.
Pathetic Customer Experience
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SashankKrishna –
2023-04-01
They are making the customer pay the deposit amount before kyc which should be otherwise. As in their kyc if a working profession wants to order something they are mandating to fill form where they would need to provide their “Employee Email Id” and “Company Name”. I dont understand how this is relevant as I have already submitted my pan card. When requested for a clarity they inturn asked me to submit my id card. Which doesnt make sense. If only they made an alert about all the documents that are needed for kyc before hand, I wouldn’t have made payment also. I hope this gets improved. If not your kyc policy atleast the flow of kyc before the payment.
Worst service-worst app- please don’t go for it
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Munu_7 –
2023-03-22
Rentomojo when it comes of asking to pay the rental amount they are very quick. 100s of call you will get to remind you for payment and if the payment is not done within 10 days of due date, their customer care executives will ping you on whatsapp saying that they will give your case to police even for a amount of 500/- rs due. They will mentally torture you saying foul languages.
Also, the same company if you want any service from them, like i wanted relocation, these people never showed up in the mentioned date. They will give you some lame reasons of not coming. In my case, i had to myself relocate the product because people in Rentomojo are useless. When it comes to service i had to do it myself but when it came to ask payments they are quicker than anything.
If you are in need of furniture for rent please do not go for this one atleast. There are other sites where you can avail better services without torture. Do a bit of research first before availing.
Terrible products, terrible service
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TanZzu –
2023-03-03
This organisation is a waste and unless you’re really in need and have absolutely no option only then go for it.
To get into it; I rented a washing machine and a fridge, it’s not the same as they show in the picture, which I was not informed of earlier, nor was I happy about. The delivery isn’t done at a said time; it can happen anytime during the said day/s and if you’re not home they’ll charge you extra. Inspite of this; the products weren’t even cleaned properly; they were dirty and stinking. All said and done; the fridge was faulty and whatever I kept in it got spoilt in a day. On asking for repairs, the individual kept saying he’s reached but he never turned up. The rent is calculated on a daily basis; but when I calculated it; they were charging me more in the second month. When I approached them about this issue; it took 3 days for me to get a call back. I even emailed them but no response. I was told by the customer support I’ll receive a call within 24 hours multiple times..it never came.
Overall; they just want to make money and they don’t give a Jack about the customer or the products they rent out. Do not, DO NOT WASTE YOUR MONEY HERE!
PATHETIC SERVICE!!!!!!! UNPROFESSIONAL! Ridiculous customer care.
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Ashu4024 –
2023-01-20
Very very bad service, they took years for my ac to get installed and after that when I got fed up for like 7 days I closed the ac request then for pick up they took 5 days and yet it has not been done, everyday they will say that my phone was switched off. For five days they were consistent on their excuse that my phone was switched off but it was not. I have an alternate number too, but again they were consistent and told that the alternate number was also switched off. They are very unprofessional, timings are joke. They never arrive on time. The customer care service is very slow. Very very poor service. AC has not yet picked up. It’s been more than 1 week now. Customer care service is off no use. I would have given 0 STAR IF I HAD THE OPTION!
Extremely horrible.
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Mahi180402 –
2022-10-08
I wouldn’t even given a single star to RentoMojo for the sheer incompetency they show and continue to live up to during the entire order process. The orders take months to deliver, KYC verification is a mammoth task in itself. Im supposed to pay rents for the months I did not even have the product for (?) and the waiver is not accepted by them. The product delivered after months and months also somehow doesn’t work when the late cause for delivery was quality control and checks being conducted. Hilarious. What the hell am I supposed to do? Please save yourselves another blood pressure causing problem and redirect yourself to their decent competitors. Also rentomojo, do us a favour and please shut shop.
Terrible Customer Service
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Aishani Agrawal –
2022-10-06
I scheduled a relocation for 5th October. The team called and confirmed that they will come. But on 2nd October when I contacted them again, I was told they are on leave from 3rd to 5th and my pickup will be done on 6th. I was not intimated about this at all and I would have been kept waiting all day on 5th if I hadn’t cross verified.
On 5th, I received a call from their team at 6:12 that they are coming. I left all my work and went back to the pickup place in a rush only to get a call at 6:59 that the truck broke down and they cannot come. I was moving on 5th and this caused me a great deal of physical and mental torture.
On 6th, I was again confirmed that the relocation will happen today by 4 PM but have gotten no calls yet. On contacting customer service they say that I will get a call 30 mins before the team comes and that my matter has been escalated. Do you expect me to wait at this place all day to be available for pickup??? And my matter is being escalated since Sunday and yet no response or support from you guys.
Will never recommend you to anyone.
Always had a good experience till now with rentomojo
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vhumika –
2022-06-12
App is great , very easy to use /user friendly. I have a few items from this app and they were delivered by the time line given . No hassle. Products are exactly what is show in the pictures.
May be because they are doing a good job thats why the product’s availability is very sparse. Would love it if you could add more numbers of items .
Overall very satisfied.
Keep up the good work .
Horrible Customer Service
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Sapankoul –
2022-06-07
I was called more than 5 times a day to ensure I make the final payment of the products even before the due date. Once I paid and items were collected, 3 days later I have zero replies. Calls can’t connect due to covid (as per your IVR). No one replies to the chat even after waiting for more than 2 hours. I have screenshots to prove. I will be going to consumer court with the proofs. You have kept my money unethically even after the time is over, and don’t even bother to connect with me… never will I recommend you.
Just FYI, I paid for 4 and a half months and to cancel the subscription 45 days before, I was changed for 60 days cancellation. This is called extortion…
It’s your go to place for everything
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Shubham Dandwate –
2022-02-21
I had a very nice experience with Rentomojo, I took subscription of over 4 Products through Rentomojo. The products are extremely good condition, they take care of smallest of details, including issues like remote not working for AC or similar products.
The best part about them is that the customer care is extremely approachable and they really do listen to all our grievances, and provide resolutions in best of your interest. The policies are also very customer friendly.
I am deducting 1 star for some feedbacks that I gave to Rentomojo which I didn’t see change till the time I changed my subscription but however I know with their approach they will surely change it if more customers have the problem same as me.
Given the choice, I will rent products again from
Rentomojo. Thank you for your wonderful products.
Expected lot more good service from Rentomojo
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Gagana Gururaj –
2022-01-09
So I ordered a table and a chair from Rentomojo, They took 2weeks to deliver and I got only the chair not the table. When delivery did not happen for so many days I called them to check they said table is out of stock so as a customer if a product is out of stock then I expect a call and an update from their side which they never did, it was their software glitch that the app showed the table in available products but after I ordered it went out of stock, then they started following up and asked me to take a different table for which rent is more and I did not want so they asked me to cancel the order for table and I did
Now I just have the chair so what would I only with the chair it’s useless when I said I want to return as it is no use for me they said I will have to pay one month rent extra as early return charges which is unfair coz when they asked me to cancel they did not give me anything
That chair is just lying at my house and I am simply paying the Rent
Really very very unhappy with the service and their software. I have told all my family and Friends to uninstall Rentomojo
Terrible experience
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Akhshat Sharma –
2021-12-21
If I could give rentomojo -5 stars I would.
I ordered a washing machine, fridge and a microwave from them.
Order #1- Fridge and Microwave: After 5 days of placing the order of I received a call from there representative saying that the products I ordered (which showed in stock on their app) are no longer in stock and I have to wait 4 days for it to be delivered to me I asked for a refund but they begged me to not get a refund and wait instead. I agreed to this and after 10 days not receiving the order I decided to call their customer support and they tell me it will take another 15 days for them to get in stock.
Order #2- Washing Machine: Used it for the first time today but on the first wash the water is leaking from under the machine instead of the water outlet pipe.
Order #3- Bed: The bed has a iron frame with a wooden ply board as a support that holds the matress. The ply board is extremely thin and it isn’t even attached with a screw it was just placed on the frame causing it to creak every time someone moves a little on the bed. The edges of the bed are extremely sharp and have cut me and my flatmates a few times now.
Overall the whole experience with rentomojo has been horrible. Half of the products I ordered were not delivered to me and half of them were damaged. I would suggest you buy second hand things and not rent from them and I would suggest to rento mojo to leave this business and start boot polishing instead.
Customer experience
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avishkar rishi –
2021-12-10
I thought renting would be difficult and how will i manage or take delivery or assemble but Rentmojo has taken care of everything first time users,I highly recommend that you can rely on the application. Not only is it good on papers but the after sales support is perfect aswell, ive had a word with warehouse team,refund team , customer service team and they all are very polite and problem solvers.
Cheers
Poor After-Delivery Service
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DeekshaMalik –
2021-12-08
It is very difficult to get through to someone in the company team to get the product repaired after one has taken it on rent. Ironically, despite their own delay, they will close their chat window if you do not send them a message within a minute of them reaching out to you. Despite my relatively fast typing speed, I cannot possibly send them my query in a minute (although I have found a way out by keeping my message ready beforehand), and so I see my chat request getting closed every time.
The only reason I am giving them two stars is because the product themselves have worked well for the most part. But the support services in an organisation like RentoMojo are equally important.
Finding a perfect bed
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bhhooot –
2021-11-14
So far i am trying to find a perfect bed that fits my room and mattress so far i have not found one but still the process is so easy that i do not find the time lost.. the team is so efficient and quick things can be changed quickly and efficiently only now i came to know that i can get technician visit to help me find a good fit…
Thank you Rentomojo also if you can accommodate my money lost in changing the beds to find right fit would be appreciated…
So far good
Worst customer service.
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Dhananjai Ahlawat –
2021-08-17
Rented an AC with subscription starting from July 30. It stopped working on August 10 & I raised a repair request. There was no response till 13th August and even then, the technician who came for the repair didn’t even find out what was wrong with the AC & told me someone else will come and have a look.
There was no further communication from Rentomojo but the very next day, the repair request was automatically cancelled and a replacement request was generated for the AC. Since then, I have contacted the customer service helpline but they’ve failed to give a fixed timeline as to when the product will be replaced. Apart from me calling them, there has been no communication from Rentomojo.
Bad customer service
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Dipsiam –
2021-07-31
I have placed a new order again for a fridge. O’m already an existing customer from the past almost 3 yrs, but still I’m asked for KYC in the app. I still tried to upload but the app is not allowing. I called rentomojo numerous times. The executives say that they will confirm the order from their side and get it delivered. It’s been a week and I haven’t recieved a single call back nor did the KYC did resolve. I’m highly disappointed with the service. If I don’t get a call back in the next 1 day , I will cancel the order. Also I will likely cancel all my previous subscriptions with you guys. I will go for another professional vendor who can take up the job and complete as promised.
Regarding executive
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Yanpeni jami –
2021-06-19
I am very disappointed talking to the executive who was a female.... I never had any issues whenever I reach for any concern executives would attend me very professional way with all resolutions specially providing all information I asked. But today the first thing I don’t get through whenever I call and second thing executive was sounding so sleepy, not checking my details which is already on the portal right infront of her screen, interrupting the whole time without listening the query, and yelling back to me, even after telling her she is interrupting a lot didn’t care and continued interrupting, all these wouldn’t have happened if she focus on listening to customer’s query. Very bad experience for the first time being dealt by the customer support agent. I want Rentomojo to give importance on executive too so they handle well to customers. This rating is particularly for executive and not for overall Rentomojo service.
No response to customer requests/queries
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Abhijeet B –
2021-04-22
Edit: The customer support team reached out to me and provided the permission to carry the rented furniture alongside my own furnitures. However, the cost of relocation was not compensated (this was clearly communicated by Rentomojo). Though I appreciate people reaching out to me and helping me out, I’d have liked a bit more protectiveness from the Rentomojo team. Note: Updated the rating as well.
———————————————————————
I raised a relocation request on 12th April, 2021. I received a call on 13th April seeking information about the date of relocation, since I did not have the confirmed date I asked for a callback the next day. However, it’s 16th April, 2021 and I haven’t received the callback. I dropped an email to the customer support team as well, but no response there as well.
I need to move out of my current apartment on 19th April, 2021 but since the Rentomojo team isn’t responding I don’t know what to do. I guess I’ll take the subscribed furniture along with me to the new address but the Rentomojo team would complain that they were not informed of this relocation.
Pathetic products and horrible services
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Molls2300 –
2021-02-02
I had rented a wooden double bed which after installation kept making a constant creaking noise even if my cat jumps on it, the below storage box slides open if anyone sits on it or moves on the bed, the box underneath just rolls out which led to hurting my family members few times.
I might have emailed them 3-4 times after which they sent a repair guy whose solution was to apply double tape. The issue was not solved and the same was informed to the repair guy..
I again called and emailed them a couple of times.. eventually leading to cancel my subscription and asked them to pick up the bed. To which someone from the office called he stated that I have to pay closing charges without which they cannot close the subscription.. the closing charges are charged inspite of they holding my deposit back.. the company is extremely unprofessional, not helpful and no one should even try to think of taking their services..again I m forced to leave this feedback as I still have no solution.
Rentomojo is Simply Superb Exp!
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IngRj –
2020-12-20
Last year when I wanted to buy a new iPhone 11pro, I somehow felt that I will not own the new version for more than 1 year as it did not have 5G.
Best thing to own for a year or so is renting and that’s when Rentomojo plans came in handy. Instead of paying 1.25Lacs for a Phone I started the same phone new on rent for 4.8K a month for a year.... When renewal came after the first year I got a deal to reduce my second year rental by 50% from Rentomojo!
Wow I extended it!
Phones have very high obsolescence rate and that it’s resale price drops to 10-15% of original value after 2 years besides the upgrade will become necessary at that point of time to go for new one again.
I happy with my choice of renting my iPhone 11pro and would also recommend you to consider the rental option when you want to buy an expensive phone for 1 or 2 years....
Fantastic experience with the app and the service
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Kamulkars –
2020-10-28
We moved to Chennai for a medical emergency and hired an Airbnb which did not have a microwave oven and washing machine.
Found Rentomojo app on my IOS and was able to navigate it easily.
Had some issues with the verification process on IOS but got resolved by login in on my computer. But post that the experience has been fantastic.
The goods arrived before time the commitment and in good condition, the delivery person was also able to install the machine and we were set on the second day of our arrival into the city.
Well done team Rentomojo.
Worst experience ever|Highly unprofessional & unethical
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R_J_9_0 –
2020-09-15
I had the worst experience with Rentomojo and wondering if the good reviews written here on the page are paid reviews. Rentomojo is the most unprofessional and mismanaged platform I’ve came across so far. They don’t abide by their committed timelines, no follow up from their end. I ordered 4 things and was promised that the order will be delivered in 2-3 days after verification(as it shows on the app), after 10 days only 3/4 items were delivered and that too because of my continued follow ups with multiple teams. I’m still waiting for my 4th item to be delivered and they still haven’t given me any fixed timeline for it. The customer care is also useless and the only thing they can do is arrange a call back instead of providing solutions. A good opportunity with great potential being wasted by Rentomojo due to unprofessional approach. Sad to see this, sustainability is a question for them now.
App isn’t working
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zorah21 –
2020-07-10
The app isn’t working for more than 2 weeks now and it’s really annoying given that their website is a little difficult to navigate.
On an entirely different note, just placed a closure request and realised that these guys scam you like anything.
Instead of just charging early closure charges they were also asking for the rent for entire duration for which I’ve initially rented. I mean they can easily rent out their stuff again to somebody.. why do I need to pay for those months too ? When I won’t be using it. I am ready to pay the early closure charges but why the rent also??
I’m really disappointed huhhhh!
Unethical Practices
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Abhi@90187 –
2020-06-27
My experience is really upsetting with rentomojo. I pay ₹5000 as a monthly rent to Rentomojo. And these people are not yet satisfied. Due to this pandemic i have to move back to my hometown and i have to end my contract 3 months before the contract date. Actual contract is of 12 months where i have paid them 9 months rent already and always on time. And during these unprecedented times where banks are offering you moratorium and every business is trying to help their customers in some way. They are following unethical practices and are trying to charge me Early closure charges even during the pandemic. Really upsetting. I did a mistake but will suggest everyone instead of paying rent to them get your own furniture by paying EMI’s that will be a much better option. There are other options as well like furlenco, rentickle, fabrento, cityfurnish, maybe they are more ethical than this Rentomojo.
Misleading customers
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Tahervag –
2020-06-09
Well I rented washing machine for 12 months. Agreement did mentioned foreclosure charges. I foreclosed my subscription after utilising 10 months of service. As per agreement foreclosure charges were 110 Rupees however rentomojo charged me 958 rupees. Also I mailed them ample of times and contacted them via call. Never got any response. And they auto debited from my credit card without my instruction. Further when rentomojo guy came for pickup of washing machine he was insisting me to give 5 star rating to the app and was not leaving from home without seeing the rating I have given. No proper customer service, misleaded information, Auto Debiting charges without consent and poor customer support. I will never ever recommend rentomojo to anyone.
False Commitment & Poor Service
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Anand Manish –
2020-05-27
Please don’t trust Rentomojo. I am having a very bad experience from last 1 month. It’s better you purchase an item or refer any other website.
I had closed subscription for the product before the due date in March end and pick up was scheduled on 18th Apr’20. Rentomojo have charged rent till 18th Apr’20 and they also charged penalty amount as I had closed the subscription before due date. I understand they were not able to pick the products till 16th May’20 due to lockdown, however, when things were opened and they started their operations, I am still waiting for their response. I have done the follow up multiple times and everytime they same that I will receive a call within 2 days. I am still waiting for their call..
Also, they are charging rent as the product are still not picked up. So, they have already changed penalty amount and still they are charging rent. When I asked them to waive that off, they responded they will forward my request. So, again I am waiting the response.
Pathetic experience with Rentomojo as you will keep waiting.
Please stay away
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udited –
2020-05-08
I am posting this review after exhausting all options. I had cancelled my subscription, never got picked up. Then given the lockdown the company has completely shut off my query resolution section in the application, no way to contact and after sending messages on chat supports and informing the customer care several times on call that pleqse pick up the furniture I have been given a cold shoulder and being continuously charged rent. Now I am not even able to rqise a request or complaint and chat feature does not work. To the company, I have vacated my apartment which I informed you several times, your furniture is with the owner, good luck recovering it from him from the apartment. Thank you for the experience. Its not even my Furniture but still I have been trying to reach you with no support at all from your end. This is in the form so that atleast you listen. And I am not liable for your furniture anymore. Good luck!
Updating the review with addition after I got a response that please mail to the said ID as we don’t have your email ID. You have my mail ID, I have shared mails several times on your aforesaid mail ID with no response. So please don’t falsify a review response with the same platitudes.
Wow so amazing, wonderful and extraordinary just like watching the sunset from the Himalayas.
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Angami1010 –
2019-12-03
So I had a representative from rentomojo come and tell me about how the subscriptions work, that I can cancel anytime without any fees and asked me to rent out furniture for a year when initially I told him I only wanted it for 6 months. Fast forward to 7 and a half months, I had to move out to another city because of a new job, I canceled my subscription and lo and behold, a 7k charge. I mean you could have at least notified your representatives to explain things properly! Also there was this one incident where they auto debited money two days in a row, it wasn’t even a late payment. The furnitures are fine but the customer service is questionable. Would I rent from them again? Hell to the nay. Ah and one last tid bit of information, when they come to take your furniture back they wait till you review (they make sure you put in a 5 star rating) and take a screen shot of it as a part of their “survey”. Yall see what they did there? LOL
Deteriorating service and no use app!!
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Basu07 –
2019-10-06
Although the concept and products at Rentomojo are great, their services are deteriorating. I have been a subscriber since last 3 years but I feel a lot of nuances and improper flow of communications especially when you involve the third party vendors to service our machines.
Secondly the app literally asks me to download an app!!! Is that a bug you should have fixed long back because at this point I am unable to see my payment history transaction or any details for my subscriptions and mind you I have a couple of them. Please pull up your socks and improve your services before it’s too late!!
Customer care team doesnt reply to mails
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nandita saini –
2019-09-12
I’m just taking follow ups from the customer care regarding my repairs(invoice already shared) to be credited to my bank account. I was told it will be credited in bank account within 24-48hours. Its been more than 5 days and I’m just tired taking follow-ups on call(which they put on hold for 10-15minutes in the name of transferring the call to respective dept still issue doesnt gets resolved). I have mailed them 4-5 times still didnt get any revert or my money in my bank account.
I dont know how this company would survive in such a fast pace environment where each and every company is in race to chase customers of their competitors.
Work on your customer service! Ask them to revert and be specific in terms of deadline.
Worst customer service came across
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Amolbund –
2019-08-18
I have started refrigerator rental with rentomojo from May 2019. I paid every month’s rent on time. On 29 July I have received a message from this guys that your pickup request has been scheduled for today even I haven’t requested any pickup for the item. I called to customer service and told them this is not from my side. They said it might mistakenly happened from their end and not to worry the refrigerator will not be picked up. That day carrier guy came home and told my roommate that I have told them to pickup my product. They picked up refrigerator from my home without my permission. From that day I’m calling customer service daily. They have taken the product also and even not refunding my deposit amount. Every rep will say you that they will contact you within 24 hours, however u will not receive any correspondence regarding this. Again last day someone told me that I will receive a call within 1 hour. Again it’s 24 hours now and I haven’t received any call from them. Without any mistake from you, you will have to face all this problems and no one will help you. Best advise not to use it.
Prompt with taking payment, not prompt at all with delivery
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esup23 –
2019-08-07
After promising delivery today, these guys have left me to make phone calls to check on their status. “Cops not allowing goods vehicles 24/7 on this road” is no good an answer. The address has been provided, and it can not be that the traffic rules are learnt on the day of delivery. You should’ve checked that before committing delivery, and definitely before calling me multiple times in the morning today to block my time for delivery. The customer care executive who went ahead and told me to “cancel the order” was not customer-friendly at all. Is that your approach towards your customers who are reaching out to you for solutions? Shame!
I’ve been left in dark as to what is being done with my order. Calling up your customer helpline has been futile and an utter waste of (more of) my time.
Also, is this SMS of assured delivery, after the delivery for today has been canceled, a bug or another display of you not caring enough for your customers? I suggest you fix it either way!
This entire episode has been frustrating to say the least!
Pathetic experience
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DRakesh05 –
2019-02-01
Two times I ordered products with Rentomojo. Its was very very horrible experience. No proper time line. Once you make the payment. They take 1 week to evaluate your profile. And after that not sure that you will get the products or not. First time I ordered 3-4 items and made the payment. After a week I was told that due to some reason I am not eligible to have all the products. I requested them to cancel my order and refund the total amount. After 8-9 days I got the amount. Again I was approached by their executive and some how he convinced me to place the order and he gave me assurance that my order would be delivered in a day. I thought to give one more chance and again I made the payment. Same thing I was following up for days and nothing happened. Again after a week I got a call from verification team and they asked me to link my credit card details. I told them that I am not going to do it and I told them to cancel my order and refund the amount.
I would really not at all give any star to Rentomojo. I would recommend Furlenco instead. They have very very quick service. I ordered the products and uploaded the required documents and the third day my order was delivered. Really fast and hassle free process.