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Description

Jugnoo helps bring affordable rides to its residents.
Rides-
Affordable, quick and convenient doorstep commute in 24 cities. ETA as low as 1 min. There is no need to wait for public transport or look for a parking place, just book a Jugnoo ride anywhere, anytime.
- Convenience At Your Door
- Anywhere, Anytime
- Fast and affordable
How it works -
1. GPS detects your current location.
2. Tap the rides button at the center and we ping the nearby Jugnoo rides.
3. One of the Jugnoo accepts your request and moves towards your pickup location.
4. Instant confirmation along with the driver's details are displayed.
5. Call the driver directly to give specific details if required.
5. Track the Jugnoo auto coming your way on the map.
6. Pay the fare shown at the completion of the ride based on distance traveled and time taken using cash, Freecharge, Mobikwik, Paytm.
7. Refer your friends for free rides.
Download Jugnoo to experience seamless services.
Connect with us over social media for exciting deals.
Follow us on Twitter at https://twitter.com/jugnoose
Like us on Facebook at https://www.facebook.com/jugnoose
Have a question? Write to us at support@jugnoo.in

What's New in Version 3.0.8

We are here to make your experience as smooth as possible. Download our latest version for the new updated features.
- Now Refer and Claim exciting offers and coupons by re-inviting your friends and remind them to be a part of this joyful experience again!

Seller

Name

Socomo Technologies Private Limited

URL

http://jugnoo.in

Information

Developer

Categories

Version

3.0.8

Size

239.5 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated 17+ for the following:
Gambling and Contests
Infrequent/Mild Simulated Gambling

Compatibility

iOS 10.0 or later

Devices

iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Arabic, French, German, Spanish

App Store: Customer Ratings

All Versions

 3.5 (9 Ratings)

App Store: Customer Reviews

My ride was cancelled 3 times

 – 
MounziiMach
 – 
2020-02-13
Version 3.0.8
After waiting for over 10 mins for each ride, the driver would cancel it! It took nearly 30 mins for a driver to finally arrive. I could have walked but I had if I had no luggage.

Disgusting service

 – 
foodproduct
 – 
2020-02-12
Version 3.0.8
So poor service provideing by the drive or this app. After the successful booking ride drivers ‘ll reject your ride couse of do not adding any tip or you are paying online cash .

App stuck at payment page.

 – 
vbohr
 – 
2020-01-25
Version 3.0.7
I am not able to move forward from payment page. I had opted for online payment. But when ride was complete the driver asked for cash payment. I have received the bill with cash paid. But my app is stuck at pay online. Even i am unable to pay online for that ride. Not able to ise app at all. Tried reinstalling and other but nothing is working.

Very poor service

 – 
alvin odedra
 – 
2020-01-21
Version 3.0.7
I am going to uninstalled now. I had book a auto driver sad he is cominv than he canceled. Same time i book a bike three driver has accepted nd cancle it. Very shamefull service

Tips

 – 
vishakha12345
 – 
2020-01-20
Version 3.0.6
My app asks me to tip the driver and unless I tip the drivers are not accepting.

Fare

 – 
prshme
 – 
2020-01-14
Version 3.0.6
It’s convenient... but now Jugnoo charges really high... initially to attract customers it had very fair rates but now they charge high... sometimes the drivers don’t come to the exact location and argue about the location captured by google maps... they are not ready to understand that google will not take the location house number wise...

Pathetic App, pathetic customer support

 – 
arpkhfj
 – 
2020-01-13
Version 3.0.6
Had to delete app after one time use, they charged me double and customer support is waste of time and effort. They are running scam, they are costly.
Zero star

App malfunctioning

 – 
aquila2288
 – 
2020-01-03
Version 3.0.6
Chat support has failed. Chat messaging has got deactivated in the past week. In the past 24 hours, Help has also disappeared from the app. Right now there is now way to reach Jugnoo.

It’s me Atreya

 – 
Atreya Pathak
 – 
2020-01-02
Version 3.0.6
Pathetic app never works when needs indeed even device have 4g connection it’s showing not connected! Even all have updates with latest !

Not showing estimated fare

 – 
nigksvsjven
 – 
2019-12-21
Version 3.0.5
Always have a problem
At the time of booking just enter the destination and it shows your ride has been accepted and it’s on the way to pick you
But what about fare details ?
When you enter your destination it should show the estimated fare, right ? But it doesn’t

It is a scam

 – 
Vidisha Jani
 – 
2019-12-03
Version 3.0.0
They display a certain fare, then when you reach the destination the fare displayed is never the same, its always hiked up, always and not just by 5-10 rupees but by 30-40 rupees. You think you get a wallet amount for referral and newbies, but they are hell smart, they will hike the fare so much after you reach the destination that even if 20rs is deducted from the wallet you still have to pay lot more than at what price you booked. Seriously use ola or uber. It’s pathetic. Never going to use this app again

Bad Customer Feedback

 – 
the_rohan_k
 – 
2019-11-29
Version 3.0.0
The customer representatives are always there to understand the problem and not to repeat the same thing again and again. The estimated fare shown is always less than the actual fare and everytime i complain to the customer representative, he/she repeats same thing of the fare getting charged according to your trip. Fed up of using the service.

Too many Denial by drivers

 – 
CA.Amit.A
 – 
2019-11-29
Version 3.0.0
This app is not reliable as most of the time driver denies the duty. Driver also denies the duty if the payment mode is online. Ola or Uber is much better.

Cheater company

 – 
sqlgada
 – 
2019-11-22
Version 2.9.8
Should not trust them. All of a sudden the cost of ride went up from RS 29 to 62. Same coupon were applied. Confirmed with driver too. Will not use them again. As at one point on followup complain they agreed that it was technical glitch but then they refused to pay back

Lagging app and worst customer support

 – 
Dhruvchauhan
 – 
2019-11-20
Version 2.9.8
The app is very lagged and does not show updated maps in real-time. Also the customer support is worst and of no use.

Plzz improve

 – 
cheapster$$7860
 – 
2019-11-08
Version 2.9.8
Worst app! the driver doesn’t knows the drop location even after booking.

Govind Ram

 – 
pariseema
 – 
2019-11-05
Version 2.9.6
While booking the Vehicle from location other than permanent residence address message of location issue comes as the location do not match with those available in App menu . Better , if Passenger can guide the driver by calling and giving the exact location . But now it is not permitted as per today experience . So I had to book another cab . Help number to book the ride by phone by all ready registered user may be useful and is suggested .
Otherwise experience is good .

Worst cab servie app

 – 
rahul619916
 – 
2019-10-25
Version 2.9.5
Tried 3 times , never got any cab!! app is not user friendly!!

3rd class service

 – 
Parth Mandavia
 – 
2019-10-24
Version 2.9.5
this is worst application i ever seen. To many cost. no service provider response. driver cancel ride every time. to many bugs. Uber is far better than Jugnoo.

Worst service

 – 
shripal3011
 – 
2019-10-20
Version 2.9.4
I am booking for a cab with a promo code aplied and then this cab payment is totally wrong
I am basic charge of 79 and this charge me 176.this is second time i charge this type of ride.What shoud i do???

Ok

 – 
Ajay pandya
 – 
2019-10-18
Version 2.9.4
App is good,but in many area auto are not available and after 10:30 or 11 pm there is minimal auto available at any area....other than its good

Excellent Service

 – 
Amit Pawar Tarsali
 – 
2019-10-13
Version 2.9.3
Very very good and excellent application and also service. Thanks

Worst Service - Auto will never be available

 – 
HarshinaM
 – 
2019-10-11
Version 2.9.3
I really don’t understand if this app is just for promotion. I was never able to book an auto. It will be forever unavailable.

Bad experience for cost of the ride

 – 
Romina Kapadia
 – 
2019-10-09
Version 2.9.3
I was notified to pay 40 rupees when I started the ride. But upon finish it turned out to be 70 rupees though the road was simple straight with least traffic.
I complained immediately but with no response.

App doesn’t work properly with iPhone 11.

 – 
Ms. HT
 – 
2019-10-05
Version 2.9.3
Kindly look for an update. Your app doesn’t allow to open details.

Payment issue

 – 
akshatmonti
 – 
2019-09-27
Version 2.9.2
Wrong bill generated instead of applying coupon and in the help section no satisfactory response recieved.
Zero customer satisfaction.

App Keeps Crashing

 – 
Satya Subham
 – 
2019-09-21
Version 2.9.2
This App Keeps crashing on my XS running iOS13 for no reason.

Payment Problem

 – 
sourav7117
 – 
2019-09-21
Version 2.9.2
App is good I suffered down time various time on it but overall its good.
The main problem is related to payment acceptance by riders they always ask whether payment is through cash at the time of booking and mostly they avoid (or say me to cancel) the ride if payment is through digital mode I know auto drivers rely on cash for various reasons but it’s back office job to train them properly and guide them to use digital payment methods. Their main expenses are like petrol gas etc They can easily use the digital money recieved from Custmer over such places.
You people should encourage them and teach them how to manage reciepts and expenses recieved through any mode.

Very much unprofessional as far as drivers are concerned.

 – 
Rajan19
 – 
2019-09-21
Version 2.9.2
App is good, but few of the drivers selected by jugnoo are worst than ever. Very much unprofessional as compared to other Rickshaw drivers.!! Sometimes it would be a good decision to travel with local rickshaw instead of calling Jugnoo.
!! BE AWARE !!

Useless

 – 
Apurvgshah
 – 
2019-08-28
Version 2.9.1
Tried to book auto for two times and he didn’t come, so I’ve to cancel the ride and they charged me with ₹ 20/-.
Total nonsense app. Thumbs down.

Experience

 – 
vishvaaaaa
 – 
2019-08-12
Version 2.8
Worst experience ever. I had book two times and fst drivee said only 4 km distanxe n 100 rs will he charge n secnd one denied to go on my location. I had face 4-5 times this type of response from jugnoo drivers. Always they denied for ride after listening the distance. Never use this application and mever recommend to anyone for using this.

Nice customer service and sastifaction

 – 
Miraj Desai
 – 
2019-08-07
Version 2.7
First off the drivers are very nice . All of them do not accept tips . Not even 10 rupees ! Specially the younger ones are very friendly . I just had an average experience once , which was that the gps wasn’t working . Overall very good service

Poor Service

 – 
jigar parekh
 – 
2019-07-25
Version 2.7
I was charged 10/- for cancelling the ride. The reason was the driver switched off his phone and did not turn up for 15 minutes. After I cancelled the ride his phone was switched on.
Is this a trick of Jugnoo for making fast money?
I contacted the customer support for the same but they too didn’t reply to my query.

Worst Service

 – 
aarti3456
 – 
2019-07-17
Version 2.6
Once you use their app everyday. They charge double fare everytime. I suggest you to not ever use this app.

Pathetic

 – 
Anushka.wadia
 – 
2019-07-12
Version 2.5
Worst app. No satisfactory response from the complaint centre.

Very bad service

 – 
sujan007
 – 
2019-07-10
Version 2.5
I am very disappointed this service no any one auto rickshaw find or accept my ride. I am munch more complaining but no any resolution.

Excellent for auto

 – 
Kalu9150
 – 
2019-06-19
Version 2.5
Rate will be reasonable and safe ride

High Prices than other cab company

 – 
crusader_king
 – 
2019-06-17
Version 2.5
Worst App ever used.High price and drivers are rude.worst service is provided.

Driver are not accepting rides

 – 
VireneriV777
 – 
2019-06-16
Version 2.5
The apps shows that the driver has accepted the ride but doesn't come to the pick up location

Absolutely stupid app, NO SAFETY FOR WOMEN

 – 
Meera3946
 – 
2019-05-29
Version 2.5
Drivers drive without a license. If you have a complaint, they drop you off in strange streets and then go away, leaving you lonely and vulnerable. DO NOT INSTALL.

Driver are unprofessional and chat support executive

 – 
deep1010101
 – 
2019-05-22
Version 2.4
Driver are unprofessional they don’t understand location and they don’t know how to use application properly. Chat support executive just time pass executive they don’t provide instant support they need 1-3 months to close a single ticket.

Worst app

 – 
harsh48
 – 
2019-05-07
Version 2.3.8
It is so expensive app in this tym in preent market ... i am also say that please dont use this app this jugnoo will charge jst double amount in all places and unneedable expenses also

Worst

 – 
ramana-2
 – 
2019-05-05
Version 2.3.8
Worst worst worst

Wrong distance

 – 
Rohan Saraf
 – 
2019-05-04
Version 2.3.8
Distance from source to destination is 11 km but it’s shows 24 km.
Auto driver takes double money.Its requested don’t take rides with Jugnoo.
Worstest experiences.

App not working

 – 
🙂c
 – 
2019-05-03
Version 2.3.8
There is something wrong with your app, i have downloaded it but not receiving the OTP to start with. I installed and uninstalled it as well but nothing worked its still stuck on send OTP page.

Lamest app

 – 
Hargopal singh
 – 
2019-04-30
Version 2.3.8
Ordered for the first time and the order has been already 35 minutes above the assured time...leave apart delivery ...the order hasnt even been picked up yet...worst experience with a food delivery app...never going to order from here again

Very poor

 – 
ax00073733
 – 
2019-04-30
Version 2.3.8
I got 180 rs fair for just 14 km which I can do in cab using uber or ola uninstalling it

Not able to log in

 – 
nghayas
 – 
2019-04-29
Version 2.3.8
After every successful verification app is showing enter valid details. Kindly fix it first, your app is behaving like this i do not know then how will be your services.

Worst app

 – 
mahimal
 – 
2019-04-26
Version 2.3.8
Drivers are too mannerless they come at location and refuse to go. Bad service providers. Dont use this app .worst .uber is way times better than this