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foodpanda: Food & Groceries

foodpanda: Food & Groceries

Released: 2013-11-25
© foodpanda 2026
foodpanda: Food & Groceries - QR Code
Version 26.20.0
12+
Download on the App Store
Version 26.20.0
12+
Download on the App Store
Released: 2013-11-25
© foodpanda 2026

Description

Discover the local choice for meals, groceries, and food delivery with foodpanda!
Life can get overwhelming, but we’re here to help! Whether you need daily meals, groceries, or shopping essentials, foodpanda has got you covered with convenient food delivery.
Order Your Favourite Food with Just 3 Simple Taps!
With foodpanda, you can easily choose the food you love, and we’ll deliver it right to your door. Serving millions across over 400 cities in 11 Asian markets — Singapore, Hong Kong, Thailand, Malaysia, Pakistan, Taiwan, the Philippines, Bangladesh, Laos, Cambodia, and Myanmar — foodpanda is your go-to for everyday food delivery.
Endless Food and Grocery Delivery Choices at Your Fingertips!
Hungry for wood-fired pizza, a classic burger or fried chicken? We know the best restaurants near you – big famous brands and tiny local faves. Best part? We've got exclusive discounts and promos waiting for all new foodies. With a simple click, your food and groceries are on their way with fast delivery!
Need Groceries? We’ve Got You Covered!
Want to cook but short on time? Imagine having fresh produce, pantry staples, frozen goods, personal care items, your cute pets' needs, and much more, delivered in a flash — everything you need for a hassle-free home-cooked meal, all available through our speedy groceries delivery service from foodpanda shops and pandamarts.
Best Food and Grocery Delivery Deals Just for You!
Looking for the best savings on groceries and food? We regularly update our daily deals, personalised just for you! Here’s a tip: skip the queue and choose self pick-up for extra savings on your grocery orders, or enjoy the convenience of our food delivery options.
Save on tasty takeaways.
On the go? Try pick-up! Skip the queue and save up when you self-collect your order.
Worry-free package delivery.
Need to send or receive a parcel? Go with pandago. Our reliable fleet and on-demand delivery service will safely deliver it for you in no time.
Our tech is shaped by you.
Explore personalised offers and delicious picks just for you. Dish out what you feel about your order and let foodies know what’s yum.
Want More? Join pandapro!
Unlock even greater savings on food delivery and grocery options with our pandapro membership today!
Live like a panda and let us take care of the rest — let’s do it the panda way with seamless food delivery!
For more info, please visit our website.

What's New in Version 26.20.0

We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Enjoy!

Seller

Name

Internet Services Polen Sp. z o.o.

URL

Information

Developer

Categories

Version

26.20.0

Size

369.2 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References

Compatibility

iOS 15.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Chinese, Czech, Dutch, Finnish, French, German, Indonesian, Italian, Japanese, Malay, Norwegian Bokmål, Romanian, Swedish, Thai, Turkish

App Store: Customer Ratings

Ratings & Reviews

4.6 of 5 (7,603 Ratings)

App Store: Customer Reviews

2026-05-16

Such cheats

They say food will arrive ins 15-25 mins and they show the same message for 30 more mins to try to fool you!
Harsh Nagalla
Version 26.19.0
2026-05-08

koidin dhore foodpanda amake wrong order ditese almost 2time i got wrong order

i hope foodpanda will fix that
tasnimkhan
Version 26.18.0
2026-05-06

It’s not working for ios

It worked before but suddenly it’s not working shops are open but I can’t order and the app froze
Manaopi
Version 26.18.0
2026-04-07

Quick and better price

Great offers, quick delivery and perfect service.
Heena dhanjani
Version 26.14.0
2026-03-30

Apps opening problem

This running version app Not opening properly and apps very slow
Rrr..123
Version 26.12.1
2026-01-21

Nice app for delivery

Great food delivery app with many restaurant options. Ordering is simple, delivery is fast, and discounts are very helpful.
Charan8412
Version 26.3.0
2026-01-07

Pandamart steals products

In panda mart Bangladesh, I never get the free items, even if its mentioned in the product. The store keepers are thief or foodpanda is. I got few refunds reporting those, many times I didn’t bothered to report, also once even after reporting, I haven’t got the refund. Its frustrating, why should I have to think about any missing products, when I order bunch of orders!
Amit.Sarker
Version 25.50.1
2026-01-04

App Stuck in Splash Screen

App v25.50.1 stuck on loading screen during launch. iOS version 15.8.3.
Please provide fix as soon as possible.
bijoy26
Version 25.50.1
2025-12-25

Worst customer service

Its my 5th time. I ordered amd waited for hours but then they just casually cancelled my order. Then next time I payed extra for fast delivery but still didn’t come. I talked with restaurant and they said my food is ready but there is no rider to pick it up. I wish I could sue you guys for this. Worst app for delivery.
Wakif77
Version 25.50.1
2025-12-22

Poor Experience

Very Bad Customer care service for delivery and refund
And also goods won’t be delivered properly
Rama0770
Version 25.50.0
2025-12-17

foodpanda

evrything is so sorted but u guys should work on permenant voucher
rifatxz_
Version 25.49.4
2025-12-15

Disappointed

I placed an order and waited for over an hour and a half with no clear updates. After all that time, the app canceled my order instead of delivering it. This was extremely frustrating and a complete waste of time.
djapheth
Version 25.49.4
2025-12-14

Very disappointing experience

Very disappointing experience policies are unfair to riders. When customers cancel after food pickup, riders are forced to pay from their own pocket and then run to distant offices to get
refunds This system exploits hardworking delivery riders who already earn very little. A company
should protect its riders, not punish them Please change these unfair rules and take responsibility
Suyel Haque
Version 25.49.3
2025-12-03

😍

good but bit expensive
Shafir234
Version 25.48.0
2025-11-30

Poor app

Poor app
nomerrcy
Version 25.47.0
2025-11-28

Scamsters , Fake marketing

Ever wondered how they openly run the ad campaign of 60% of first order , 50% off etc ? Cuz they never give u one , its all a gimmick , after ur signup u apply it and it says not applicable on ur account , Pathetic
Arshh9999
Version 25.47.0
2025-11-27

Worst customer service support

Last 2 weeks I have placed orders more than 15 times but all the orders delayed for hours time, this people don’t think about customer hunger and there is no option for cancellation and can’t contact customer support.
Worst customer service
Avasanis
Version 25.47.0
2025-11-23

Cold food

Food will come cold. As if it was in a freezer for 20 minutes. Don’t bother.
Foodpanda is terrible1234
Version 25.46.1
2025-11-09

Excellent App and Quick Delivery

Foodpanda makes ordering food so easy and convenient!
Angel shekhar
Version 25.44.0
2025-11-01

Worst customer service

After order if it is taking 2 hrs also can not contact any customer care.
2 option provided but no customer care.
In which one of the option is wait for the order.
Regularly using this app it’s time to delete it.
Honestly, pls don’t use any of you this app, I’m putting on social media and all over my company also how worst they treat customer.
I’m disappointed because daily I’m using this app. I don’t have time to do any of this but such a bad service from food panda.
Swapnilllllllllll
Version 25.43.0
2025-10-26

Good

Good
Adcte beard
Version 25.42.1
2025-08-31

Grt options

Quick & easy. But delivery charges are very high. Should have discounts for regular customers and generally reduce delivery charges.
Bapla
Version 25.34.0
2025-07-30

2.5 hours and counting still no food or any solution

i am using panda pro for a while now. their service is worse. i have fully paid for the order and waiting for 2.5 hours. no food or compensation received. they cant even provide a solution or compensation. they are the worse. panda pro is a pure scam.
Ahmed Hasnain Mashuk
Version 25.30.0
2025-06-23

Very poor management

I ordered on Green Lange - Bashundhora at 10pm.
Foodpanda kept me waiting until 11:15, even notified rider is at the restaurant waiting. Then cancelled the order saying I ordered after the restaurant closed. Eve thought the restaurant closes at 11. I could have ordered directly and got the food. But they kept me waiting for over a hour.
IshtiakMokut
Version 25.24.1
2025-05-13

Very bad customer service

No option to reach support when drivers do not respond. Have been facing multiple delays of more than an hour to two hour for my deliveries
Megha97
Version 25.17.1
2025-04-19

Delay service and Don’t care

It's so upsetting when you're hungry and your food takes forever. It feels like when you order through Foodpanda, the restaurants just don't care as much. That recent order, waiting over 30 minutes and the rider hasn't even gotten the food yet? That just makes you feel forgotten. It makes you wonder if it's even worth ordering again with Foodpanda.
On the other hand Pathao have no issues like this. Restaurants are very active about Pathao orders.
Shanjedul Hassan
Version 25.15.0
2025-04-16

Everything u get

Fast food delivery with lots of choices. Easy to order and always on time. Great for lazy days!
Shaan01sidd
Version 25.15.0
2025-03-03

Pathetic service and customer support

I ordered Pizza and at minimum my expectations of eating Hot pizza is not very demanding. Delivered pizza was cold. It ruined my evening and when i connected with food panda support they denied for any kind of support . Feeling cheated. This kind of service never expected in Singapore at-least.
PreetSharma.sng
Version 25.9.0
2025-02-23

Very bad delivery

Orders are marked as delivered even when they are not delivered. No option to raise complaint in app. Terrible service. Not recommended.
LenkaManoj
Version 25.7.0
2025-01-26

Delivering damaged products

Foodpanda often delivers damages products, and their customer service refuses to provide refund or replacement.
Krishna_1905
Version 25.3.0
2024-12-13

Good

Hi,Honestly I do shopping from food panda most of the time and it’s really good. But unfortunately I cannot say best cause once they messed up with my order and after complaining about it I couldn’t get a satisfactory response from the support team. I hope they will be more responsive to their complaints,thank you
Crazybae 0
Version 24.38.0
2024-12-12

Why so much hate

Fp is the best food app in bangladesh in my opinion and in the past 7-8 years I’ve only had 1-2 issues which is great compared to Pathao and others so if you wanna order food then foodpanda is the best in the market👀
every game player
Version 24.38.0
2024-11-23

Useless app No way to contact them

From India. Used FP for a week in Malaysia. Useless app where u have no provision to cancel a food or talk to the agent unlike Swiggy Zomato in India. Even if the order is delayed u have no other option other than to wait and eat at the time FP wants u to eat. Thank God FP is not in India and I need not depend on FP from today.
SUGIRV
Version 24.35.0
2024-11-22

Helpful

I’m glad food panda is serving us and rider.
Keep in mind to provide quality food and service. Ask your vendor to keep the commitment of freshly cooked food.
Thanks
Abedin.
H.Abedin
Version 24.35.0
2024-10-17

Horrible service

Delivery is ALWAYS late, no useful vouchers, prices are way higher for ordering online despite the crazy delivery fees. Money scam.
Anonymous632737
Version 24.30.0
2024-10-15

not in my location

the app should include every locations
silovet
Version 24.29.1
2024-10-12

Didn’t deliver and then issued a voucher that expired

Pathetic customer service people, who are rude and even after taking your money, create a expiring voucher and then don’t renew if you don’t use it
Very poor customer service training and management needs to be better
Timetotransform
Version 24.29.0
2024-10-07

Poor service

Ordered food from indian restaurant, but after one hour of ordering food panda has cancelled my order and refunded my money. Is it enough? How about I waited for one hour and still staying hungry? As I checked with restaurant they said food was ready but food-panda don’t have driver to pickup. But in the app it was showing restaurant is still preparing. Unfortunately I have placed another order with other restaurant, which usually keep food ready after 30 minutes foodpanda shows that will deliver my order after delivery to other two orders, I have pro subscription with food-panda as well, what the hell service is this? In the Food panda app and website couldn’t find the contact number for help center as well, I can see how safe they are playing.
CSutharsan
Version 24.28.0
2024-10-04

Cheats!

There’s always a slight delay with their priority order. Utterly pathetic service.
KushalGarg47
Version 24.28.0
2024-09-18

Bad

If you’re using this garbage, use something better instead, A crappy system to order food.
Rohan8890
Version 24.26.0
2024-09-12

Worst delivery app! Trying to get your money through pro

I had a one month free panda pro coupon that i wanted to use I didn’t see anywhere where i can enter the code (intentional) i reached out to the customer care, they refused me to reimburse the pro subscription even after i disputed that I don’t want within minutes, they’re really after getting money from users worst experience ever. My honest review no one use this app, lower the ratings and kill the app.
Rjk12345
Version 24.25.1
2024-09-06

Doesnt serve in my location

I dont know why this STUPID app did not give a disclaimer about the places it serves or doesnt serve.
UrbanGypsy94
Version 24.24.1
2024-08-31

WASTE OF TIME AND MONEY. Waste application.

Don’t install this application at all. It is just a waste of time to install this application. Especially the pandago feature is too worst and very bad experience. I got very bad impression on foodpanda because of this pandago. Foodpanda team please remove pandago feature from your apps or please remove your complete application from the AppStore and Playstore. Don’t waste customer money and time by have that kind of feature. Very bad thing is customer care response. They are very irresponsible I never seen in any customer care service. Guys please don’t use foodpanda. SAVE YOUR MONEY AND TIME.
sairam405
Version 24.23.0
2024-08-29

Quick delivery

I love the foodpanda delivery service.
Designer Salim
Version 24.23.0
2024-08-19

DONT OPT FOR PANDAPRO

Double standards and worse once u opt for pandapro. High delivery fees and prices and no option to reachout as well.
weeyhbjdc
Version 24.21.0
2024-08-17

Mitigate Privacy Issues

Integrating a temporary internet call service into a food delivery app can enhance privacy by preventing personal phone numbers from being exposed. This feature allows communication between customers and delivery personnel using a temporary, internet-based number that is automatically deleted after the parcel is delivered. By ensuring that no personal contact information is retained post-delivery,the app mitigates the risk of unwanted calls, harassment,or tracking,thus protecting users' privacy
Partha Sutradhar
Version 24.21.0
2024-07-02

Food panda Hongkong

Absolutely appalling experience with Foodpanda HK! Three days in a row, their inept staff failed to deliver competent service. Vouchers offered as compensation were useless, exclusively available for local residents, rendering them worthless for tourists and foreigners. Unacceptable! Their customer support is non-existent, and their carelessness has left a sour taste. Unreliable, uncooperative, and unforgivably poor service - avoid Foodpanda HK at all costs! One star is even too generous for this disappointing platform.
Avoid Ordering
Version 24.15.0
2024-07-01

Very bad customer support

I have been charged the whole money for food and it were never delivered, it showed as delivered later in the day.(no pictures posted)
When I check with customer support next day, they said cannot reimburse as it is more than a day.
Arunchandarc
Version 24.14.1
2024-06-17

Worst customer support

Why can’t I reach an agent to explain my problem
It shows 20-30mins to deliver my order and all of sudden they are informing me it will take 45mins more due to heavy orders. If you have too many orders you should have inform the customer at the time of ordering Worst 👎👎
Deleting app once I received my order
thawsheef ahamed
Version 24.12.0
2024-05-29

Standard and Priority Delivery

Its absolutely disgusting how this company is trying to launder more and more money. This nonsense of standard and priority delivery is clearly a cash grab of epic proportions.
Very Disappointed.
mrwayne23
Version 24.10.0
2024-05-09

Worst food delivery app

Literally the worst food delivery app. They’ve been taking platform fee and have been increasing it every year only to make the platform worse. The orders still keep getting stuck on being prepared and keep showing you delays when the order has actually been cancelled and you can’t even contact help centre for an “ongoing order”. Garbage service.
Truthsayer10
Version 24.9.1
2024-02-04

Worst customer support and reliability

I placed an order at 9:13 pm with a promised delivery time of 35-40 minutes. However, at 10:10 pm, I received a notification stating that my order was canceled by Foodpanda. It's frustrating that they canceled after all restaurants had closed, assuring me my money is safe and will be refunded. I need my food, not just a refund. If reliable service isn't possible, it's better to close the app and not mislead customers. This has been my WORST food delivery app EXPERIENCE .
Ani703477
Version 24.2.1
2023-09-01

Worst food app to exist

This is the worst food app to exist where you don’t even speak to a person it’s just an AI chat bot. They nowhere near deliver on time or care whether they do and on top of that they are more expensive than any app it’s really the most horrible app. On top of that they don’t do anything to change it they are the worse truly
Foodie6055
Version 23.17.0
2023-08-14

Not even a star for this useless customer service.

The customer service reply I got is absolutely shocking . While in the middle of conversation, the chat was ended manually from the customer service side.
Telling “ Please understand that the solution we've given is the best we can provide. We apologise if it isn't to your satisfaction. Regrettably, we have to end this chat now. If you've any more questions or want to accept our resolution, please contact us again. Our live chat is available 24/7 to help you.”
Arun_1930
Version 23.15.0
2023-02-10

Worst Customer Support - FRAUD APP

I ordered food yesterday 2 pm in the afternoon and it deliver till 3 hours. I started a conversation with the support executive, they kept asking to wait and said they can’t process a refund. I waited for my order till 8 in the night but I never received by order and now the app automatically started showing my order delivered. When again I tried contacting the support guy, they still saying me to wait and cannot process a refund. I don’t understand how long I have to wait for my yesterdays lunch. WORST SERVICE PROVIDED BY A GLOBAL FOOD DELIVERY SERIVE APP.
My order number - #heam-bv00
Aamir Faishal
Version 23.2.1
2022-11-30

Poor delivery service

Foodpanda is good with multiple options, however there delivery system has remained same across years where you have to wait and wait for your order. Expected delivery time finishes and they are unable to find a rider. Waiting for extra 1-2 hours is normal when you order with foodpanda
akashf84
Version 22.24.0
2022-09-19

Location coverage

Most restaurants are not available
Rumpa 12
Version 22.18.0
2020-03-08

App crashes

Had restart the app about 4 time as it kept crashing
adi.hill
Version 4.19.2
2017-09-03

No complaints since 1 year

The last time I know they screwed up my order was on 31st Dec 16 , after that I sent them legal notice and since then they had been just fine ! Prompt response and prompt service ! All well so far😀
Adv Prateek
Version 2.17.2
2017-09-03

Worst App Ever

They give delivery time of 60 mins. After 60 mins I contact the customer care chat they said that they'll check and get back to me. I got an SMS that my order will come in another 20 mins but instead they took 40 mins. So on the whole instead of waiting for 1 hour I had to wait for 1 hour and 40 mins for my order. Last time also the same thing happened with ordering from Foodpanda. Their delivery team is seriously taking customers for granted and so that people don't cancel their order they removed cash on delivery option. Swiggy is much better as it gives live tracking of delivery person. Foodpanda doesn't even provide the contact details of the delivery person. My last order was yesterday, so long Foodpanda.
Dhiraj1994
2017-08-30

Praveen

App is excellent no comments on this, one important thing app developer has to consider is the feed back about the food we have eaten from the hotel, as per that need to app has to provide rating.
I have ordered a biriyani from a hotel sultan the cost is too high. But one of the worst biriyani I taken in my entire life time.
So be careful about the name. It just a name.
Folkspn
Version 2.17.2
2017-08-30

Extremely handy best food app

Very easy to use and order food at home had fine experience using it
coola 097
2017-08-19

Great Service

We had ordered our dinner when was heavy raining, all we hoped that we wouldn't receive our foods
But, on specific time we had received our food with good packaging from Mezbaan restaurant
Thanks
C Prabhu
2017-08-16

Very Bad.. Negative rating

After taking order first time they cancelled it after half an hour saying that you have choosen wrong location. On correcting location, they cancelled order again after half an hour saying that their runner cannot deliver beyond 5 kms and my location is 5.2kms. If they cannot deliver then why the restaurent being shown as nearby? You asked customer to wait more than 1 hrs and cancelled the order.
Acagoel
2017-08-13

Huge collection of restaurants

Prompt service
Flawless app
Easy payments
No great offers like it's global competitor ****eats. You always have to pay processing fee of 40 THB which I think is high. Run some offers time to time or waive of the processing fee. Your weakness is your competitors success.
sajinseethi
2017-08-12

Worst service again

Thought I'd try food panda after a long time even though I've had bitter experiences in the past..With express delivery being delayed and also regular deliveries taking more than an hour...No GPS tracking etc...With my friend telling me their service is good ..So what do I see .. Delivery charges increased, delivery not on time...No idea what is happening after order confirmation etc etc..will go for swiggy anyday
salvinj
2017-07-24

Good App with easy interface and look &I feel

Nicely designed app, good discounts, easy payment options. I've been using it for quite some time now and would like to recommend it to all.
PritamNMohanty
2017-07-23

New way of food court. Food panda well done

I have been using the app since last few year and always skipping the writing review but finally find time to write about it so here i go ..
1. Nice user experience. - all the details provided according to availability food.
2. Time management - nice time management around the orders
3. Payment methods - plenty of options for payment methods
Suggestion
1. Add review for each restaurant so we can choose on basis of delivery time, food quality, packaging.
2. Allow user to add pictures of order received. So customer will get real experience.
Thanks ,
Prashant
iPhone143p
2017-07-12

Awesome

User friendly !! Options for restaurants are good !!
I am using this app since 2015 n I am loving it , everyday coupons make evening more better lol
Friendly and responsible customer care service !! Good luck
Werewolf786
2017-06-28

Worst customer care service. Really Disappointing

I ordered some veg food from food panda & the restaurant delivered non-veg. Being a jain person, that is really intolerant. After that when i tried to contact the customer care, they took hours to resolve this problem(as you cannot call them, only chat option is available, to which they won't respond quickly.) Never expected this kind of service from foodpanda. I've to find some other(better) alternatives to order food from now onwards.
Royvj
2017-06-26

Customer support is very good

Few days back I ordered through FP but order came very late almost 2 hrs. I took the order and also paid full money. But 30 min later FP support called me and apologised for the late delivery and offered to refund the money. Such was their service that they refunded the whole amount without even asking. This has turned me into a loyal customer of FP and prompted me to right a review about the good service. Keep it up guys.
Chaman3376
2017-06-20

Worst food ordering app

They tell you that food will get delivered within 45 minutes. For this you have to pay in advance. Even after advance payment there is no guarantee that you will receive the order. Even the delivery boy has the audacity to cancel your order at any time for which you will get a call after 50 minutes. Unacceptable treatment and the customer service can do nothing but apologise. Would have given zero stars if possible.
Svar1997
2017-06-20

No control over their Restaurants

If they had a little control on what their restaurant is sending as food, the quality, delivery time and all that, it would have been a much better service. Just can't rely on the ratings. It would have been better if FoodPanda had made themselves a Brand we would rely on.
ankushbrp
2017-06-18

Good app, keeps my belly full :)

Really appreciate the app. Wide list of restaurants and online payment :)
Taking one star away only coz American Express isn't supported. That's my primary card and many times I have rely on a non-preferred card for Payments. :/
Otherwise all good. Much recommended!
Lord Akshaya
2017-06-16

Customer support is very poor

I am using Food Panda around one year. Some restaurants delivers before the agreed time and some are not. No updates are coming in application even after delivery. There is no option to cancel once the order is placed even it is delayed hours. Customer support over call is not there. And have to wait for hours to get connected on chats.
Ajay sankar
2017-06-14

Good app

Recommended for people who regularly order food.
Shows a good amount of restaurants around you. Many payment options and option to rate/review restaurants also. Go for it.
Mayhssbn
2017-06-11

Why ask for email when you can use my phone number

The food panda app only allows you to login using email. Then when you enter your phone number it says this phone number is already registered. Maybe you used used your phone number 1 year back to order some food and used a different email id at that time. The app will not allow you to use your own number with a different email id. This a crazy because they can just send an OTP and verify that its really you. Their app dev team needs some training on logic.
Abhishek Chandra
2017-06-11

Bad Experience

No star..... bad experience......
This is my 1st order and Last order i m purchase food 5 khiri and loolypoop to pay all money but customers care call me and saying to me 1sweet dish(khiri) are not available choose another different dish so i m choose different sweet gulabjambul.. then few minutes later restaurant man call me and say sorry sir gulabjambul not available so try another sweet... then i complaint to app live chat and telling all matter.... customer care executive said to me sorry sir this is sweet dish'Gulabjambul' not available pls try another sweet or choose other restaurant.... then i m choose other restaurant but customer care executive said to me sorry gulabjambul is not this restaurant pls try other sweet so customer suggest to me Kulfi Faluda but few sec later customer care saying to me this restaurant loolypoop is not available pls choose other food dish... i m choose to Chicken tandoori.. then customer vare wait fee minute and saying 'sorry minimum order values 400 this restaurant
To place order with this restaurant we'll need to add one extra item and you will have to pay via card or net banking...
Nk Vijay
2017-06-10

Nice food app

Ordering food is easy. There should be search box in restaurant sections to search directly instead of checking out the categories individually.
Apoorv Nag
2017-06-05

Always late by 30-60mins

Live chat is a waste of time. If you want to follow up on order it's impossible. And never will they refund your money. So it's pointless. Apart from this , almost 100% of the time the orders are late even though time for deliver itself is 45-60minutes, meaning delivery will be later than an hour. By that time you would have ordered from somewhere else. Discourage using this app. Dwight & other apps are better
jonny_delhi
2017-06-04

Pathetic

It took 25 minutes to order food from Food panda app ... if was really frustrating... i was making payment online but it took 25 minutes to connect to payment page ... unfortunate I had a option to give rating of one star .. if there is anything worst then it I would rate in (-) minus ... and this is happening for the second time in last three days ... absolutely pathetic experience .. ☹️☹️
M a n I s h
2017-06-03

Most fallacious service

Going to uninstall the app. No point holding even 1 kb of my storage for such app which cant serve the basic intent of it. My last 3 orders have been delayed and cc team will always say apologies, exceptional this time, be patient for 3-4 minutes. Today it was horrible that I ordered for my breakfast and item has not been delivered even by 1.35 pm and still cc team is asking to be patient and apologies for the delay. They can't directly cancel the order and go for refund. Fallacious and offending service. If am not being refunded the amount immediately, i will take the same through social media handle. Only one word - THOooo
Nawaljee
2017-06-03

First impression is bad

I tried applying food panda first time coupon. Initially it allowed me and I proceeded to payment page . Later changed from one payment mode to other , surprisingly I got error saying you are not allowed the coupon as it is only for first time users . Funny , I am using it first time . I contacted their chat service and they gave me one more coupon. And it did not work . They asked me to login again and try , but no luck . Later I decided to cook instead of depending on this so called wonderful apps .
Dayaka
2017-05-27

Better than Zomato.

I've saved more than 20% of my money spent on ordering food online by using this app instead of Zomato. Just select same foods from a same restaurant in both the apps and compare their final order amount. Zomato adds much more tax and shows high delivery rates even when that restaurant is offering free or less delivery price on foodpanda.
Kanishk Kumar Singh
2017-05-26

Pathetic and useless app

Not at all a good app. It unnecessarily takes a lot of time even for orders which are very simple and easy to go. I had ordered from Subway and the food came after 1h 10 min. And it was all soggy by the time it arrived. Also, the restaurant was in close proximity to my address. The customer care is of no use either. I would recommend to use Swiggy as it has a live tracking system and you have the contact number of the delivery person as well. When i ordered from Subway using Swiggy, the food came in half hour.
Mchavs2509