Need a good update
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RanRov –
2020-02-16
Version 3.391.10001
Uber is good but need a good update for this App. We are not able to track the driver, sometimes it is very difficult to book a cab.
Updating
iPhone Screenshots
iPad Screenshots
Description
Uber is a ridesharing app for reliable transport. Whether ordering an Uber ride or getting around on a JUMP e-bike, stress-free travel is just a tap away. Request a ride or a JUMP e-bike through the Uber app, and you’ll be on the move in minutes.
Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide – download the app and take your first trip today.
Requesting your Uber is easy – here’s how it works:
- Just open the app and tell us where you want to go.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture and vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash (in selected cities only), Apple Pay, PayPal and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.
Need a simple way to get from A to B quickly? Take uberX, our most affordable option for individual travel.
Want to save money on your ride? Take uberPOOL – you’ll travel with other riders heading in the same direction, and enjoy a lower fare.
Want a more exclusive experience? Take a high-end vehicle with UberBLACK. And there are even more options – whether you’re travelling with a big group or need a vehicle with accessibility features.
Looking for an even easier option? Faster than driving a car in the city, JUMP is the new, fun way to get where you need to be. JUMP e-bikes are now available to rent through the Uber app; they’re just like a bicycle, but with an electric motor that makes them easier to use.
Getting started with JUMP couldn’t be simpler:
- Locate your nearest JUMP e-bikes on the Uber app
- Unlock your bike using the app and you’re ready to get moving!
Forget the chaos of public transit during rush hour, add a bit of exercise to your commute, and better your city’s carbon footprint – all in one quick, safe journey with JUMP. Using a JUMP e-bike isn’t just convenient and an efficient way to get to your destination, it’s also enjoyable.
See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber
Got a question? Visit uber.com/help.
Note: continued use of GPS running in the background can dramatically decrease battery life.
What's New in Version 3.391.10001
We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:
- Updates to improve localization across the app
- Various bug fixes & improvements
Love the app? Rate us! Your feedback keeps the Uber engine running.
Any questions? Tap Help in the Uber app or visit help.uber.com.
Seller
Name
Uber Technologies, Inc.
Information
Developer
Categories
Version
3.391.10001
Size
311.6 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 11.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4
Languages
English, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese
App Store: Customer Ratings
All Versions
2.5 (106 Ratings)
App Store: Customer Reviews
Pick Up Notes
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praveensori –
2020-02-16
Version 3.391.10001
Unable to edit the pick up notes for most of the trips!
Hangs alot
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Sahil Masroor –
2020-02-16
Version 3.391.10001
Sometimes it hangs and can’t do anything till I close it and open it again.
Please solve this issue
Bugged
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slimbizket –
2020-02-16
Version 3.391.10001
This app has never worked flawlessly ever. It has issues tracking location on ios. A lot of times the cab is alloted and I get a call from driver however the bloody app is till searching for cabs. Today morning I am bot getting the price quotes. Only option to book cabs without the pricing. Uber tries all stuts to avoid transperancy
The app is not updated to newer iphones
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Yetiparry –
2020-02-15
Version 3.391.10001
I upgraded my iphone from a SE to a XR and it has issues with booking a cab.
I can go all the way to confirm pick up location and then the app freezes. I sometimes manage to go through after three or four restarts.
I initially thought it was the phone and spent a month with apple support collecting data diagnostics, screen sharing , the works. Apple confirmed that its not the phone but the app.
In fact i did check around with other iphone XR users and found it to be a common problem and well they dont struggle they just use another app to hail a ride when the app gives them trouble.
When i did contact Uber Support with the problem they just suspended my account. No reason provided. Just like that. And when asked further why they did it, the response was “ they cannot manually lift the restitution” .
Wow
Loads of tiny fixes needed to improve UI
–
Reji Koshy –
2020-02-15
Version 3.391.10001
Payment option only available while booking a new ride
'Any pickup notes' - can rarely be accessed. (I hope it's not because of handset, because 9 times out of 10, I can only message once the driver initiates chat)
Customer care numbers or chat to assist in Help are unavailable
Very unreliable
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JasonM4tt –
2020-02-15
Version 3.391.10001
Estimated arrival of cab different by almost 20 -25 minutes. Always it shows 5 minutes for arrival of cab at the beginning, when you confirm, it gets extended to 10 minutes and you get to wait for 20-25 minutes.
UPI
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NeenaShenoi –
2020-02-15
Version 3.391.10001
Would like to have UPi payment option as well
App is crashing and not operating properly. Hanging up too much.
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Ashwin Venkat –
2020-02-15
Version 3.391.10001
Despite uninstalling and reinstalling multiple times the app is not operational. Do attend immediately
Lacking
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Ajeet Dheiswal –
2020-02-15
Version 3.391.10001
When I try to book an cab then it hangs and I have to restart the app again but the same error occurs again n again I can’t even book a cab on it
No customer service number or emergency number
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Neah014 –
2020-02-14
Version 3.391.10001
The drivers in this app usually scam me by call me and make me cancel the trip or they try to run far away from my pick up location and application no way to complain or report
Horrible experience
–
...........;( –
2020-02-14
Version 3.391.10001
The worst app ever used please don’t schedule ur ride in Uber ever coz it keeps on searching the cab for 40mins n says sorry later don’t trust Uber’s it’s never available while required urgently..
Extra fare charged
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AayushGupta27 –
2020-02-13
Version 3.391.10001
Uber, the driver charged extra cash from me, and my Paytm account was debited as well. And all you have to say is “we’re unable to initiate a refund”? Are you people able to do anything at all? Shame on your service, really. You don’t deserve to run a professional service. The minimum decency would be to refund the amount, but who can expect that from a perennially unprofitable sorry excuse of an organisation such as yours.
Horrible service
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MTU9955 –
2020-02-13
Version 3.391.10001
An Uber driver recently kidnapped a customer and took him to the cop station because he overheard his conversation about the struggles of the common man..... The quality of drivers is horrible and as a passenger I don't feel safe anymore
Excellent
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navale17 –
2020-02-13
Version 3.391.10001
I love uber service its fabulous I recommend refer & install uber to get ride
Good but lacking in ios 13
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fahadkhan8969 –
2020-02-13
Version 3.391.10001
It is good but always lacks in ios 13 please do something for this.
The amount is too high
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thambu22 –
2020-02-12
Version 3.391.10001
First it shows 170 after a minute the fair raised to 340 , deleted the app after seeing this kind of things
Worst one.
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affy5785 –
2020-02-12
Version 3.391.10001
You don’t even deserve less than 0*. Uber is becoming worst day by day. I booked uber and was showing about to reach in 1minute. And I’ve waited for 25minutes. And in last “Booking cancelled by driver” and uber added 20/- As a cancellation charges.
Great job done by uber.. keep it up. 👎🏼👎🏼
Uber help support is very poor
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mtayal –
2020-02-11
Version 3.391.10001
Very unprofessional support and cheated drivers.. who didnt inform the customer about the payment method .. driver ask for cash payment. if you are not aware that u have book the cab through paytm or by cash. And their so called support said -“we do not expect our riders to pay more than the trip fare which is inclusive of tolls/parking fees and any other applicable charges.” And they ask for the TIP for their drivers. Wow what a support and what a double face statements ...
Everyone beware of such stupidity . I have made fool on the same that i have paid the compele amount in cash without knowing that i have booked it through paytm.. and their support disnt even ask from their cab drivers and ask me they dont help, as they dont ask to pay extra ... support is very poor.
Everyone should stop using this app
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sagar54322 –
2020-02-11
Version 3.391.10001
Worst customer service
Worst app, worst customer service
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hndjskwn –
2020-02-11
Version 3.391.10001
I paid in cash for my non cash payment because of their faulty app. But they didn’t updated my payment issue and in next trip they charged me with outstanding balance. Beware of this app
No support facility available
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advkp –
2020-02-11
Version 3.391.10001
I am having very bad experience in using uber. As it is showing some charge over my account but not specifying the details of the ride. Even in the ride history I am not shown due on any ride.
There is no facility where I can lodge my complaint. I am facing this problem from last one month.
I can not use uber because of this reason please do something wherein a customer can reach to you.
I hope you will understand my concern and try to improve on your services.
Useless
–
vsjdjenkd –
2020-02-11
Version 3.391.10001
Not good compare to others
WE SUPPORT CAA , NRC
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anilsinghrajpurohit –
2020-02-11
Version 3.391.10001
I was using ur app but wen i got know that ur company suspended a driver for taking a stand against a anti CAA PRotestor so Me n my all friends will delete ur app fr our phone n we will not use it again n we try to tell all frds ! 😡🙏
Logi issue
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Vishwakarma Sh –
2020-02-11
Version 3.391.10001
I am unable to login on this app due to password, I tried to reset password many times but not success, emailed many times to support even shared screen shot of error message but haven’t received any update.
The app is freezing or crashing
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sangeet_barua –
2020-02-11
Version 3.391.10001
This app keeps freezing or crashing. Tried resetting network settings and even tried erasing all content and settings and resetting iPhone but doesn’t helps at all. Am I the only one facing this?
Blocks and hacks your account
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elegant tomato –
2020-02-10
Version 3.390.10003
Whenever you give a bad rating and write a bad review after any trip of your this app will just try to block your account or hack it for some time and ask to pay some amount saying that you haven’t paid the full amount of your previous trip so I must say that this is a very bad act and I don’t suggest people out there to use this app i think ola is the next best alternative to this one
Uber supports rude drivers 👎🏻
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Jksinha3 –
2020-02-10
Version 3.390.10003
In NCR Uber drivers don’t start from thr location till the time customer calls up and then they ask for destination. If you don’t disclose destination they won’t move. Once you tell them they ask to cancel. What kind of ethics Uber has? And one can not contact Uber reg this. They have a set of issues to select and they knowingly don’t keep this issue listed. Above all they charge cancellation fees from customers for the rude behaviour of drivers. What a service!
The mode of payment was paytm, driver doesn’t let me get off as he accepts only money
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customer1309 –
2020-02-10
Version 3.390.10003
I paid twice for a single trip , and the Uber customer service is the worst. They don’t reply and if they do the replies don’t match the request in any way
Bug
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sunilkjangir –
2020-02-10
Version 3.390.10003
Not working on SE
Bug ?
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s4rvesh –
2020-02-10
Version 3.390.10003
Cannot see advance booking button next to where to box.
Not able to advance book cabs.
Using iPhone 8 plus (IOS 13.3)
Log in error
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preet_amm –
2020-02-10
Version 3.390.10003
I want to try to login via my previous mobile no. But app show me an error like we are unable to complete your request now,please try later”
Bad experience in iOS
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ImXSürtür –
2020-02-10
Version 3.390.10003
It freezes most of the time in iOS platform don’t know what’s wrong with this app
Payment issue
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Godhabai –
2020-02-10
Version 3.390.10003
I have no pending payment issue but it’s showing some amount why? Clarify it
Not open to criticism
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Sandeepap11 –
2020-02-10
Version 3.390.10003
Good app but the customer care doesn’t listen to issues. They either provide a diplomatic answer or don’t respond when you provide proof of an issue with the application.
Last minute cancellation by Drivers
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Dharanendra –
2020-02-10
Version 3.390.10003
Frequent lay minute booking cancellation by Uber cab drivers is causing too much problems
Robbers!!
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xyz@987 –
2020-02-10
Version 3.390.10003
Charged 3 times more than the initial amount after the trip was completed.
Don’t ever gonna use this app!!
Without need to pay toll
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dkafmindia –
2020-02-09
Version 3.390.10003
While coming from Kapashera, the driver went via Gurugram border due to which I was charged toll (₹105) which is NOT chargeable when I am travelling within Delhi
Pl effect refund
sign in issue
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Shagun Kumar –
2020-02-09
Version 3.390.10003
i m trying for a week to sign up but the 4-digit code is not getting
iPhone issue
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Anjali99 –
2020-02-09
Version 3.390.10003
Doesn’t work on any iPhone
Over charged so many times.
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dr.banerjee08 –
2020-02-09
Version 3.390.10003
Uber does fraudulent practice so many times. Would like to draw two particular occasion where I have been over charged substantially. In my last ride 24 th dec. I was told my charge will be 108 rupees at the time of booking. The trip went smoothly with out any delay in traffic , at the end of the ride I was charged Rs. 164/- without valid reason. The bigger problem was there is no proper customer care support. Only few options are given on online complain raise modalities. No customer care phone number. And no option of mailing apart from from those options. Pathetic corrupt business practices.
The same thing happened in month of September when I was travelling to apollo hospital from Dhaka kalibari. I chose the cash option. Suddenly at end of journey. The bill was exaggerated I could make out from fair details a very high amount has been added as pending payment(?) . I was shocked to my core since there was pending payments earlier. The driver started begging saying “if you don’t pay they are going to take the money from my pocket” considering the poor driver I paid the money. I must say uber is a unethical fraudulent company with corrupt corporate practices. Shame on you. Uninstalling.
Didn’t Support True Citizens
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Suj_Jai_Hind –
2020-02-09
Version 3.390.10003
Uber has suspend Mumbai cab driver because he saved people from riots
SHAME UBER
YOU'RE INHUMAN
No UPI Payment option
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Hitesh Sonawane –
2020-02-09
Version 3.390.10003
No UPI payment option available for Uber iOS app.
Not value for money
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guru GD –
2020-02-08
Version 3.390.10003
Too high fair during odd hours... almost more than double rate. Totally unethical practice .... Transport ministry should take strict action against the company ... Shame on the company☹️☹️☹️
High Fare all the time. Unavailable most of the time now!
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NihalKhan –
2020-02-08
Version 3.390.10003
I’ve been an UBER user for a very long time. I used to love the app and the services initially. But for the last fee months, I am facing a lot of issues and problems while booking a ride.
Most of the time, when I urgently need a cab or an auto, nothing is available!!
And these days, the app shows “high demand and high fares” almost all the time.
I think this needs to be checked and fixed asap! Otherwise I’m definitely not going to use this app anymore!
Where are the common features?
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Adityapall –
2020-02-08
Version 3.390.10003
While i still prefer Uber over any other cab service, i still dont understand the idea behind some or the current meta.
For example, how is ride pass decided for specific users? I travel DAILY through uber, if i am not a valid customer for ride pass, then who else? There is no justification or clarity over ride passes either. This is one major concern for me.
Secondly, i am not sure about the rest but why my application offers only 3 modes of payment- cards/cash/paytm? Why am i not seeing UPI or Gpay as payment method? Everybody is adopting these methods of payment but my uber app is still oldschool with cards/cash/paytm.
Can you address these concerns?
Not able to login
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ncs1111 –
2020-02-08
Version 3.390.10003
The company app does not allow me to sign up or sign in. The help asks to provide compulsory two previous rides history and screens shots. Worst app management.
I uninstalled the app and installed again. The problem of app not allowing to sign in continue.
Perhaps uber doesn’t want more customers.
Just awful
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ayubi@1 –
2020-02-08
Version 3.390.10003
Driver couldn’t reach exact location . Refuses to come to the location. Awful experience i had
High sufficient funds.
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Akks19 –
2020-02-07
Version 3.390.10003
I think you should guys lower the amount of sufficient funds. That would be a great update personally saying. Works good btw. Thanks