Bad experience
–
Vije vichu –
2024-04-21
Version 3.5.2
Not able to add RuPay Credit Card for new UPI id.
Updating
+8
iPhone Screenshots
Description
Canara Bank launches “Canara ai1” Mobile Banking Super App with more than 250 features integrated with the futuristic vision of “One Bank, One App”.
An intuitive app with enhanced User Interface & User Experience, “Canara ai1” Mobile Banking Super App offers a host of customer centric functionalities such as multi-mode funds transfer viz. UPI, RTGS,NEFT & IMPS, Fixed and Recurring Deposit opening,Fastag Recharge, Pay EMI / loans, scheduled payments, Nomination, Integrated Bill Pay, Integrated UPI etc., as additional features.
The app gives unique experience by providing option to customize the dashboard and choose the application theme of user choice (light/dark). App also features SCAN & PAY facility in the pre login screen.
Canara ai1 Features:
1. Fund Transfer using IMPS, UPI, RTGS & NEFT.
2. Invest in Fixed Deposits & build wealth.
3. Start Recurring Deposits & meet your goals.
4. Add Nominee & care for your loved ones.
5. Pay EMIs/Repay Loans.
6. Schedule payments on your own.
7. View Balance in a click & download statement.
8. Compare & Shop.
9. Apply for IPO (ASBA).
10. Insurance & Demat .
11. Public Provident Fund (PPF), Sukanya Samriddhi Yojana, Senior Citizen Saving Scheme.
12. Manage Debit & Credit Cards.
13. Blcok/Unblock Financial Transaction facility.
14. Bharat Bill Payment.
15. Check Credit Score.
16. UPI
17. Scan & Pay facility in Pre & Post Login.
18. Hotel, Bus, Cab & Flight Booking.
19. Register & track Complaints.
20. Block Internet Banking Usage
For feedback and suggestions, email us at hoditmb@canarabank.com https://canarabank.com or call us on 1800 425 0018
Steps to install:
1. Install Canara ai1 mobile app.
2. After successful installation open app by clicking new Canara ai1 icon.
3. Click on next button to continue after selecting the SIM having Registered Mobile Number with the Bank. SMS will be initiated from the selected SIM; Ensure balance is available to send the SMS successfully.
4. After successful Mobile Number validation, an OTP will be sent to your Registered Mobile Number.
5. Enter the OTP received and continue.
6. You will be redirected to create and confirm your 5 digits numeric PASSCODE for login to the application.
7. Accept the Terms & Conditions after successfully creating the PASSCODE.
8. Grant the permissions requested during the registration process to access all aplication features.
9. Before initiating any mobile Banking transactions, you need to create and confirm new 6 digits numeric MPIN for authenticating transactions.
10. Click on ‘SET NOW’ to activate your Mobile Banking facility using active debit card details/activation code (Visit home branch for generating the activation code).
Welcome, you’re all set to explore the new Canara Bank Mobile Banking Super Appp, Canara ai1.
"Together We Can"
What's New in Version 3.5.4
Security upgrade and performance improvements
Seller
Name
CANARA BANK
Information
Developer
Categories
Version
3.5.4
Size
247 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 12.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
All Versions
4.0 (29,186 Ratings)
App Store: Customer Reviews
Service
–
jayeshrpat –
2024-04-20
Version 3.5.2
Excellent app & user friendly
Nice
OTP not getting
–
icicsri –
2024-04-20
Version 3.5.2
I unable to activate mobile banking in my NRE account when ever I was try to activate SMS charge was done but I haven’t get the OTP till now I unable to use the app
Messed up in the name of update
–
Paikoti –
2024-04-19
Version 3.5.2
The latest update messed up the home screen which earlier showed all the SB/FD/loan balances on the home page itself and was easy to navigate to the required product. Now after the update the products are classified into tabs and even in each tab the multiple products held by the account holder are shuffled one after the other. This becomes cumbersome to navigate. Wish the developers bring back the old home screen and also concentrate on performance. The ai1 animation that you see while opening the app looks childish.
Great app🤗
–
robicrickettt –
2024-04-19
Version 3.4.98
Really a great app, Very easy to operate having all the products.
Best in the Industry.
Loved it🤗🥰
Very Good
–
Anil Bhayana –
2024-04-18
Vgud app
Worst app
–
RC cheater –
2024-04-18
Version 3.3.89
Whenever I do 4-5 continuous transactions it says your phone banking is blocked . What nonsense . First improve your security system Canara bank .
Nonsense phone banking app #
Worst Canara app
Worst Canara services
App is not working
–
Such froud app –
2024-04-15
Version 3.4.70
The app is not working. When I tried to update app .. app is not updated from last 48 hours .. I tried to uninstall the app and installed again but app is not even downloading again.. worst experience
issues
–
sow_bs –
2024-04-15
Version 3.4.94
current version i am facing lot of issue , taking more time to fetch details , please give us quality build or dont force us to upgrade thank you.
Very very best
–
Nyccccccccccccccccc –
2024-04-15
Version 3.4.65
I never seen this type app very easy to use
Timely Response
–
Swarn Lata –
2024-04-13
Version 3.0.120
On time support, Good Canara Bank Customer Care Executive.
So bad upi is not working
–
@Sunita@ –
2024-04-12
Version 3.4.60
Upi is not working
Mobile App for Banking
–
W’er Float Y boat –
2024-04-12
Version 3.4.98
Works every time without a glitch and seamless processes. Keep it going
Good
–
Balu SVPR –
2024-04-12
Version 3.3.67
OTP: For every single transaction Additional OTP may be considered
Am not able login to app
–
Anand50 –
2024-04-11
Version 3.4.96
After SIM verification and passcode verification also am not able to login
Excellent
–
devarao –
2024-04-11
Version 3.3.52
Excellent
Online services
–
Mahendran GK –
2024-04-10
Version 3.4.95
Worst Application
Excellent App
–
Mukesh Gupta –
2024-04-10
Version 3.4.10
It’s best app among all psu banks and also comparable to pvt banks.
Make it Easy
–
Krishna@1991 –
2024-04-08
Version 3.4.74
It looks like Paytm where everything is there but completely lengthy . Instead make it like phone pay easy to use all features.
Doesn’t work
–
shikhar dinesh –
2024-04-07
Version 3.4.97
The updated app doesn’t open in iOS 12.5.7 version
Account selection is not working
–
Ratheesh Kanhilery –
2024-04-07
Version 3.4.78
the e passbook and bank account selection in fund transfer is not working after s/w update
Very very poor service
–
Digvijayjishii –
2024-04-07
Version 3.4.91
Firstly Unable to login online. Secondly unable to transfer funds through app. Just pathetic. These call center peoples are just dum. Now we should charge bank for not providing proper services.
App not opening
–
ghkklbfstjb –
2024-04-06
Version 3.1.5
It was working fine for 3 months but.. today I updated the app . Now it’s not opening at all . I tried uninstalling and installing . Click app it closes by itself iPhone 6
Can’t access this app on my phone
–
6005@aj –
2024-04-06
I Anjali Jain and i m the customer of Canara Bank since long but I can’t access this app on my phone today .
Canara ai1 app is not open in my phone
Please fix the bugs so that i can access this app smoothly..
Thank You.
Please Resolve the issue 👇
–
Vishnuhari das –
2024-04-06
Could not type letters in add beneficiary>>other bank>>account number section. Only number keypad is enabled. Please resolve the same as I need to add beneficiary account number with letters.(within canara bank we can type letters).
Better than large bank’s apps
–
OpenApps5353 –
2024-04-06
This a great app by Canara Bank. Its extremely easy to use and activate services. In more ways than one, it is much much better than the apps of larger banks like HDFC and their kind. Im very happy with this app
Super app
–
Srinivas pulimamidi –
2024-04-06
Good working
Account activate issue
–
Sha03466 –
2024-04-06
Not able to activate the account after last update kindly fix it
Nice app
–
Rejith vijo –
2024-04-06
As compared to other private bank app canara a1 app comprise many options and yourself do all your needs in simple step. I really loved this app. Canara bank go head with same tempo.
Viewing transactions difficult
–
Krishnadoss –
2024-04-06
To view the transactions, e-Passbook option is used. I get the error, unable to fetch the details . Please attend it. Also, to view the transactions, please provide a simple option in the Home Screen.
Super excited working
–
MSP Mahfooz Steel Point –
2024-04-05
Essay work
App not working
–
CJI. –
2024-04-04
After last update the app is not working properly kindly fix the issue.
I am unable to operate SSY A/c
–
Danny 119 –
2024-04-03
Since i have updated the latest version 3.4.96 of this application i am unable to operate my girl child Sukanya Samridhi Account.
When i click on the option on sukanya samriddhi yojana then a pop up messege come that “ Your request is under process,Please check later.”
Befor updation of the app (till 2 days ago)
It was run very well, SSY account open in one click..
Please suggest me what can i do..??
Worst banking system
–
Rakesh G L –
2024-04-03
Worst banking system everytime they debit the charges and upi also wont work properly
Batch in progress while loan repayment trying
–
GBalodi –
2024-04-02
Error in transaction
App Problem
–
Sorabh Chagti –
2024-04-02
Please check App not opening.
E-passbook
–
Canarauser –
2024-04-02
Can’t open e passbook section
Can’t open my ppf account
–
sm1809 –
2024-04-02
Can’t access my ppf account from the app
Very bad app!
–
shehnz –
2024-04-02
It doesnt even work properly most of the time..please fix the bug
New update 2-4-24
–
ramportna –
2024-04-02
Full bugs , EVEN failed IMPS , and log in issues - worst application development ever
Service unavailable
–
Rohan3993 –
2024-04-02
At times Acct balance & e pass sheet not functioning
Review
–
Jino Mon –
2024-04-02
Need improvement and not customer friendly
Bad user face
–
Lawrainstagram –
2024-04-02
Worst banking app ever.
The most useless bank there ever is
–
Megha Verma –
2024-04-02
Only use their services if you want to make your life extremely difficult
Poor App
–
R. C. Natarajan –
2024-04-01
Horrible App. It fails to show the balance; it fails to transfer funds.
Unable to check balance
–
Sakiluca –
2024-04-01
App works. But at times it does not give information.
Review
–
Bolar A –
2024-03-31
Quick service. Kind staff. Very helpful staff. Best wishes.
Never ever open an account in this bank
–
Akash_Negi –
2024-03-30
Worst worst worst bank. They wont even let ur limit get exceeded they just decide for themselves i guess. Fail ur transfers. I guess proving their rusted iron metal for financial year. I hope this bank gets slammed down by RBI
Good Reliable app
–
yorker yoe –
2024-03-29
Very happy that a Govt Bank is doing well & MAINTAINING the mobile app SO WELL CONSISTENTLY ! Keep it up.
Super app
–
Chandu201 –
2024-03-29
Super app with more than 250 features
Didn’t expect it would this good! 😊
–
SantoshPS –
2024-03-15
App is really good, much better than expectations for a nationalised bank. Very friendly to use and sign in was a breeze, fully digital and didn’t need anything other than OTP and Aadhar number. Thank you Canara bank for understanding well customer needs!
More trouble than usual
–
Apzar –
2024-02-14
I was using this app quite smoothly till 2023. I am facing more trouble every passing day with the banking app. The security password lock sometimes does not work and indicates password error even after giving the right one. After this the message appears on the screen that please login later….. after sim time. If I had to login after some time then why would I use it before time. This app is being next to useless now. With so many other options in the market, I’d rather shift my interest than investing here now
Excellent
–
Venkat Nayak –
2024-02-04
I would like to express my extreme happiness to the team. Since the app has every kind information which i want it may regarding Deposit or loans statement. I also use y_o app of other bank where i cannot get the loan details like for what amount the loan is and when it was availed etc.. excellent team keep going.
User friendly
–
R!T!k@ –
2024-02-02
Extremely user friendly. Supported at iOS. Need not to worry about any kind of financial transaction. Everything is taken care by ai1 app. At power with other private banks app. Even more user friendly experience. Need not to visit the branch at all. Everything can be managed over phone.
Remove vibration when entering pin
–
satya2702 –
2024-01-30
Hi
It’s very irritating when it vibrates when you are entering pin kindly give a setting to disable it I never saw this feature in any banking app
Also register compliant when system selected category options are not shown but validation check being performed I think app is getting released without even basic check
The worst banking service
–
Priya I –
2024-01-22
The app performance is great. And it’s really easy to use but the issue is with Canara banking system. The worst the thing is about their cunning idea of looting people money just by hiding the card type. It’s not only with me, I checked many people who took Canara bank account, all got platinum cards, who applied for normal debit cards. If you apply for normal debit card, without our knowledge, they send us the platinum cards and the yearly charges will be 590 rs, this way they loot from many people and they get much profit. Uneducated people who are not aware of these card types thinks that may be it’s because of minimum account balance charges. Don’t play with normal people money, tell them clearly when they open account with you, that you will be getting platinum card and yearly charges will be there. If they agree then np.
Best banking solution app
–
Gajanand Ply –
2023-10-24
The app's intuitive design and regular updates enhance its overall user experience. With its commitment to evolving alongside the ever-changing financial landscape, FinTechBank remains a top choice for those seeking a reliable, secure, and feature-rich banking app that simplifies their financial management and offers peace of mind in an increasingly digital world.
Non user friendly app
–
User-can –
2023-09-15
I have used other bank applications too. But this one is very non user friendly. Every time I open the app it says unable to connect and just shuts down. Nothing else. Then I have to uninstall and reinstall and login and all that process just to do a basic job like transfer or check balance. It’s really really pathetic and does not help at all. I find it easier to go physically to the branch and have my work done than using the ‘digital’ pathetic application.
Pathetic App - Won’t make feather of difference by not having this mediocre App
–
PratapVV –
2023-08-11
I tried to install the app at least five times but each time it only frustrated me as each time is leading to upi and then saying mobile number linked to multiple accounts. Never faced such issues with SBI, HDFC, CITI. Here whoever designed this is crazy there is neither great security nor ease of installation and usage. Don’t recommend use desktop online than this crap of a sick App. Canara bank is known for over action and circuitous procedures everywhere, better learn from SBI.
Nice and secure app
–
bkvishal –
2023-08-02
One thing I really like about this app is there in every process it required authentication using M pin which is really a secure way. Even some people feels this annoying but it worth. Adding also one request from developers to increase response time. Also make animations and feel smoother sometime It feels shattering specially logo screen . Also do please include new or upgraded UI in upcoming updates.
Pre-approved credit card section not working.
–
Navins28 –
2023-07-25
App with so much features but of no use. I can’t apply for the Pre-approved credit card, every time it says Invalid captcha. Being a Canarites, a staff it’s sad to review like this but can’t resist. Since the inception of PRE-APPROVED CREDIT CARD I am not being able to apply for the one using the app. Waste..
I’m facing always fund imps transactions issue
–
MarathLli –
2023-07-24
Sir / madam
I’m transferring amounts through imps always being amount wil be deducted but never reaches for receiver account. It will not return immediately nor created … Alws technical issues amount wil be returned after 2days … tol free number reply wil be like we are not responsible due to technical issue happening like this and amounts wil be resolved by 2 days … this is serious issue … please resolve, this huge amount makes people problems get in problems. And borthering to continue with Canara bank as a customer. Make it resolved asap . To continue with Canara as we are very attached to Canara ..
App frequently getting deregistered from the device on its own
–
Abhishek72734 –
2023-07-23
I have two iPhone handsets, one iPhone11 & another iPhone14. The IPhone 11 was earlier linked to my Apple ID, but now after resetting the phone it is with mother Apple ID of my family member. Both are using Canara aI1 app. The problem is once we are updating the app on one set, the app on other set stops working and error message comes “Your mobile number is not registered with device, please clear the cache and re-register yourself”. Don’t know whom to contact and who will provide solution for this.
Downgraded experience
–
SurenReddyY –
2023-07-02
1. Please bring back copy paste feature for adding beneficiary. Having to enter details manually is a slow process and prone to errors. Almost all other bank apps allow copy pasting. 2. Unable to type after Decimal point. Please fix this. 3. Transaction successful animation shown twice. Forced to wait a few seconds before being able to take a screenshot. Pls fix this. 4. WiFi warning every single time we login is annoying. Pls remove it.
Vulnerable app due to bad updates
–
SatMus –
2023-06-18
This guys are releasing app for mobile banking different names more often which makes the Canara bank app to be non trustable. Moreover it is getting confused and makes think harder for users to reset/set pin every time they release the app is makes more vulnerable to attack. Also having several of apps for almost same reason in App Store is not a good idea. This guys needs a better PMO team to streamline this release process. Also they have to avoid releasing different apps everytime rather than a simple update. Foot note : Canara bank app is vulnerable to attack
App not working after recent update
Powerful App with loaded features
–
Asmil04 –
2023-04-26
App is loaded with all billers & all banking needed features.
Just app sometimes get freezes when we open it for scan or other purposes, it happens rarely but still a flaw which should be look after by Canara technical team , rest app is pretty neat & easy to use.
Unable to use app in mobile data
–
shbdjdnb –
2023-03-05
Earlier I was able to use app everywhere in shops without any problems After new update I am unable to even open the app It won’t even take me to login screen in mobile data While using Wi-Fi I am able to login the app Unable to login using mobile data Sad to say being employee of bank unable to use the app
After a month with new update it started working again
Mobile number
–
prameshah –
2023-03-04
I’m using this mobile application on my iPhone since 2 years through my registered mobile number. However since last few days, I’m not able to login and the app pop up says that my mobile number needs to register with CBS. I don’t know how such thing happened.
After above review I was guided to visit CBS and within moments, I issue got resolved
This bank is a thief
–
Indian&IobRTheBest –
2023-01-23
Always keep more minimum balance than required, for ex if the minimum balance is 2000 , then keep 2100 or more, the bank will deduct 18rs for sms charges without our permission and also doesn’t send us sms and deducts 30 rs monthly, does everything without even sending sms(then what’s the point of deducting 18rs for sms charges when I get no sms about anything)
So it’s better not to use this bank.
Indian bank and IOB bank are the best and they don’t steal our money like this beggar Canara bank. Curse this bank for stealing the hard earn money of innocent people every single sec.
Often updates crash t app !!
–
jaddhooo –
2022-12-11
Most often ios based updates are full of bugs leading to app malfunction !!
Need complete testing before releasing t same to t market !
Such bugs affects t customers during their important needs and customer avoids using Canara ai1 !!
Mobile number which is already registered showing not registered in the app .
–
rohidaugust –
2022-12-10
I m struggling wid the app seriously. I have deleted this app three times and reinstalled it and three times I have reregistered this app on my fone. I Even emailed to the support team the screenshot of the err m getting while login in but no reply from your end. I did three transactions and when I logged out and tried to login again my mobile number is not registered as per the app. I hav given an application in the bank for the registration of my number which is already registered. Someone somwer in canara bank is not doin their job properly due to which I am suffering.I work overseas and I hv done everything from my end to keep my number active. Kindly look into this matter and do the needful.
Thank you.
Excellent and Effective one by Canara Bank
–
BORELLI BHASKAR –
2022-11-09
Excellent work done by team of Canara Bank and their hardwork giving sweet fruits to their customers.
Suggestion: Please update Credit Card bill payments as soon as possible because if credit card bill paid showing as unpaid until next bill generation so please fix it. Thank you
Accessibility
–
ni. m –
2022-10-31
I have been using this application since couple of years and it was user-friendly earlier, although the new update has made it really inaccessible for users like me who is visually impaired. I cannot even log in in the application independently. Even the options and features within this new update or difficult to navigate. The developers of this application should really pay attention to such issues whenever they come up with new updates and amendments in such applications that are used by millions of users.
Not able to login in app
–
world guesser –
2022-09-24
Hi there,
I’m not able to open my account details in Canara ai1 app. After entering the passcode or fingerprint unlock, it remains same on the login screen only. It is not logging me in even after providing the correct passcode. My account is not opening in the app. Please check there is a bug. After uninstall / install, I received a notification you are logged in successfully but after that also, no other screen visible. And then I’m getting only passcode screen at every try.
Thanks
Mobile app ai1 is not working
–
drf@ –
2022-09-20
I am unable to use ai1 app in my iPhone 13 pro max, I was using it for my current account and OD account till 18th of September.
After login it continues in login page only, it will not move to home page and display message as “ logged in successfully “ but it will not go to Home page and cannot see next page.
Fast
–
ajithjoseph2901 –
2022-08-31
Canara Bank app used to be slow. But now it is really fast. Now I use both banking and UPI with Canara Bank app. I used to use different UPIs earlier. Google Pay, PhonePe, Paytm, MobiKwik. Now I have moved to Canara Bank BHIM UPI. It is fast and I dont have much privacy concerns with them as the other UPIs. Also some private UPIs constantly ask for KYC details and no choice to disable this behavior. I don’t have any such issues with Canara Bank app UPI. So far very much satisfied with the app.
Update on Aug 31, 2022
************************
I used the recharging option in the app to recharge my BSNL mobile connection (pre paid). I tried many plans and other than losing my money, none of the plans worked. I went to a local BSNL exchange to verify if the plan recharging went through, but they said no and told me to wait few days to see if the money gets refunded back to my Bank account. Now its been 14 days since i did the recharge and I am stuck with the money lost to Canara app for BSNL recharge.
I know that Canara app is a Banking app so changing my 5 star review to 1 star may not be 100% apt because this is a mobile recharging issue. But if something does not work, please don’t implement it in the app. Maybe recharging works with other operators. But it didn't work for BSNL. And please refund the money if the transaction could not be completed.
Works Good
–
Shobhit-Bhandari –
2022-08-13
I usually use this app for transferring money and creating deposits, all of which seems smooth. My only suggestion would be that the home page uses more subtle icon rather than the colourful icon it is currently using. Those icons are not easy to understand and are distracting as well. Except that all seems good.
Why roll out half baked app when none of the functions are working? Simply pathetic.
–
Mamashenoy –
2022-07-30
In the name of upgrade, this is a serious downgrade. None of the basic functions which used to work in the previous app are working now. Even getting a view of loan account, transferring loan amount is not working. Linked accounts are gone, beneficiaries are no longer visible…wonder what sort of control mechanism the bank follows for rolling out such critical updates going to such a large customers base. Really an awful experience.
Overheating when connected via wifi
–
@047 –
2022-07-15
It’s disappointing even the new version of the app just like the previous one overheats my iPhone 12 when connected through my home wifi but doesn’t overheats when using app via mobile data.
Currently the phone is running iOS 15.5 and the issue has been even in previous iOS versions as well.
Brainless ideas in the name of security!
–
ಪ್ರಶಾಂತ್ –
2022-07-10
1. Registration is cumbersome. SMS won’t deliver at lightening speeds that the app expects. We end up sending multiple sms.
2. It is a stupid idea to link the app to the phone SIM card in these times where people keep more than one phone for use. No other bank does this. Not for security, this is only for customer inconvenience.
3. It is a stupid idea not to allow to complete registration for wifi internet users. The app does not allowed use even on home wifi networks!
4. When opened, the app spontaneously closes. Please fix this issue first.
Added beneficiaries Got removed
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KkPathak –
2022-07-08
I am unable to use beta version in my Apple XR. Kindly help..
Added beneficiaries got removed automatically.. why and how?!! With the resetting of the mobile software, all installed application got erased from the mobile along with Candi. All the added beneficiaries also got removed along with the removal of the Candi application while resetting the mobile software which is really disheartening and enforced to do extra work by adding same beneficiaries again and again which was previously added, whereas rest of the applications come with all previous records once got registered. Kindly rectify it to make the Candi App more user friendly.
Worst app. Synd mobile was much better
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Abhishek207 –
2022-06-26
I am an iPhone user and whenever I try to Launch the app it doesn't, even after allowing all the permissions to the app. As soon as I launches the app and go for verification of mobile number, it returns to the home screen of mobile automatically and no any kind of message neither sends nor received by me either for confirmation of registration or about the error of not registering the device. Very dissappointed with the version of app. Unable to use the app for last 3 months or more.
App not working.
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Richamehta –
2022-04-30
When I downloaded it first, the app was working all fine. Everything thing was easy to understand and quick. Lately the app keeps crashing every now and then. There are certain banks which don’t appear in the list and there are times I insert the account number but the number of characters supported by the app is less. So basically I’m not able to use the very basic feature of transferring money also. Please fix this problem.
Badly designed app
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rps1936 –
2022-03-23
Dear sir, I have been syndicate bank account holder 1982 onwards. Meerut branch services were part excellence and were quoted as an example to all other banks. Unfortunately now online services since merger have become worse.
users have given more than adequate response on unfriendliness of candy app.
Request to redesign the app to make it more user friendly.
Good features of other banks can easily by adopted.
It seems management intentionally wanting to dissuade customers to close their accounts and switch to other bank accounts. I am thinking of switching to other bank for my entire family.
I trusted once upon a time but now all staffs of this bank just lazy and ignorant stupids.
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sathyavedha –
2022-02-03
I paid my credit bill funded my account with sufficient funds for EMIs, but they swept off my entire balance for the credit card bill without updating my payment details for two days, so my 3 cheques bounced, who the bloody hell pays off the bouncing charges and damage of my cibil and credit score, hate you bloody stupids.
I have given written complaint in Hirebidanur Branch of Gowribidanur town, to change my mobile number that bloody staff never changed it even after many phone calls and written applications, what nonsense this bank staff are doing, shame on you for your irreparable damages that you idiots cause to customers.
Absolutely useless ‘scan and pay’ option.
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aneov –
2021-12-23
Two times I have paid via ‘scan QR and pay’ option in the app at POS terminal at domino’s and mcD and after money was deducted, they showed me response timed out. Bank closed my complaint in one day without any solutions. Money hasn’t come back yet. My issue is whether app sends payment data properly to the POS terminal? Coz at customer side app gives message ‘payment successful’ but at POS showing BHIM QR side, payment gets timed out.
Convenient and easy to use.
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Daredevil286 –
2021-11-07
The app is really easy and convenient to use when compared to the other bank apps that use.
As there’s always room for improvement, they could look into adding options like shopping, travel, investment etc.
It doesn’t add my card details
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abhi1789 –
2021-08-01
Hi, I have installed the app and been facings problems. Initially, I wasn’t able to login and now after I managed to login, I cannot add my card details. I have used syndicate bank app earlier, and it was all good, now you guys have disabled the Syndicate bank app, and forced us to install this Candi Canara, and syndicate bank customers are facing many issues. Please update the database, so that, we can input our card details and make the transactions. The app will be of no use, when I cannot make transactions, I hope you got my point. Thank you and looking forward to use the app
Any update on this, please. It still shows the same error when I try to enter my syndicate bank card details. The error “ Invalid account Status “.
Please some one help.
Very bad and Not useful always
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Babul Singh –
2021-06-15
I have install this app a lot of time for personal banking but it’s alwys slow, contact a lot of time in branch it’s showing your account is mapped with multiple cell numbers bt I don’t have any account.
Branch executive told whey it happen we fails to understand we will
Raise the issue need to close but they tried a lot of time but it’s can’t
Also this banking app is not showing your rd investment and not showing your beneficiary details which u added in net banking
Mobile Banking Not Working
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Amay sarath –
2021-06-07
Dear Developer,
It seems that my mobile banking has been blocked since the last third date. With this, I sent an e-mail to customer care. But the response from them was not satisfactory. The application has been used on the same mobile for the last 6 months. I have to face some issues like this with every update. Please suggest a way to do this.
Regards,
SARATHKUMAR
User friendly & quick at service
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Nivedita ID –
2021-06-02
iPhone User - Surprised to see a PSU concentrating so much Security Features of Mobile Banking app.
1. App automatically for deactivated after switching of SIM cards & one have to re-register & setup app again. That’s a very good security feature.
2. Very user friendly app & designed to understand by Leyman.
3. Quick addition of beneficiary & hassle free funds transfer
4. Can activate/deactivate/hotlist & set limit for my card very smoothly. Didn’t find any glitch here as other users have complained.
5. Easy access to Internet Banking too. Can create online Fixed Deposits & Recurring Deposits & close without worrying for banking hours. Loved this feature.
6. UPI is also integrated in same app. Wow.
7. I can pay my various bills through same app. That’s very useful.
& so many other features.
Thanks to Canara Bank for this very useful app. Kindly keep adding features.
Yes, I faced some issues while registering & for OTP but it seems the issue is with my Network Service Provider may be due to network congestion cause of bulk SMS flooding. So, I opted for OTP on call & completed registration.
Worst bank
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anii09 –
2021-05-09
Worst app made by you people. You people are still far behind from latest technology platforms. It’s such a pathetic app having millions of unknown errors , customers are struggling to register to such a terrible app. It’s better to merge this bank too to some other bank. You people are hindrance to the digital India. You have made debit card compulsory for the mobile banking ,why? It’s another way of harassing the public. May this bank merge to some other better bank in future.
Worst experience ever!!
Unable to access or make credit card payment
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vetus1988 –
2021-05-05
This is the worst apps of all the banking apps that I have used .... Cannot access debit card info it loads and crashes and take me to the login page... I have a credit card cannot access credit card info most of the times ... payment option in credit card do not work ... not sure what good is this app for ... and the size of app is is 227mb.... not sure if the developers are competent to maintain this app... I will be closing my credit card because of this issue ... as I am not able to make a payment using this stupid ap..
Stupid app for a good bank
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Malayil.vj –
2021-04-17
I don’t know who built this stupid app. There are two options under “Block” section for credit cards which have “Block Temporarily” and “Block Permanently”. Both are set to ‘on’ by default. If you turn it ‘off’, it will block your card. It should be the other way around. Is this some kind of joke or someone doesn’t know English? Also very annoying that when you are making a transaction or checking some details, app just logs itself out repeatedly. Such a terrible experience.
Even one star is not worth
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pree_10 –
2021-04-04
The app is simply crashing each time i try to open it. Very very inconvenient. I haven’t been able to keep track of my finances as this issue was persisting.
Even the overall app experience is very bad. Website needs to be improved.
Update: i really don’t understand whats their problem to maintain the app. It doesn’t even open now. As this is im salary account im bearing up, else i wouldve deactivated and left it. Seriously terrifying experience. To anyone using this bank. Do not use it. Pls go for other user friendly banks.
Worst ever mobile banking I used
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Safeerpi –
2021-03-17
If you don’t want your customer to do nothing with this app, just delete. I have a NRI account. I am fed up with useless app. Every time if I want to login, I have to reset the password. And for resetting the password, I have to fill up the details several times even though the data are correct. If I login, I cannot add a beneficiary, I cannot transfer, I cannot make a loan payment, I cannot recharge, etc. Then what’s the use of this app. It’s shameless you are continuing with such a ridiculous app in these times. I used another bank’s net-banking, it was 1000 times better than this. I will definitely move to some other banks, since you are still insisting people come to the bank directly and stand in the queues.
Ridiculous..................
Worst Mobile Banking Ever.
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Fedoracore2@ –
2021-02-08
This is the worst mobile banking application ever. Nothing is working. I’m not able to access the account. Every I login , it keeps asking for the password and suddenly logs off. It keeps asking to register the mobile number whereas the number is already linked. Fed up with Canara Bank. I think it’s better to close my account with you and make an account with other bank. You must be ashamed to call yourself a nationalized bank. I will also recommend new account seekers not to open any account with camas bank. You must be closing your shutters if you are not able to keep up with the market demands.
Crashes at the start
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the_emee –
2021-01-10
I used this app for about 5 days and it worked fine at the beginning, though at times it used to crash or gets stuck but after reopening, it worked fine.
But from last 4 days I’m not even able to open the app forget the rest services. This app crashes right at the beginning and takes me to my phone’s home page.
This is my advice to the developers kindly fix the bug and other issues which is causing the crash and other problems ASAP so that one can use the digitalisation of banking in today’s digital world!
Regards!