Could be less heavier
–
amthebest@86 –
2024-04-20
Your app is way heavier than expected
Updating
-3
-9
iPhone Screenshots
iPad Screenshots
Description
Mygate, is the world's premier community living app, crafted to serve every facet of community life. We enable users to transform their' living experience with a focus on safety, security, convenience, control and inclusivity.
Having made its mark in over 30+ cities across India, mygate has reached more than 4M+ households in India and continues to expand into new geographies.
Our mission is simple yet profound: to empower users by granting them greater control over their space and time through our innovative technology & products, of which some are: mygate application for gated societies, mygate for offices/business, mygate smart devices like the mygate Lock etc.
Welcome to a safer, smarter, and more connected living environment with mygate.
To get mygate in your society, please reach out to us at contact@Mygate.in
Benefits of the mygate app for a society resident:
Enhanced Security
Only allow expected visitors to come to your home by approving every visitor in 1-click through our approval notification.
Pre-approve future visitors in advance and have zero disruptions to your chores
Raise a security alert to communicate with guards and society management on any emergencies.
Improved Convenience
Hire and manage domestic helps (maid, cook, driver, car cleaner etc) with our exhaustive daily help directory which lists all daily helps working in your neighborhood along with their ratings & reviews.
Add your daily help to your household and get notified once your daily help checks-into the society
Check your daily help’s attendance and manage their monthly payments all within mygate.
Make all your home and society payments through mygate and never worry about forgetting bills
Book expert home services at your doorstep from mygate services.
Time to end App hopping!
Better Connect
Receive society notices and polls on your home feed and always be on top of important communications from your society
Discuss and share your thoughts with other society residents on various topics and events
Find like-minded individuals (fitness enthusiasts or pet parents) & connect with them through our resident directory
Data privacy & protection
Mygate ensures safety as a top priority, with robust data security measures firmly in place. Our system empowers users with full control over their personal data. Compliant with GDPR guidelines and ISO 27001:2022, mygate guarantees transparency and legal adherence in all information handling processes. With purpose-driven data collection, clearly defined objectives, and meticulous maintenance, your information is only retained for as long as needed to serve its intended purpose.
Below are a set of permissions we obtain which are completely optional and are being transparently mentioned at the time of consent at various points in the product.
Contacts (optional): To invite friends and relatives to your home
Camera & Gallery(optional): If you wish to add images to posts while communicating
Storage (optional): To save the picture you set as your profile
Location(Optional): We need your location information to enable Bluetooth(BLE) based Smart Access for faster entry
Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
What's New in Version 7.0.0
Introducing the New Mygate App: Transforming Your Living Experience
We're thrilled to unveil the all-new mygate app. With a mission to provide you greater control over your space and time through innovative technology and products, the new app is a reflection of the same commitment, making your life easier and safer with a focus on security, convenience, control, and inclusivity.
What's New:
Improved Functionality: Enjoy new features (like Private invite) and an enhanced social feed experience with better visibility of comments
Fresh Design: Experience our new brand colors, fonts, backgrounds, and other UI elements that make navigating the app a breeze
Revamped Visuals: Discover our new app icon, logo, and splash screens that capture the essence of our vision and values.
Join the Conversation:
Embark on a quest to unravel the mysteries of our transformation. Share your theories, speculations, and insights on twitter/linkedin as we delve deeper into the essence of mygate's new identity. Use #new_mygate to share your thoughts.
Information
Developer
Categories
Version
7.0.0
Size
257.6 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 13.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4
Languages
English
App Store: Customer Ratings
All Versions
4.7 (78,836 Ratings)
App Store: Customer Reviews
Great App Training needed
–
NiranjanADeo –
2024-04-19
Version 6.18.0
Most importantly training of the Security personnel is needed to ensure usage of the App effectively. Pre approval is not used.
Love the new homescreen
–
himaniy03_vayu –
2024-04-19
Version 7.0.0
The new community forum is great.
Great app.
–
Anil Mishra –
2024-04-19
Great app.
Good
–
Raj131196 –
2024-04-19
Good
Great App
–
RB201290 –
2024-04-19
Love the app. Continue improving. One input is to have this app interact with Ola and Uber so the cab permissions are shared to the drivers via their app.
Ananya Desai
–
ADVDESAI –
2024-04-19
Not easily located from my mobile Home Screen. Earlier logo is catchy. Did not like new symbol
Good App but new logo is equally bad
–
RakeshNayak007 –
2024-04-19
Very good app for housing society.
Karan
–
Karan_010 –
2024-04-19
Good
Easy to use and keep track of things
–
Yogesh Sapre –
2024-04-19
Easy to use and keep track of things
Good App
–
Prashant Manral –
2024-04-19
Very good app and easy to use
Good
–
dipannita chatterjee –
2024-04-19
Sometime it doesn’t ring and delivery or guest keeps on waiting
Useful app
–
Sushmita Kathak –
2024-04-19
A useful app and a great security enhancer. Sometimes delays in messages which needs to be addressed even if due to internal network connection or manual factors
Awesome
–
lensEye –
2024-04-18
It’s super useful and super convenient. And yes, bug free.
Good
–
Gear169 –
2024-04-18
Nice
Top 🔝 notch app
–
Dr_Gopi –
2024-04-18
Convenient and easy to operate
Very convenient
–
rao akella –
2024-04-18
Happy we are using it
Swiggy
–
HarminderBedi –
2024-04-18
Delivery
Review
–
Sudha Bhatia –
2024-04-18
Good
‘Superb’
–
nnnandakishore –
2024-04-18
Well integrated with all features required for a community
Good experience
–
K G Gupta –
2024-04-17
Good
not user friendly
–
MR ALLOO GOBI –
2024-04-17
This app is not user friendly at all It confuses the users and tough to retrieve the older messages Neither pleasing to eyes
great app
–
PrakashDodani –
2024-04-17
this is one of the most useful apps i have come across till date
Very nice app for society management.
–
Balkrishna S Shirke –
2024-04-17
I am using this MyGate app since 3-4 years.
Need some more facilities like reports creating belonging to any particular visitor.
No society can work without this App.
Easy to use
–
DrDinesharma –
2024-04-17
Very helpful
Extremely happy with this app
–
vedapriya –
2024-04-16
So nice
Always know who has been to my house
–
R3db1rd! –
2024-04-16
Its gives a secure feeling,
I am notified about whoever visits. Only thing is the security guard should make entries properly.
Mygate
–
Grace pune –
2024-04-16
Amazing app
Good App
–
P Seshadri –
2024-04-16
Good App
No.1 Community App
–
Pulkit9 –
2024-04-15
There used to be times when gated community residents wished for an app to cater all their requirements - security, payments, complaints, communication..
Then came MyGate and did everything that and more making it so much easier.
Today if you are living in a society, you can live without momos but not without MyGate app
New UI Leaves Users Asking For More
–
Expert.Sunny –
2024-04-15
The new UI is a breath of fresh air and is welcome. However there are a lot of things which as a user wanted to improve but haven’t.
There is no cohesiveness among the different parts of the app. Pull down to refresh works on some tabs, but not on others. Tap on the top to scroll to the top of the page works on some tab but not on others.The bottom tab bar disappears when in the certain parts of the app with no way to go Home. The placement and design of UI elements feels different on different tabs. Buy/Sell definitely requires a fresh coat of paint, especially the chat section, which is basic at best.
good
–
Deep7272 –
2024-04-15
nice app.. easy to use
Dattatreya V Pant
–
DATTU –
2024-04-15
Efficient service
Good
–
Jayesh6399 –
2024-04-14
Good
Great Experience
–
Pintsbang –
2024-04-14
Has been using MyGate for the last 8 Years and it has been a Great Experience
Great app
–
Khushbu265 –
2024-04-14
Love the experience
Super fast, very convenient
–
Piyushxgupta –
2024-04-14
Super fast, very convenient
Very nice app,I really like it
–
Priyanka DP –
2024-04-14
Nice app
Good one
–
singhsau –
2024-04-14
Well managed
Awesome app
–
Choudhuryi –
2024-04-13
Thank you for making such a useful app
MyGate premium iwatch approval feature
–
Reddy777 –
2024-04-13
Sometime works and sometimes does not work. I am going downgrade and use just normal myGate and enjoy ads.
Good Experience
–
Aravind Ramaraju –
2024-04-13
Pretty useful and intuitive App.
Awesome
–
Kochublr –
2024-04-13
Everything at one place, great app.
Good
–
Rajeevmrai –
2024-04-13
Good application for Security and approvals
Efficient and User friendly
–
mahsmi –
2024-04-13
A very user friendly and efficient app for managing my apartment needs. Wish I could customise it for Ads
Good app
–
sumeet23 –
2024-04-13
Pretty useful app for community living
Pre-approve feature doesn’t work for zomato
–
Minvem –
2024-04-12
To avoid unnecessary notification, i generally pre-approve zomato entry.. but i will still get the notification to pre-approve zomato entry after some time.
Delivery
–
Pra_ts –
2024-04-12
Quick delivery. Good products.
This app is a blessing
–
psaini27 –
2024-04-12
Love this app. Made living in a flat secure and comfortable
GigaWatt Solar Pvt Ltd
–
Rajesh Parakala –
2024-04-12
It’s a very good app. Appreciate its ease of use, user-friendly interface, and security features that I found particularly useful.
MyGate look and feel
–
Panachean –
2024-03-07
Over all the app is easy to navigate once you get used to it. I have following suggestions :
1. The advertisements should be made optional.
2. User should be given the option for choosing an area to be covered for adverts and services.
3. User should have flexibility to choose what to put on the front page and what to keep as secondary services/options… like widgets in a smart phone.
Annoying notifications
–
bladerunneralligator –
2024-02-20
Showing ads in the app is one thing but sending ad notifications like every day is deliberately annoying and intrusive. I have raised a complaint but have received no response. I am not interested in your stupid ads. This isn’t good app design. I understand ad revenue supports your app and I am fine with ads within the app but bombarding users with ad notifications is going to put people off and you gain nothing of value. Stop it.
MyGate Review
–
Vishnu_vj –
2024-02-20
The app is very convenient to use. Not sure whether the security personnel have the same ease of use.
Security at gate tweek the system by showing entry to a particular flat even if the visitor intends to visit some other flat.
Even after pre approving a guest the visiting guest is stopped at the gate and made to sign entry register. Not a shortcoming of the app but a result of poor training of the security personnel.
Once a delivery person or a guest is pre approved by the resident, there should not be a call for approval. This happens often and brought to the notice of service provider but the same has not been addressed.
Gate Pass is seldom used as a result one has to call security to inform.
Overall it’s a very good app with lots of features.
The best APP for gated communities
–
Job.joseph –
2024-02-12
Have been using MyGate for 4 yrs now. It clearly stands out as one of the best available integrated App for a gated community. Right from security checks, to vehicle inventory, to getting a maid or any other maintenance related or promotional related aspects are all integrated and also works seamlessly. I have never seen this App experience a down time of showing inaccurate or lag in the updates.
My Gate app services
–
Mallu Devi –
2024-02-02
Iam enjoying all fecilities available in this Aparna Serene Park community Iam living using My gate app . Any minor or major problems or any help or services required at anytime the whole service is available at the tip of your finger tips by using My gate app daily. Iam a senior citizen and I have found it very convenient and easy to operate to get all services and any help needed. Thank you My Gate .
Limitations in MyGate’s Apple Watch Integration: Approval Functionality Unavailable
–
Gaurav_Sirohi –
2023-12-04
The MyGate app provides excellent functionality for managing residential security and community interactions. However, while it offers Apple Watch support for notifications, the inability to approve visitor entries directly from the Apple Watch is a notable limitation. Being able to approve visitor entries via the Apple Watch would significantly enhance the convenience and efficiency of managing community security on-the-go.
A must have for apartments
–
Jitheshpv –
2023-11-05
My gate application Is designed for apartments and helps to manage the day to day needs of the residents. This app will keep your apartment a safer and secure place.
A large number of features are available like 1. 1. Visitor entry- Any entry to the apartment is with pre approval only.
2. Market place- if you want to sell something you can post it in market place.
2. notice board- any important notices can be uploaded.
4. bill payments- Payment of maintenance fee or other charges can be done.
5. local news, advertising and it helps to keep track if visitors and there by ensuring security of the apartment. So far it has been working well without any flaws.
There is a feature to allow automatic vehicle entry using a gate and an RFID reader or Fastag and registered vehicles can enter and exit seamlessly while visitor vehicles will need approval.
Extremely helpful app for residents
–
Round the clock helper –
2023-11-02
I have been using this My Gate only for last two months and find this an extremely helpful app and useful tool for all our needs.
It helps all residents and I must say this app is really a magic tool for all of us, be it the residents or the respective management.
It keeps us connected 24x7 for anything and everything.
Shall appreciate if you incorporate some more tools for medical related issues, eg .... nearest doctors, specialist, availability of medicines. In fact there is endless other issues which could be slowly incorporated in the app.
Nevertheless, you are already doing a great job and your support team is extremely prompt and always available to help us.
I salute you once again for Mygate app and your team.
Thanks n Regards
T Chatterji
Brigade Gardenia
A1210
Apple Watch support
–
Shashank Iyengar –
2023-09-30
We’ve been using the app from 2016 and it has constantly evolved with features added. Are there any plans to release Apple Watch version of the app? It becomes easier for someone like me who keeps phone at home while walking/jogging and wearing the LTE version it only makes it easier to approve /reject the delivery notifications on the watch. Pls do release. Thanks
Problem with new Pets addition
–
Againitesh –
2023-09-09
The new Pets corner is fantastic addition to MyGate, we will be able to track the record and get to meet other furry friends in the society.
However, we noticed that we tried uploading our pet’s photo from iPhone Shared Album rather than iPhone Photo Gallery - and the App hanged!
Our added pet is not showing anymore. Just the name, nothing else - Can’t access, can’t delete either.
It would be good to provide manage button for pets so that we can delete their profile as and when needed.
Very poor support
–
Sonicc_th –
2023-09-05
The app support is very poor. The support team is not at all bothered about the experience. I had raised an issue and all the app support team replied back was “our app doesn’t support this” and what was the feature that they do not support…. Special characters like “ ‘ , etc. I mean what year are you guys living in… :). I remember a few years back I raised an issue related to payment and the team back then was courteous and prompt in understanding the issue being raised and they rectified it soon, however now a trivial thing (which is table stakes in today’s world) is too much for these guys!!! Way to go…
Convenience at its best!
–
Hetal MP –
2023-06-25
Brilliantly designed, this app is one of the best things that had happened to our apartment. Convenience of approving everything / everyone that enters the apartment premises, at my finger tips! Love it!! Circulating Information has become easier with the use of MyGate and it also brings the much wanted safety too in todays unsafe world. Thank you team MyGate.
In order to cross sale enabling a lot of sub par services
–
Prateek1685 –
2023-06-13
I have been a long term user of my gate app and it is really well designed app that does its core functionality very well. Recently in order to cross sell they have enabled a lot services through third party vendors which are sub par. On top of it the ratings for these providers are top notch which make you believe they are good at the same time these vendors have pathetic ratings on other social platforms. One such vendor is eleplace. As I trusted my gate went ahead with eleplace for a intracity move and got a pathetic experience. I tried to share it on my gate so that others don't make the same mistake and to my surprise my gate don't even allow us to leave a review. I have even contacted support to enquire the same but no response on it. In all makes me believe these reviews are not original and manipulated to cross sale, which is highly unethical.
Good but can improve a lot
–
Anuradhag –
2023-06-04
The app has good features but they lack a thoughtful deign.
So if i use a service and wish to add and recommend it to others i have to get into multiple sections and do so.
Similalry they added a debit card option for
Similarly after many follows up it added an option where i could so items charges thru debit card without transaction fee , however they do not have an option to save the card or even an autofill so every month i have enter card details.
Backend is quite slow and customer service is poorly accessible at least here kn dehradun
Complicating an easy to use app
–
Rahil bhansali –
2023-04-05
The latest updates are a step backwards in my opinion. In an effort to increasing engagement metrics, ad / property sale/ rental revenue and building a community - an extremely simple and awesome to use app just looks confused and cumbersome. It’s become harder to do simple things like pre-approving entries, booking amenities etc and the tab changes have just left someone like me (who’s a power user) confused. I wish we could dial back and find another way to get your community eyeballs.
MyGate -2023 seems to be very exciting
–
AJ21KQ –
2023-03-21
I have been using myGate for the last 3 years. Most of my experience, I used to hate the experience on Mygate.
However, with the “Validated entries” initiative, I think you have really cracked the latent customer needs. I can see that there has been lot of UI related changes and few other initiatives around community events which are coming up. More power to you and your team in bringing more features to make this even more engaging.
1 suggestion from me : Try to focus on utility based initiatives rather than community networking :)
This app is a dog collar
–
trina naskar –
2023-01-16
MyGate wants you to be on their app ALL the time, just like Instagram (or any other app tbh). The visitor notification will take forever and make sure you open the app. If you are by chance not available on your phone at the time, the delivery will be denied. If you wanna pre approve, save a good hour or so because they have started to add more steps to it, so it takes longer for you and you stay on the app. Then the ads and random stupid notifications that nobody asked for. You guys are becoming wonderful tech creeps. Thanks.
Bugs
–
fiercewall408 –
2023-01-01
This app is soo bugged at sometimes and just takes 1 whole minute to open the app itself after I receive the notification for approval. And then, I have to click on approve 2 times to allow the person inside the locality.
NOTE : I’m on the latest version of the app and this still keeps happening to me.
Please fix these random bug fixes for the better user experience instead of displaying more than half of your app with ads!
Spammy
–
Brainwafer –
2022-12-28
The app is funded by ads, I get it. It’s one thing to have ads on the interface, and another to spam users with ad notifications, which they keep on for critical information from society gates and offices. The app is a nuisance. There’s no option to choose what notifications I want, so either I end up muting all my notifications - including entry approvals and circulars, or end up being spammed by unsolicited notifications on what new car XYZ brand is launching!
The risk of data-mining aside, now this app is just becoming painful to use! The UI is buggy, with so much noise on it that the important stuff gets missed out. Drop-down responses on notifications aren’t a thing. The Watch OS notifications are useless, forcing me back to my phone to approve on the app. Designed to direct us to see the ads, but this model is useless if it worsens the UX.
Was never in the favor of this app being introduced to my society; and now more and more people are agreeing that this was a mistake.
Necessary evil that’s unnecessarily annoying
–
KarunJ –
2022-11-13
The app is a necessity if your society uses it for intercom to allow people in.
The challenge is when you have multiple people in your household who can approve, the person who sees their phone later gets a bunch of “Time Sensitive” notifications from 30+ minutes ago when someone wanted to come in. If you’ve pushed a notification and it has been acted on, please remove the notification from devices too. It’s quite annoying to get buzzed 20 times when you unlock your phone.
This app will bombard with ad notifications all day
–
Mandar Pund –
2022-10-22
I hate it that it has no options to customise the notifications. I get at least 10 notifications that are advertisements throughout the day. Its so bad that I had to turn the notifications off and now I use only my intercom to allow surprise guests or a delivery and only use the app for pre approvals. Shame on you guys. Classic Indian attitude, if you want to use our app, you will see the advertisements or don't use our app. You don’t even have any other option as it is a society wide decision. Now I am working towards completely eliminating the use of my gate in my whole Amanora township with tallest high rise buildings in pune and more than 4500 families. I have held 2 meetings so far to discuss alternate options or whether to use the society intercom solely. Soon, Amanora will be my gate free.
Using notifications to spam ads
–
Jayaramkasi –
2022-09-19
Was a good app to use, until they started using notifications to spam with ads. This despite setting notifications to only update entry or exit.
I get that you need to show ads to generate revenue. Ads within the product are fine, and a necessary feature. Even go ahead and put banner ads/pop up ads while using the app.
But stay away from notifications spamming please! People use it to get alerts for entry/exit of guests/delivery agents. We also need these notifications to come during working hours. If you send a notification and we check thinking some delivery agent is waiting, only for it to be a credit card offer is a very very very irritating feature. This is affecting my perception of MyGate terribly.
On it no advertisements being a premium feature: again that’s about advertisements within the product. Spamming with ads in notifications is not something the customer or apartment complex agreed for.
Can’t use on Wi-fi
–
Anki416 –
2022-09-10
Since last update, I am unable to use mygate on wi-fi. I have tried everything, force closes the app. restarted the phone, reset network settings and deleted and reinstalled the app multiple times. If i use wi-fi i get message “mygate servers are busy.” I switch to 4G and it works, but only still sessions lasts and then I am back to the same “login page”. It’s been a nightmare because i don’t get notifications when this session gets timed out. Please fix this. I see others have also reported this issue on twitter.
Pls pls Bring back Pull down notification response
–
Siddy ! –
2022-07-26
I used to get a pop-up notification everytime when there was a request to enter visitor/stranger and we could respond to that by pulling down the notification itself without entering the App, but after few updates now i have to enter the app, wait for the notification to appear inside the app and then i can respond. It is very time consuming and irritating sometimes. Pls bring back the update where we can respond to it through pop up notification itself. Appreciate it ! Rest everything is great and fantastic.
PS-
1 star is just for your attention, i will surely revise it after developer’s response.
Great app, but sluggish
–
YogeshMangaj –
2022-07-12
It takes between 15-30 seconds for the app to open the Visitor approval notification. You end up causing 3 people (owner, security guard and delivery person) to waste time waiting while the app loads up. This causes a lot of anxiety as well, if we don't approve soon enough, we end up receiving the IVR call.
Please bring back approval as an option directly on the notification itself. And speed up the app boot up time.
Stopped allowing approval from notification
–
scg_lives –
2022-02-06
MyGate used to be an extremely convenient app to manage entries. I could approve or deny an entry request from the notification on the Lock Screen on the phone, or from the notification on my Apple Watch. For some reason they took away this completely, forcing me to open the app each time and making the app essentially useless. I suspect this was done to improve their app open rates, by sacrificing the user’s needs.
They have also started the annoying new thing where they post ads as notices, in between my apartments important notices.
Used to be a great app which went bad.
Bad quality of their party service providers
–
abhisheksinha.in –
2022-01-25
MyGate in its speed of marketplace growth has onboarded lot of third party service providers. There is no proper check of quality and service delivery. Medibuddy is one of the service provider from which I requested for Rtpcr, they are only test provider which takes 48 hours for tests results. I made a huge mistake of booking form MyGate. I would have directly booked from a diagnostics center and would have received the results in less than 24 hours
Awesome app
–
ankur bhugra –
2021-11-22
But hey devs, why did you remove the 3d touch to approve/deny deliveries from the lock screen… ? Edit: making it 5 ⭐️ the 3d touch to approve/deny is back with the latest update on the lock screen! Thanks team :)
Edit: it was working for the test notification…. Not actually for the actual notification
Advertisement over convenience
–
Jincemp –
2021-11-12
Earlier you could long press on the notification and approve an entry. This was helpful especially if you are doing something else on your mobile. Now you have to click on the notification which will open the app and then approve the entry. Why so? Because you want us to see the advertisement and if possible accidentally click on it too.
We are paying for the app through the association. If thats not enough ask for more. Or may be make a premium version for the people who prefer convenience.
Otherwise very helpful app.
Ridiculously spamming
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jaygo2 –
2021-11-07
Once a good app became a torture for residents with their privacy and notifications. Even after turning off Value added services notifications, they still keep pushing notifications. This includes, properties posting, shopping etc which if you accidentally look at once or use once, there is no option to stop them. Try to understand one thing, MyGate- you guys have become the worst spammers on phone, Apple Watch etc. And all your services have become below average or extremely poor. Being a part of association committee, I will ensure we replace you with some better society management app or go to traditional way of managing ERP and services.
Support for switching off community discussions
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anbu12345 –
2021-07-31
This tool gives opportunity to connect to all residents and owners of the community without any restrictions. However, showing names with flat numbers to each residents of a large community of 2000+ is not good and safe.
Secondly, the communications should have sub topics likes general communications with the residents and notices or communications from the EC. The currently doesn’t have option to disable notifications for junk messages from residents as many people start utilizing opportunities to send products and foods. This is annoying.
Excellent app support by Priyamvadha
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MBTksa –
2021-06-14
Having evaluated few options, we decided to go in for Mygate implementation for our community. The app was super simple to use and quite friendly.
Being one of the association member, having people of different age groups, we encountered several minor issuing and teething troubles in on-boarding our members. I received dependable and excellent support from Mygate associate Priyamvadha, she personally spoke to multiple members having issues and resolved them, making it a successful implementation. With many more members to adopt the app, I’m confident this support will go a long way. Expecting similar support from Mygate in the coming days ! Keep it up Priyamvadha !
Glitches ……
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Vish9 –
2021-06-11
Why is this app sharing all sort of details as in contact numbers to evry person in society also the food dekivery orders etc ??? Isnt it meant fr security bt i guess exceot admin or authorized person every other person too has details .. Can u pls solve this or add on any kind of feature so tht our personal details only remain wd the admin & nit spread to other members as well ?
Also this app isnt working rite on IOS platform as it stops & shows no internet connection every single time while using in Low power mode
Please fix this issue ASAP
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srivatsdeshpande –
2021-05-15
I updated your app a few mins ago. There was a delivery agent who came to our house after that. I’m still getting a notification that he is at our gate even after he delivered the parcel and left. I’m getting constant calls from MyGate as well saying the visitor is still at the gate. Kindly fix this issue ASAP and I’d be happy to provide a 5 star rating. Earlier the app was working flawlessly.
Fixed the only issue I had
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cluelessentity –
2021-04-16
The overall app is awesome and the entire concept serves the purpose. I only had one issue that I used to get a lot of unwanted promotional notifications. The developer responded asking me to turn of Value Added Services option from the app which apparently fixed the issue.
Unnecessary features with zero value addition.
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N Agarwalla –
2021-04-10
The security guards in my society haven’t got the adequate training and are always entering incorrect details of visitors coming in and out. This leads to me getting IVR calls at odd hours. In the name of security this app has truly disrupted my peace.
Furthermore, the app size is too large for its own good.
MyGate is now starting to sell other services which me and other residents in my society are absolutely not interested in or derive any value from. The app has become too crowded with unnecessary details and features. It makes my life more complicated than it needs to be.
Very bad customer service
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Nandish1988 –
2021-04-06
I don’t think anyone from MyGate team will respond for this review but for people who wants to install the App this comments will be useful. I stay in Sobha city Thanisandra Bangalore. I have raised a complaint asking the passcode for common areas are not working and the ticket is updated to resolved status with comments wait for some days. I again raised one more ticket after 10 days and now the ticket status is On hold with same comments from last 45 days. If the rating has minus points I would have given -5.
Ads push notifications
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milindp4 –
2021-03-19
The app pushes more ads notifications than the ones that are important truly pathetic business policy.
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According to the reply from the developer the notification is for education and value addition. The fact is I have stopped all notification as its value subtraction ... so now the app is more useless to be on the phone. If the developer justifies ads pushed as notifications with offers as education, you should be developing a different app. This app is sole purpose of if someone is at the gate or not and I have tons of other apps for groceries and offers.
Bad customer care and lot of issues
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PreetamS –
2021-03-06
I am secretary of our society from last 1.5 years and i have seen how mygate is degrading in terms of customer service and software quality. Issues are not resolved and keeping happening again and again. Even after providing informations about issues doesn’t help. Quality has degraded, functionalities are poorly designed without any understanding of the real life working. We have reported many many issues and core issues are still unresolved.
App getting bigger like a monster
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Chru001 –
2021-01-02
This app is going the same way where a cell phone company app wants to do banking and also start selling fruits and vegetables.
This is supposed to be a security app used to allow visitors and services providers access into user’s gated community. But now, God knows what they are up to, they want to peddle stuff, ask you to shop from various stores, do intercom with neighbours (I.e. expect you to not use the phone on which this app exists but use the app as the phone), publishes directory of the whole community without any sort of consent, and as a result of all this junk, what have could been a 15MB app is now a 150MB app that has no respect for valuable space in people’s phones. The feature creep is really annoying...
Ok on the features annoying self-promotion
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Sathishps –
2020-09-24
What kind of a paid subscription service takes up nearly 40% of the screen space for self-promotional advertisements?? “Refer and earn 2500” or “get more from MyGate” 🙄 with those banners significantly bigger than the Notice Board or other things we would normally want to look for in the community, effectively directing the user focus on these ads away from the required stuff...besides making approval simpler, everything else is just that much more complicated to navigate...I just wish there was some ethical thinking to their app design...
The Awesome App For Society
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Rit_Gamer –
2020-06-30
I am Ritesh Newal living in Ahmedabad and core committee member of a society of 500+ families. Before adapting this app, I researched multiple available apps that time. And looking at its feature I selected this.
The app maker are thinking way beyond a society needs. The App is user-friendly, multiple and awesome features. Pools, ERP, Notice, Security Gate Entry, Pre Approval Entry, Alarm and what not. Moreover overall communication process is simplified now, helping us reduce the overall complaints / queries from the members.
My Society of 500+ families is using this app since one year now and happy with it.
Other than App I am also very happy with the customer care service. They are calling to check the status every month and solve any problem asap they can. I would like to appreciate Ms. Kosha, She is always responsive and guide us whenever we need. I remember one instance when I called her on Saturday evening, when she was in Movie. She did not ignored the call and after listening the issue she said sir I am in a movie but I am forwarding your request to concerned department. And then after movie she called back and confirmed that my problem is resolved, What a customer service. Overall I am happy with App, Service and Price as well.
Simple, elegant but very effective
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Ritwik 4S –
2020-03-28
Choosing MyGate showed immediate ease at society gate for both residents and security guard. It’s very users friendly so the guards also get used to it very fast.
The entries of maids, milkman, and newspaper vendor are subtle and helps residents track the attendance also. We can also give ratings for maids and vendors.
For me personally, the best part is the IVR call....even if I am not on internet connection the IVR helps me deny/allow my entries.
My housing society immediately go used to MyGate. MyGate is the best at what it was made for. Thanks to the myGate team.
Good application for big societies.
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Rajshekhar Reddy –
2020-03-23
This app is user friendly, containing features which makes it easier for society residents to manage aspects of living, the pre-approval booking of the cab service, delivery boy, parcel etc.
The design of the application is extremely useful. The team has really worked hard I feel. Thank you MyGate team for such a wonderful application.
Terrible bugs
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AKANTHETI –
2020-02-16
When a scheduled meeting request got changed - say meeting time, meeting body, or agenda, the recipients doesn’t get notified of it. A terrible bug, must fix asap
And a new one now, the text editor doesn’t understand single quote (‘) and hi-fen (-) (at least those I tried), and the meeting request doesn’t show any content if any said special characters exist. Same issue with the web utility
Hard to navigate the text window while editing in the app
The best app for society-residents!
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Pulkita Goel –
2020-02-10
This app is user-friendly, containing features which makes it easier for society-residents to manage aspects of living, often overlooked, but critically important in the fast-paced lives we tend to live these days.
One can schedule pre-approval of cab entries, deliveries, message to guard, visiting help and guest visits, and has the option of granting or denying permission for one’s entry inside of the society. One can also utilise the app when logged into the account approved by the society admin, to raise alert in case of an emergency.
Additional features are: ‘Emergency Nos’, ‘Helpdesk’, ‘Local Services’, ‘Notice Board’, ‘Prepaid Meter’, and ‘Residents’ which provide for important information with respect to the block of the society one resides in.
Every possible aspect has been looked into and factored in, which is commendable on the part of app developers.
Overall, this app is definitely worth the installation.
App is of no use and breaches the whole purpose of security
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Sikander31 –
2020-01-23
The app allows security guard to approve visitor entry on resident’s behalf which beats the whole purpose of having security checks. This might have a serious impact in case the resident is out of the society and someone with bad intention, takes advantage and enters the society by getting their request approved by Guard. Please fix this bug wherein Guards can only approve/deny entry after resident’s confirmation.
stalking and being stalked by our own family members
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hatemygate –
2019-10-21
While the whole is celebrating such ease of managing the security of the building at the tap of fingers on fone we are encroaching and we are letting our own family members encroach each other’s peace by knowing the details that are sometimes not necessary for a whole big family to know . The app lacks a lot ! Its good designed for nuclear families or people who stay single without anyone else having this app on phone , not meant for a big family and for bigger apartment smith many people who most of time don’t even stay here but get all the notifications that are not necessary ! And it now easier to creat more mistrust among family members “ oops he forgot to tell us all what he ordered on swiggy” !
This app gives more importance for daily help and security and definitely not keeping in mind about the emotions and judgements that a family member will pass on cuz ooolala they saw something in the app which they wer not aware of!
And practically one person having the app is not the solution cuz each and every person has to have it on phone to be able to access it !
It would be more good if the notifications and other things wer restricted to one app in one phone whoever is handling it and like wise each family member has their own app that is not in common with all !
Pretty good app with some excellent features
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Saurabhj –
2019-09-30
This app has been designed extremely well. Kudos to the team for covering almost all functionality that is required by residents in an apartment complex.
We have been using this for a few months now and can it be more happy and satisfied with all the functionality. I am not sure how much we end up paying for this, but if you are thinking about implementing this for your apartments complex, think no more.