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IRCTC eCatering Food on Track

IRCTC eCatering Food on Track

Released: 2016-02-10
© 2024 Indian Railway Catering and Tourism Corporation Limited
IRCTC eCatering Food on Track - QR Code
Version 1.8.0
4+
Download on the App Store
Version 1.8.0
4+
Download on the App Store
Released: 2016-02-10
© 2024 Indian Railway Catering and Tourism Corporation Limited

iPhone Screenshots

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iPad Screenshots

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Description

The perfect companion for your train journeys – Get fresh, delicious & hygienic food from popular brands & restaurants delivered directly to your seat! Feast on your favorite dishes or try out mouth-watering local cuisines from wherever you're traveling.
Unparalleled benefits of IRCTC eCatering Food on Track app
• The official IRCTC app, Food on Track, comes with the trust of IRCTC, offering reliable & well-established service
• Widest hub of restaurants and brands offering a myriad of delicious and hygienic meal options for your train journey
• Freedom from the hassle of carrying food
• Eliminates the risk of missing the train while finding food at stations
• Provides you quality food at reasonable and affordable prices making it the most consumer-friendly choice
• Auto cancellation of order in case PNR gets cancelled
Food Delivery on Train with Food on Track
Install the IRCTC eCatering 'Food on Track' app for delivery of food on train. Order food in train and get it delivered right at your seat from the best restaurants with our app, at the railway station of your choice. Isn't that amazing?
IRCTC eCatering Food on Track app provides you with the desired online food delivery experience in train with options ranging from Thalis, Non-veg options, Pizza, Burger, Chinese, Snacks, Combos, South Indian meals and Biryani, to local cuisines from all over India.
IRCTC eCatering Food on Track is the best food delivery in train app. Get the most out of your train trips by ordering your favorite meals!
We believe in serving fresh, hygienic and lip-smacking dishes from the best FSSAI- certified restaurants or hotels at over 300 stations in Indian railway trains.
Just SWIPE, SELECT and ORDER. It's that easy!
Food delivery in trains for large groups
Ordering food on train in bulk with the most incredible prices is also an option in the app to cater to large groups. Passengers traveling in groups of 15 or more people can request this special service.
Get the best food options and pricing informed after discussion for breakfast, lunch, or dinner, for office teams, students, marriage groups, vacation trips or Jain food and Sattvic meals for religious trips and yatras. You can also get delivery of customised meals as well as reasonable prices for such large orders.
Food delivery in train with the IRCTC eCatering Food on Track app
• Place an online food order in train with just a few taps and have it delivered directly to your train seat with our slick app.
• You can enter your PNR number and proceed to order for food delivery on our app. Alternatively, you can explore the myriad options available simply by searching for the train or station you want food at.
• Upon entering the PNR number, the app will extract all the crucial information, including passenger details & train name.
• A wide variety of brands & restaurants that deliver to stations on your route will be displayed for you to choose.
• Next, add the dishes of your choice from the widest range of cuisines to your cart for delivery.
• Select from the multiple payment options like UPI, wallets, netbanking, credit card, debit card & also cash on delivery to place your order.
• Your hot & fresh food will then be delivered to your seat & verified by the delivery partner using the delivery code sent to you in order details/SMS/email.
"Good food makes for a great journey" - Install the Food on Track app, order food in train, get it delivered right at your seat and enjoy!

What's New in Version 1.8.0

- Now order from even more aggregators
- Several UI tweaks to improve your experience
- Under-the-hood improvements to keep the app secure & stable
- Fixed call & email buttons not working as expected

Seller

Name

Indian Railway Catering and Tourism Corporation Limited

Information

Categories

Version

1.8.0

Size

2.9 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 14.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

Ratings & Reviews

2.2 of 5 (158 Ratings)

App Store: Customer Reviews

2026-05-20

Very bad

Very bad experience with IRCTC eCatering. Ordered food for my kids during travel and the food was never delivered. Customer service was completely unavailable, even the helpline number was not working. When I called the hotel directly, they said they were never even notified about the order. Had to struggle late at night during the journey because of this app. Refund also not processed yet. Totally unacceptable service.
Jayeshkumar 97
2026-05-17

They are making us fool

They don’t delivered order, my valuable money has been lost they don’t have proper channels to get it back immediately …overall ruined my journey & pathetic service
Shipoo12
Version 1.8.0
2026-04-27

Nice experience only when customers don't do mistakes

27 Apr2026, I ordered chole masala bhaji 147₹ total in Maharashtra express 45 min before COD. When they confirmed order, i called restaurant they said yes don't worry we will definitely deliver just be on your seat. Nice packing, nice plates to eat, spoons, pickles, salt pack etc. taste was good, quality good, don't hesitate, be patient and do order, don't make mistake like keep time buffer in order and delivery, make payment properly in time. Thanks team. Ignore old low rates and order with confidence
pank JC
Version 1.2.0
2026-04-08

No better vegetarian option

not showing any vegetarian, hotels at big cities like raichur. like swamys khanavali.
Adity@123
Version 1.4.3
2026-03-17

Frustrating experience with delays and support

Outdated Timing: The app doesn't sync with the train’s live status. Even when the train is running hours late, the app still allows food booking based on the scheduled arrival time. This results in missed deliveries or cold food because the kitchen isn't tracking the actual location of the train.
Broken Support: I tried calling the official 1323 helpline multiple times to resolve a timing issue, but I kept receiving an "invalid number" message.
InEdible food
Version 1.7
2026-02-08

no refund facility

Order bhi nhi aya Paise bhi nhi aye always choose COD.
Suyyashhh
2026-01-02

Poor service via this app

Poor service via this food railway app
Abhisheksrm
2025-12-12

Food was good

Food was good
Iyer Hari
2025-12-11

Very bad experience

Train got delayed by 4 hrs, there is no straightforward way to cancel order. Contacted caterer to cancel it and they denied cancellation from their side. They asked me to cancel from my side. I sent mail to cancel order, couldn’t find any order cancellation steps. Then they called me again asking why I left poor review.
Turyfhduthfysg
2025-12-02

good

good quality food
Souvikch202
2025-11-16

Bad app

Never delivered food bad app donot order with this app
Nitya063
2025-11-05

Food is not going to deliver

Food is not going to deliver
Food is not going to deliver
2025-11-04

Very Bad and fraud going under IRCTC

I have ordered from 2aloo parantha + tea *3 numbers (total 6 parantha +6 tea) Ludhiana eggs restaurant from irctc catering app but delivered only 3 paranthas and denied to receiving but aftr 5 mins got a msg ordered delivered and no help support here to support. Dont ordered from here.
Manraj2021
2025-11-03

not recived order and not return money

your service v poor tumhari wajha se meko bhukha rehna pad raha hai
sajal saini
2025-10-10

Worst service

Worst service we are waiting so long time no proper response worst app and my money also not refund
Swethahari.@
2025-10-10

Worst food

Don’t order from this . Very high cost and all restaurants food is very very worst . Even the food if you get free also you cannot eat
Bzk1992
2025-09-21

Sent incorrect order

Sent me partially incorrect order. I even tried contacting the restaurant/person who manages the food but they kept disconnecting the call.
Amaze_dragonite
2025-09-17

Dont order

Please dont order, they are scammers. I placed the order and was asked to make full payment. And they dint deliver the order. And now am just sending mails after mails for refund. And theres no reply. Even the numbers given in app dont work
navya05
2025-08-31

Fraud Under IRCTC umbrella

This is the totally fraud apps do not order food from here, Neither they delivered food nor respond u after getting payment.
Terrific and horrible experiences with me and other my friends.
We order the food 2 stations before and 3 hour before, we are hungry but have patience we will get food and then will sleep.
When our train arrived at designated delivery station, we start looking to delivery man.
But we couldn’t find , we called him but no also not connected no given 1323.
We wait tried to call until train is not departing. But not able to connected.
They don’t feel at least they will inform us if they dont want to delivered.
We loose our money
We loose or time and we sleep in hungry empty stomach.
PLZ PLZ DO NOT BOOK ANY FOOD VIA THIS APP OR IRCTC WEBSITE
Dinu solotraveler
2025-08-30

Worst app

Worst service ever I have been in my life
Pachz💤
2025-08-27

worst application

do not use this application,
food was not delivered and the payment was done and status update in the application is food delivered. one type of faurd application
shashank babu suddala
2025-08-19

Awful

Awful
HyundaiVenue
2025-08-14

Dissapointing & shameful

This is the worst service I have ever came across my train was diverted and i ordered food from this app paying online and they didn’t even update it on their app that the train is going to divert notifying the passengers that they can’t order food, it’s like they do it on purpose to gain money and take all the money when the food doesn’t reach to the person ordering, they have no customer service even if you report it won’t work because they’re busy eating people’s money!! Greed in the form of app.
Divashree
2025-07-29

Dominos Panipat

Ordered food from Dominos Panipat, they accepted and at the last moment they said food cannot be delivered sorry. This whole app is scam.
D_anonymous_
2025-07-17

Lost money

Please don’t order food from this app . They are not gonna deliver the food . I ordered the food by paying full amount. Around 2hrs before the delivery time , I got a text message saying ‘your meal is not available’ .Since then I tried to contact the help line number. They are not even connected to a support person . Instead of that , It is re routed to their chat box which will never address our exact issue . Also I have sent the complaint mail . No response till today . It’s been 1week . Horrible experience . I lost my money . In the App , it is showing the order is delivered . How it is even possible ??? This issue spoiled my whole trip. I haven’t carried /bought any food trusting this order will deliver at time. So I ordered food again from a different platform . I have given 1star rating .Consider it as 0 star.
Solo traveller99
2025-07-13

Fraud app

I order food and pay Money online but order not deliverd and money not refund
Mahesh Bala gami
2025-07-12

Waste of time for this app

Worst app not at all useful it will suggest worst restaurents who takes the orders and doesn’t responds
Sravani angadi
2025-06-22

IRCTC LOOTING THROUGH THIS APP

Too much expensive like 5 star . the food cost is not worthy its scam earning money from passengers
Anil(motu)
2025-06-14

Never pay before delivery.

Never pay for food online. Pay it only once it is delivered. They wouldn’t even listen to your end of the story, if they mark it as delivered it is delivered according to them without even a procedure to confirm it. They never delivered my order and never responded to my mails appropriately.
Maneeshk16
2025-05-28

Scam completely scam

Ordered 2 pizzas from club 10 chicken for 900 rs and got two regular bread and cheese pizza with no toppings, and above that the delivery boy is asking tips forcefully
And finally pizza was worst.
Darshan Mysore
2025-05-20

They don't deliver food

Payment taken but food not delivered. No refund mechanism
abhishekgupta.1196
2025-04-28

Didn’t Receive My Order

I order food From Irctc App from Domino’s Pizza, My Train Came and left the Station but No one came with my order, I tried Calling the Customer Care, And No response from Them, I want my Refund Please
V!kram8888
2025-04-24

Food delivery

Genuine website
I ordered from domino's through this website, i was traveling from tirupati to kolhapur.
The delivery executive was on time and contacted me for confirming berth number and train number
Thank you irctc ecatering
Shraaavaniii
2025-04-16

Worst App

I ordered food before reaching Surat and paid thru GPay..But food was not delivered..No response and no refund
RCVPCA
2025-04-10

Very Nice And Good Food

I ordered 3-4 time.every time i received my order... hygienic and good affordable food far better then panty car food
Risov Bera
2025-04-06

Scam

They just loot money and provide no means to even contact them
Sharan02
2025-03-28

Worst app and worst service

Do not at all order from this app
We will not get the food at all
Shrew App user
2025-03-27

Worst service

Not a reliable service
Cheater ka bap app
2025-03-13

Completely a scam.

I placed a food order through this app and made an online payment, as there was no cash-on-delivery option available. However, I never received my order. This app should be banned.
a1z2home
2025-03-13

Food not received ( Scam)

I have ordered food to vijayvada i paid through online but the food hasnt been recived they are scam
Rish rishaa
2025-03-10

It’s a scam

Don’t use this. They are fraud. They will take full amount & will not deliver food also they will not receive your call
Anurag singh india
2025-03-08

Don’t order from this app at all

I have ordered wraps at Faasos Vijayawada from east coast train 3 hours before reaching Vijayawada with prepaid option. Even I have called Faasos customer care but they said they were not finding order number. If IRCTC unable to maintain this app why they are looting public money by mismanagement.
mskr1988
2025-03-06

Good

Very, very good taste, Bahut Achcha Tha
Veg Thali
2025-02-10

Neither received order nor the refund

I think this app is a literal scam. There is no proper support as well as there is no refund process. Don’t get scammed. ZOMATO is best for this purpose.
Ashok nano tech
2025-02-10

khana ara hi nahi vai

very bad half hotel se ata hi nahi
Kingsman0037
2025-02-09

It’s a scam

I ordered for food through this app from Faasos 2 hrs before reaching Surat and paid for it online but never received the order. Tried calling the number but doesn’t even get connected. It’s a complete scam. Don’t even think of downloading this app. I have sent an email to the customer support team. Hope atleast that I get a reply. This app should not even be getting a single star.
Christopher Mansukh macwan
2025-01-30

Pathetic service

Not sure why they provide such a service when they cannot deliver. Poor service. Need serious improvements
Venom.a
2025-01-25

Worst service

I lost money by ordering food through this app and the helpline number gives is invalid and they never respond to the mails.
Be aware before installimg this app.
Bondhalo app
2024-12-22

Cheap and dirty Khanna

Who is not good and so bad food and bad delivery Indian railway is so bad. 😡
Tkahar
2024-12-22

Online good ordering

Sri cafeteria, excellent for online order. Thanks for the delivery of the breakfast. Food was excellent. I am using this caters for a long time Serviceperson Mr. Chandan Kumar is exceptional
Keep it up
vijisai
2024-12-17

Worst service ever ! Don’t ever pay online / Don’t order prepaid ‼️‼️

EVEN IRCTC doesn’t respond to complaints of not delivering the food ! Worst pathetic service its better to go for offline food vendors. Paise khane k liye bani hai app. FOOD ON CALL vale se to kbi krna hi mat ! ‼️‼️‼️
Dr_a4ad
2024-12-04

Ch*tiya services

I ordered my food from IRCTC and paid online after few minutes i got the message from zomato my order has been cancelled i tried to call customer support but their number is invalid there is no option to contact them i dont know how can i claim the refund one of the worst service i wouldn’t recommend this to anyone.
IRCTC CHEAP SERVICES
2024-11-30

Worst food delivering app

Ordered food via this app and payment done, but no one shown up at station
No option to raise a complaint, money gone
zach_21j
2024-11-29

IT IS A SCAM

My Order was not delivered, later delivery boy calls and says that he missed to deliver and will initiate the refund. No refund has been done and it has been week now. No customer support on this app as well on the Dominos’ App.
DO NOT ORDER
JC5948
2024-11-20

Fake catering

Don’t order and don’t lose your money they will not deliver it you on committed time it’s completely a scam and fraud to make money
Double fraud
2024-11-15

Not able to review

I’m not able to see my recent orders and restaurants are asking to post feedbacks.
apdiv
2024-11-04

Did not deliver food

Food wasn’t delivered and then I received a mail of a successful delivery. Useless app.
Please do not pay in advance.
Pooh..h
2024-10-28

Use it with risk of loosing money

U have to do payment upfront.
For my first order I have received delivery but for second no one showed up.
I m trying to get refund but there is no customer service.
So better to avoid and use directly other good app like swigy n Zomato who are also providing directly delivery at ur seat in train
Prashil1
2024-10-19

It was concerning but it delivered 😅

in app it was marked preparation of order is due while my station was just 10 mins away and there was no cancellation option, i prepaid the order, i tried to reach every possible customer care help but no luck, suddenly just 3 mins before one person called and asked me to stand in front of the door of the coach he will deliver my food, i was so happy to hear that.1 star deducted as it was not transparent at all., food was okeish i did not expect much as well.
Boudhayan RIVU
2024-08-28

Its all false

Please dont order anyone its all false even if we order it doesnt comes
Courtesy traveller
2024-08-21

Order not delivered

Order not delivered simply they are saying order is missed…I don’t have any option to cancel or chat with customer care..if u want to talk with customer care you have to call them by paying 5 rupees per minute
Ashok59
2024-08-11

Waste of money effort and time

Ordered food and paid online
Delivery guy didnt show up
No response from customer care
No refund provided
Its a main reason why i must prefer private services
GURUVISHNU
2024-08-07

Delivered on time

Ordered dominos in kollam while travelling from thrissur to tirunelveli. Ordering time at 6.45 pm
Train reached earlier , nevertheless, delivery was spot on .
reebevans
2024-07-21

Great concept, if it worked

Order paid, not delivered, no call, no message, just high expectations. Now it will take minimum 15 days for a refund and I have to sleep hungry. Hamara Bharat mahaan
handymeister
2024-07-04

Fraud app

Don’t order any food from this app. Its a scam they will give discounts if you pay online and food will never deliver. Be careful Even if you do cash on delivery also food will never to you.
Tenzin palkyi
2024-06-30

Worst service

Worst services, phone number is incorrect and no response from anyone, don’t trust this app and wait for food, you will end up starving in the train
Brindan s
2024-06-19

Dont trust this app , no one is going to deliver anything.

I had ordered from from this app and payment made by prepaid, but no one delivered the food and when i try to contact on number, they were unreachable
Bilav12
2024-06-07

No payment option

Not able to order as in the last step payment option not showing. Fix it. I have been trying to oder since many days but the app has not been updated nor fixed
Dr Pawan Chaurasia
2024-05-24

Not trustworthy. Never pay in advance.

Had ordered 2 times on this website and both times, it was not delivered.
Not reliable. Will loose money if ordered prepaid.
Anant004
2024-05-15

It’s a fraud app.

Never order from this app. I recently placed a paid order and it did not got delivered. It’s showing as arrived in app but there is no option to contact these people or raise a complaint . Please never use this app to order food
gupta.aman
2024-04-29

Worst app

Very bad app, i ordered my food even paid online but still the delivery guy did not delivered it to me, as he could not make it on time on the station. I have mailed to them but still no response is there from there side. Never going to use this
N_g_17