Good efforts only one app is required My Jio for all.
Now manage your Jio accounts, services and much more with the new MyJio.
MyJio App features-
• Universal QR:
i. Link accounts, save contacts and much more with the Smart QR scanner.
i. Find and recharge your favourite plan in a single step
ii. Search MyJio Features
iii. Find Jio apps
iv. Troubleshoot and get answers to your queries
i. Simplified login: Enhanced customer experience to login with various product types
• Quick Access:
i. Jio mini apps: Now get more power on MyJio with mini apps
ii. Notifications: Get personalised action items based on your account details
iii. 3D touch: Access most used features from quick shortcuts
• Account Details:
i. Account Balance: View real-time account balance or amount due for payments.
ii. Usage details: Check the details of your usage pattern for Calls, Data, SMS and Wi-Fi
iii. Statement: Get a detailed account statement
iv. Multiple accounts: Easily link and manage Jio accounts using your profile
i. Profile Settings: Customise your personal profile and Jio account
ii. Do Not Disturb [DND] preferences: Enable DND to filter categories for which you wish to receive promotional messages
iii. Manage Devices: Manage your JioFiber devices with ease! Allow who connects to your JioFiber Wi-Fi, manage Wi-Fi names and passwords.
iv. International Roaming: Manage your International Roaming settings
i. Payments instruments and Wallets: Choose from a list of recharge plans and avail exciting offers. Link and pay with JioMoney, Paytm and PhonePe wallets and saved UPI IDs
ii. JioAutoPay: Set up auto pay for hassle free payments
iii. Saved Cards: Save card details for faster payment
i. FAQ’s and How-to Videos: Find answers to your queries with comprehensive FAQs and How-to Videos.
ii. Helpful tips: Go through helpful tips or connect with our Jio Care experts
iii. Troubleshoot: Troubleshoot device issues or raise a service request
iv. Locate us: Now find stores, service centers and Jio hotspots easily!
i. Enjoy music for every mood! Feeling happy, blue or in love, we've got you covered!
ii. Explore a music library of more than 45 million songs. From Bollywood to International songs, there is music for everyone.
iii. Now search and set your favourite songs as JioTunes!
i. Home: Get a sneak-peek of the latest trailers and enjoy an ultimate dose of entertainment
ii. Movies: Browse through popular movies and blockbusters
iii. Originals: Watch latest originals web series
iv. TV: Binge watch Popular TV shows and much more
i. Are you feeling bored on your way back home? Let’s spend some time playing exclusive games and win amazing prizes. From Cricket to TV shows, there is a game for everyone.
i. Home: Show storage usage for your files, photos, videos and contacts
ii. Settings: Manage back-up data and network settings
• Non-Jio Users:
i. Jio Apps - Explore Jio apps easily from one place
ii. Home Delivery: Get your Jio SIM delivered at your doorstep
iii. Track order: Know the status of your Jio SIM delivery and activation
iv. Quick Recharge/Payment – Recharge or pay bills for any Jio number
• Your Digital Assistant:
i. JioInteract: Talk to celebrities on JioInteract, the world’s first AI based engagement platform.
ii. HelloJio: Use “Hello Jio”, the voice assistant feature within the app to answer your queries.
What's New in Version 6.0.11
Do more with MyJio!
• Stay home. Stay entertained! Keep yourself happy and entertained with movies on JioCinema, trending music on JioSaavn and games on JioEngage!
• Now stay up to date on the latest from Bollywood with Stories!
• JioNews for updates and news from around the world
• Not all changes are visible! We keep updating ourselves to make your experience glitch free!
Update now to get on to a better experience!
VPP Device Licensing
iOS 10.0 or later
iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SESecondGen, iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi, iPad ProFourthGen, iPad ProFourthGenCellular, iPad ProSecondGen, iPad ProSecondGenCellular, iPod touch (6th Generation), iPod touch (7th generation), Apple Watch Series 4, Apple Watch Series 5
Seems good, just joined Jio. After having ridiculous and pathetic services from Vodafone, finally I decided to switch my service provider and opt for Jio.
Hopefully Jio won’t let me down by means of seamless services as claimed and most importantly: Customer Services. This is something which must be good. So let’s hope for the best.
It is not allowing to update the app on ios13.5
Worst service & 2 g network is much faster than Jio 4
Net service saab se kharab h
Please update the app again not able to use discount voucher .
Worst app & network, offering worst services.
After new update cannot use voucher
For 30 or 31 days only 25 GB mobile Data??
Nice app but UI is very out dated please improve looks of app.
I am requesting you because this is also relate jio care.
I din not get cash back on recharge
I recharged jio phone plan for 99+20 by mistake for my smart phone which is my mistake and its waste .. later I recharged smart phone plan for 100+ 100 and still I’m not able to make calls during this pandemic.. the customer service rep hung up the call when questioned was raised .. Never experienced this kind of support from any other network .. I’ve got three jio sim and a jio dongle and I’m using it for more than 3 years .. this is how they treat their customers
Awesome 👍 features and everything.
Too quick & User friendly
My net is not working properly i make a call jio customer but they also didnot solving my problem .. your net is not working properly for 2g speed
worst service provider and app ever.
Third class network
1 bhi star mat dena bekar aaps
and live chat response to let and network is slow bekar sarvis
We are overwhelmed with the services of Reliace Jio by giving FASTEST NETWORK CONNECTIVITY IN INDIA AND FOREIGN LANDS while porting to Rel.JiO 3 yrs. before..Thanks Jio team having wonderful experience of voice and Data services in India..😊🙏🏻
Please check under My Device section; this doesn’t show the devices which are online. This shows the device which are even in OFF state. Even the ONT device is not getting refreshed even after selecting refresh symbol.
Also even tried to Logout and re-login, but not able to find this option.
Even after removing one pre-paid account. gives to recharge alert on the right top corner of that account.
Need more plans ...!
Honestly JIO has helped to digitalise India.
Thank you.. not matter what there will be critic..
Good work JIO thank you
Thank you Reliance Jio for such a seamless experience
This stupid app is not showing data left always shows the same mb left jio tunes is also not working I'm out of word to say about this useless app
Internet service is very poor in my town. Can you improve it. Other wise all my knowing users planning to switch service accounts. Any query you can call me.
Dead pool slow
Worst Customer care
Pehale login with sim card option aata tha, ab sirf mobile number option aata hai aur hum jab number dalte hai jio ka to otp us sim card pe jata hai jo humne jio card lete samay use kiya tha, lekin wo number band ho chuka hai aur sirf jio sim hi use kar rahe hai to login nahi ho raha myjio app me to please mera problem solve karo
MyJio app is crashing after latest update in iOS. I’m not able to login after multiple OTP insertion. After OTP insertion again it’s routing back to login page. Things goes wrong when you need them the most.
New update is very poor. Unable to login through sim, specially those being used on iPad. OTP can’t come in iPad, how do we login into app. . ? Login through sim feature maybe continued
Not working in 4s
When I shifted from Airtel to Jio few years back I expected a better service. It was good at that time . Now when they have captured the whole market their service is getting bad to worse and soon worst. I think it’s time to move on Jio! You are unbearable now. Net speed speed is as low as 20kbps.
After new update my jio app is working properly it is not showing any current status of data used nd how much data is remaining.
After update i cant use my jio app when i wrote my numbr for otp it will not work at all
This is the worst experience with any of the service providers... your service is degrading
We want wrk home pack 50 days ....
As I complained several times , thr customer support are just taking complaints but engineers are not going to resolve that. They are giving fake statements that society is not giving permission but the truth is there is no society permission needed.
We receive only this.
“”We regret to inform you about the delay in processing of your Service Request SR0000114RTG for your JioFiber account. We are working to resolve this and you will receive an update in the next 24 hrs. Appreciate your patience.”
I have recharged more than 3 to 4 times for more than 550+ amount but I haven’t recieved a single coupon. Please reward me with a coupon.
during this lockdown, no operator could provide consistent network bandwidth except Jio in Raichur, Karnataka, i could work from home without any issues only because of the Jio network and with their attractive effordable data plans, Thanks a lot Jio.
I love the internet service. Truly top notch. But Jio you have GOT TO STOP SENDING A MILLION NOTIFICATIONS! For the same damn thing! Whether it’s the app or text or email. It’s such an annoyance!
Ye apps or ye sim dono he bakwaas hai yaar hamesha slow internet or call drop problem horaha hai ab bas BSNL mai convert karna hai
App is good but internet is not at all good even not the service in my area after calling so many times, even not helping me to get jio fibre connection. got call 4-5 times but after taking my address no response. VERY POOR SERVICE. Extremely unhappy customer.
What the hell with this new update!!! I wasn’t able to login because It generated otp on my alternate number which was not in use from 2 years ago!!!! I have lost my alternate number , and for changing that I have to login in my Jio app but I can’t just because I can’t login to it !!! Just beautiful it is generating otp in my alternate number 😂 !
The only reason I downloaded this app is to see the status of my jiofi. But it always gives wrong information. Like even hours after recharging, it’ll say “you don’t have an active plan, recharge now” & it won’t show accurate information on how much data you have or used. The people running this app should concentrate on what it’s supposed to be for & not an app for ads & self promotion.
From salesman to installation crew to customer service all r fraud and cheats. Do not buy jio products.
This is most bakwas & worst app I have ever installed.
As it’s service provider JIo this app is also in it’s last stage
Doesn’t work when passwords changed. And support doesn’t help, they close or reject the issues without providing solutions. For one issue, I have to make so many follow up calls to get resolved. They simply say, we cannot help you or cannot provide you the information. They also cannot send an engineer to fix the issue.