iPhone Screenshots

Description

MyJio is your one stop destination for recharges, UPI and payments, managing Jio devices, Movies, Music, News, Games, Quizzes & a lot more
• MyJio Home:
Shortcuts to your favourite features across the app, hottest music and movies, games & more
• Account details:
i. Balance & usage: View real-time account balance or amount due for payments and usage patterns for calls, data & SMS
ii. Recharges: Get calendar reminder for your due recharges!
iii. Multiple accounts: Easily link and manage Jio accounts using your profile
iv. JioTunes: Set or manage your JioTunes. Let music express your mood!
• Settings:
i. Profile settings: Customise your personal profile, manage your contact details & payment settings with ease
ii. Manage devices: Manage your JioFiber devices with ease! Allow who connects to your JioFiber Wi-Fi, manage Wi-Fi names & passwords
iii. App language: Available in your language
• JioPay:
i. Payment and wallets: Link & pay with saved cards, JioMoney, Paytm and PhonePe wallets, & saved UPI IDs
ii. JioAutoPay: Set up AutoPay for hassle free payments
• JioCare:
i. Live chat with us, in English or Hindi, for instant resolution
ii. Troubleshoot your network, recharge or any other issues and find resolution with ease
iii. Find answers to all your queries with comprehensive FAQs, How-to Videos & Helpful tips
iv. Tap on the mic icon at the top of the screen to talk to ‘HelloJio’ your advanced voice assistant to find answers.
• UPI: For your all payments
i. Transfer money, pay rent or your milkman or electricity bills – all from one place
ii. Scan and pay conveniently when you shop
iii. All your transactions are secured with UPI PIN
• JioMart:
Enjoy the best deals, offers & a wide selection of products at unbelievable prices!
• JioHealth:
One stop solution for your healthcare needs. Easy video consultation with doctors, stay-at-home lab tests, vaccine finder, secured medical reports and many more.
• JioSaavn:
Explore a music library of more than 45 million songs. Enjoy music for every mood! Feeling happy, blue or in love, we've got you covered!
• JioNews:
i. Home: Get breaking news in 13+ languages from top news sources and free access to 250+ e-papers
ii. Magazine: 800+ magazines on various categories like Politics, Sports, Entertainment, Business, Technology, World News, Jobs, Health, Kids & more
iii. Videos: Trending videos from 10+ genres like Bollywood, Fashion, Health, Technology, Sports & more
iv. Live TV: Watch live news & videos from 190+ channels
• JioCinema:
Browse through popular movies and blockbusters, latest trailers, original web series, your favourite TV shows and more
• JioEngage:
We have boxes full of amazing prizes – just for you. Play exciting games, participate in quizzes & win them all!
• JioCloud:
Now backup your photos, videos, audio, contacts and documents and access them, anytime, anywhere
• Stories:
From magazines to health tips, learning English to cooking fish, we have curated a list of videos and reads well over from 80+ popular papers & magazines
• JioGames:
A library of games at your fingertips with JioGames. Get exclusive benefits with every game!
• EasyGov:
i. Discover Government welfare schemes, services & jobs for yourself, family members & others
ii. Check eligibility and get information about how to apply and documents required for various State & Central Government schemes
iii. Get real-time updates & notifications on Government to Citizen (G2C) services
• Not on Jio yet?
i. Get SIM or JioFiber: Get a new Jio SIM or port into Jio or book your JioFiber connection!
ii. Track order: Know the status of your Jio orders
iii. Quick Recharge/Payment: Recharge or pay bills for any Jio number
• Universal QR:
Link accounts save contacts & much more with the Smart QR scanner
• Widget:
To perform quick actions, add widget to your home screen (Only for iOS 14 and above users)

What's New in Version 7.0.03

We keep updating ourselves to make your experience better! In this version we made finding mini-apps easier, understanding usage simpler and viewing Stories smoother!
Remember to stay home and safe!
With love, from Jio!

Seller

Name

Reliance Jio Digital Services Private Limited

URL

Information

Categories

Version

7.0.03

Size

175.4 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 11.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SEThirdGen, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad AirFifthGen, iPad AirFifthGenCellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Hindi

Customer Ratings

All Versions

504,991 Ratings

Customer Reviews

Less affording people feel helpless

 – 
bindalsachin
 – 
2022-03-18
Version 7.0.03
No 0.5 or 1 GB annual pack for people using less data

Service reply

 – 
jag pipa
 – 
2022-03-18
Version 7.0.03
Nice service and networking I have a satisfied experience
Thanks

Recharge value high

 – 
Munna HSBC
 – 
2022-03-18
Version 7.0.03
Na

Excellent

 – 
dukekausik
 – 
2022-03-17
Version 7.0.03
Excellent

Service decline

 – 
captkumar
 – 
2022-03-17
Version 7.0.03
Service is declining faster then it gained popularity

Recharged for a year no service after 7 months

 – 
Phuntsamo
 – 
2022-03-17
Version 7.0.03
Recharged for a full year in April 2021.. in Dec '21 it stopped working saying my plan changed without me knowing about it...
Good way to dupe customers of recharge worth 4 to 5 months.

Very gud

 – 
robin shivu
 – 
2022-03-17
Version 7.0.03
Awsm

Worst service provider network in the world

 – 
nehan group
 – 
2022-03-17
Version 7.0.03
Gonna kick Jio network it’s oll fake & one of the worst network.

Worst experience for relocation

 – 
Durairaj Palanivel
 – 
2022-03-17
Version 7.0.03
Called customer care for relocation. They asked me to do in app. I booked for relocation on Saturday for next day sunday.
No one has responded .
Called customer care again. They said wait for 24 hours.
Received message with appointment details.
No one has come. Again contacted on Monday. They said wait for 48 hours. Again received message with different appointment date. No one has come. Again contacted customer care . She listened and said can understand my situation. Kept me on hold 15 mins.
Received message at 10.30 am saying appointment on Thursday day 10 am. My god. No one has come. Again contacted customer care. She was not polite . And booked appointment at 1 pm. Now time is 1.30 . No one has come. It’s been 6 days. No Internet for work, online class, Tv. Nothing. Luckily I didn’t order food from these people.

Love this app

 – 
kamlavti
 – 
2022-03-17
Version 7.0.03
I love the features of MyJio app. Specifically UPI, JioMart and JioCloud.

They have no new box to issue new connection

 – 
Bhavesh Hirpara
 – 
2022-03-16
Version 7.0.03
They are saying there is no vacancy in box to shift connection at new place. India’ s largest company has no new box to issue new connection. Worst service

LOW COST PLANS BUT THEY CUT INTERNET DATA EVEN WHEN NOT IN USE

 – 
NR.....
 – 
2022-03-16
Version 7.0.03
Pathetic service.
They cut your Internet data so fast, once you turn on your mobile data you get 50% & 100% usage message in no time. ( no automatic updates are on in my phone )
The customer support is as good as banging your head on the wall.

App

 – 
Mohit Bhobhia
 – 
2022-03-16
Version 7.0.03
Please change starting theme

cashback

 – 
Sanjay Ankush Bagal
 – 
2022-03-16
Version 7.0.03
कोणत्याही प्रकारचे cashback भेटले नाहीं
२ recharge केले होते ६६६&२९९

Excellent

 – 
Arni Niranjan
 – 
2022-03-15
Version 7.0.03
Smooth hazel free experience

My Jio

 – 
chitragupt shrivastav
 – 
2022-03-15
Version 7.0.03
we have used this services last for 5 years, awesome network up & down, i have suggest for all other network member enjoy this service full time .

Network good

 – 
jotigf7@
 – 
2022-03-15
Version 7.0.03
Speed fast

The network is really bad

 – 
phenikasm
 – 
2022-03-15
Version 7.0.03
The network here in sikkim majitar 737136 is really pathetic

SUPERB

 – 
cnrao.
 – 
2022-03-15
Version 7.0.03
Superb services please keep it up please

Cheat

 – 
ghanshyam k
 – 
2022-03-15
Version 7.0.03
Jio jabar dasti ka jayda data kat leta hai taki or recharge karwaye that’s why i giving 1 rating

Wi-Fi Calling

 – 
vishal303
 – 
2022-03-15
Version 7.0.03
I am very much happy regarding Wi-Fi calling for out of india and also like E-Sim Services.

Fibre TV

 – 
RDsharma911007 911
 – 
2022-03-15
Version 7.0.03
It’s a good product however it have some lags people using normal dish will face operating issues

Superb Network anywhere 24*7

 – 
N R Chauhan
 – 
2022-03-15
Version 7.0.03
I trust jio network and there services.

Awesome app

 – 
Akashsoni19
 – 
2022-03-15
Version 7.0.03
Seamless experience to recharge

Very easy

 – 
mridu90
 – 
2022-03-15
Version 7.0.03
Excellent app

Pathetic device pickup service

 – 
kotiredy12345
 – 
2022-03-15
Version 7.0.03
I had disconnected the jio fiber and expecting them to pick up the device and return the caution deposit. It’s been almost 20 days and no one came to my place to pick the devices. Now I understand how reliance is making money and showing our deposit in the books and cheating us.
Thanks

Jio phone

 – 
an1lman1
 – 
2022-03-15
Version 7.0.03
Very fast and accurate

Pathetic Service Ever I have Seen

 – 
R N Nayak
 – 
2022-03-14
Version 7.0.03
Jago Grahak Jago!
I'm facing very unexpected issue on my jio Number and its my primary number as I'm using only single sim phone. I'm facing issue while receiving call from any unknown numbers which are useful for me, jio and team is very much aware about the issue but the whole Jio team is focusing on bucks only from the people by making them fool.
I have already complained more than 3 times still I did not gt any solution. And everytime on chat I got connected with illiterate service specialist only.
Now I'm porting to Vi or Airtel.

Poor super service with jio fibernet

 – 
swigybad
 – 
2022-03-14
Version 7.0.03
Nobody is responding once the payment is done

Jio net problem

 – 
mahesh buchade
 – 
2022-03-14
Version 7.0.03
Range and internet problem some station like Pune BHOSARI etc etc sometimes my house hall not take range

App stuck while recharge

 – 
Rd jnd
 – 
2022-03-14
Version 7.0.03
Very bad experience every time when I trying to recharge in my number or friends number. It was stuck in redirecting to the bank details page and it will continually appear loading view.

Network issues

 – 
vipulj1983
 – 
2022-03-14
Version 7.0.03
Call drop issue

Service

 – 
amrutvillagoa
 – 
2022-03-14
Version 7.0.03
Excellent service

Slow Internet

 – 
S Canadu k
 – 
2022-03-14
Version 7.0.03
Already I have plans but I am not getting the Internet speed

Headache

 – 
x______0
 – 
2022-03-14
Version 7.0.03
For an average Telecom user, I don't need all the many features you got in here. The only thing I need is to recharge and check-out my data. This is really such a headache with all the unwanted crap in there

Speed

 – 
bahadurbbs
 – 
2022-03-14
Version 7.0.03
Some time speed low buffering happening. Also need some discount required. I need monthly postpaid scheme for the same… pls look into it…

Super

 – 
cknandu
 – 
2022-03-14
Version 7.0.03
Very speed Internet connection

job well done

 – 
rhodee married to indian
 – 
2022-03-13
Version 7.0.03
we got great service starting from product introduction the marketing manager so knowledgeable installation on time and the speed of net was amazing.. kuddos to entire jio team.. Happy costumer here

Reasonably good service

 – 
Tirupathi k
 – 
2022-03-13
Version 7.0.03
I have been using jio for the past 9 months, I didn’t have any issue so far except less speed on two occasions, and it got resolved quickly after my registering grievance, I wish the Jio keeps up the confidence of customers 🙏

Good Service

 – 
imran gulab shaikh
 – 
2022-03-13
Version 7.0.03
Continue your service.

Jio

 – 
Nikhilyadavv_10
 – 
2022-03-13
Version 7.0.03
Services are good less money to recharge and I loved it so much

Excellent service but need to reduce plan value for entry level

 – 
mohitnagar7
 – 
2022-03-13
Version 7.0.03
Need to reduce plan for entry level

Very bad app

 – 
bhumika3012
 – 
2022-03-13
Version 7.0.03
The app always shows not connected to Internet when I am using Jio internet only.Internet is working for all other applications except this app.

Nice , no compromise with speed

 – 
Risky xam
 – 
2022-03-13
Version 7.0.03
Never disappointed me , always working never get down.

Don’t provide available services with the package by default

 – 
Sachin N Tatkare
 – 
2022-03-13
Version 7.0.03
From so many months I do buy 999 plan for jio fiber, however I don’t get Amazon prime with it.

Super super very nice 👍

 – 
raj srk
 – 
2022-03-13
Version 7.0.03
Very nice thank you

Very worst service

 – 
Ananth9495
 – 
2022-03-12
Version 7.0.03
Jio fibernet was connected on Mar 9. But they fixed the billing cycle as Mar11. For 2 days they charged full bill amount. No.1 cheater in fibernet category. Don’t relay on Jio. This is my true opinion

Gaatiya

 – 
hdhchdgz
 – 
2022-03-12
Version 7.0.03
😞

Good

 – 
Mohammed khaja miya
 – 
2022-03-12
Version 7.0.03
Good response by Jio

MADDI

 – 
Ranjive
 – 
2022-03-12
Version 7.0.03
Fantastic JIO Fiber payment method 👍

Worst service ever I faced

 – 
laxman9742924797
 – 
2022-03-11
Version 7.0.03
This is a network that fooling me by saying network issues will be solved in few days! As am waiting from more than 6 months on this network, expecting the solution. But when I called customer care they will discount my call and some times their is no network to talk to the customer care to resolve my network issue. Whenever I got a chance to talk to them, they simply say, problem happening because of many users! And not yet resolved and have no hopes they fix it.
Am strongly sharing my thoughts to out out this network if you ever faced a problem because it’s just waste if your valuable time and money and deals (when you miss them because of network issue). So just stay away if you awake!!!
Worst ever network I have faced!

KEEP UP THE GOOD WORK TEAM JIO

 – 
Thakur jk
 – 
2022-02-05
I got contact number of jio Fibre agent from a friend, called the agent and the next day he was at my society flat, he surveyed the site and gave me all the required information and costs together with all the privileges, I agreed and he promised to send his technical team the next day. The following day my jio Fibre was fixed and ready working perfectly. The only issue I had was in the 3rd month when I was supposed to have the subscription free as promised, I got a massage from JIO that I have to pay for the 3rd month, but when I complained to the Jio agent the issue was rectified and got the 3rd month subscription free as they promised.
I am enjoying their service with good internet speed and easy recharge of both Jio Reliance GSM and Fiber via their Jio app.
Thanks to JIO. GO FOR JIO

Good Service but we want limited days offer also

 – 
ApoMoh
 – 
2022-01-24
Jio have a good service in my Area with no shutdown in last 2 month.
One thing I really feel here to provide plan for limited days also like 7 days or 15 days.
As i have to go out for 15-20 days and will use plan only for 10 days but have to pay for whole month.
It will be cost effective if limited days plan also there.

Happy

 – 
Dayananda19
 – 
2022-01-24
I am happy with all the so many options available with jio sim. Provide options like 5 numbers can be used under single recharge with affordable way. Because price of recharge is going up we are not able to use number of sims in a single family. We will use very less few numbers maybe like incoming purposes. Few for Internet. If we share everything in group like in post paid that’s good. Now the without day limits plans are removed except few
Expecting good plans

Dont go with Jio Fibernet

 – 
MANOJ KUMAR RAGUPATHY
 – 
2021-12-28
Jio means poor service and quality. Dont ever go for Jio by seeing free OTT apps. You will be really disappointed after spending your huge money as deposit. Compared to other service provider Jio is so worst in terms of service and quality. By using Jio app itself you will understand, so much of bug in it. In 10 days i made 3 complaints, and it will be rectified only after 2 days. Slow resolution speed. They will mention 24/7 service but if you call after 6, your call will get disconnect. If you call customer service for compliant that they can’t resolve, they will cut your call immediately. worst experience i had.

Out of network issues on daily basis

 – 
Pushpk19
 – 
2021-11-24
My number goes out of network daily and I have to restart mobile or need to turn on airplane mode then turn it off. Main problem is that mobile phone shows that you have full network range but in background actually number is out of network when someone try to call you. I used to think that this is the mobile handset issue but I was wrong. My friends are also facing same issues with jio sim. They also daily restart the phone. It has been long time now and no one is solving this issue.
To all readers,
If you are also facing the issue please highlight and escalate .

Pathetic customer service in jio fiber installation

 – 
Čhef
 – 
2021-10-31
I would like to inform to jio company kindly hire some educated and well skilled staffs for installation department, four days back i had booked jio fiber for my home use, same day got the bill invoice of 1500/-, the staff told me that today or by tomorrow installation team will come and will initiate the installing process, they came to my house at same day but failed to install jio fiber just because of “FUZE BOX”, and they hold my service for next day, this is happening from last 3 days even today they confirmed me that installation will definitely be done by 12o clock, but still now no one answering my calls, i don’t know why they are doing this, Hopefully i am still waiting and getting annoying by your company service, such a bad service employees you having in your company, first you need to improve your service then start advertising and hire bollywood stars for it. Total waste of time.

Complains

 – 
Nari Cooper
 – 
2021-10-14
For complains via WhatsApp or App it’s not user friendly as all the types of complaint are not listed in the system and it’s waste of time as the automated system keeps repeating the same list. Also the net speed not according to plan and there is no help & support from the team. Even if you Email your complain they send you the same link for do it yourself which doesn’t solve every complaint you have, great disappointment with the help & support department for Jio Fibre. I am really fed up with the kind of system they have developed to solve our grievances.

Worst customer care

 – 
kittuteraj
 – 
2021-10-10
Jio fibre, don’t subscribe it folks. There customer care is the worst I have seen. The internet disruption is very very frequent. In my apartment, there are 8-10 connections. Some ports aren’t working. So, if someone lodges a complaint, the service engineer will unplug your connection and put the complainant’s wire in your port Now, you have to lodge a complaint which is resolved 2 days later And, funny part, it’s not service engineer’s fault. Twice they have reported this issue of non-working port to their seniors, who have just refused to take any action. So, please stay away from Jio Fibre if you want to avoid headaches. They just don’t care for customers. Their job is just to sell the product, after sale service be damned

Caller ID

 – 
Keyessaar
 – 
2021-10-03
Caller ID is coming only as voice information. If the number is not recorded with the name of the caller or if it is an unregistered caller, only the number of the caller is voiced. For many and especially for Senior Citizens it is difficult to understand. If your technical team puts in some effort, it is not difficult or impossible for us to have the display of the caller number as well while the announcement is voiced. This will be a great service to your customers and we have enormous confidence in their ability to do it successfully. Thank you.
Srinivasarangan K

Average

 – 
DwarkaKS
 – 
2021-09-15
There is lot of improvement required for customer service. Your helpless customer adviser provide only lip service but no solution except giving assurances. If the problem persists they don’t have any higher authority contact detail. Your customer service require a lot of improvement. When your internet service & other services are working it’s good I must appreciate they seldom or never get faulty but if unfortunately there is some issue, You never know any authorised person to talk/ contact.

Customer service is poor

 – 
Askar sidhik
 – 
2021-09-02
Even if you raise complaints for Lease line they will automatically close those without checking. I had issue with the line , put request 4 times 3 of them close automatically without resolving. After that raised cancellation request, after two months still not disconnected and they are cutting rent. We are not using the connection after putting cancellation request
So for those who looking for lease lines. Either you must be a big corporate or high value, for those who work from home . They will not consider as valuable customer.. beware. Choose local available options .
Waste of one month salary

Customer friendly app and service

 – 
Maahi2693
 – 
2021-08-23
Since i have shifted to jio i have seen some amazing changes which i would like to mention :
1) the network rarely drops, unless you are travelling through ghats.
2) the ease of doing recharges and offers on the app is great.
3) jio app has some significant offers and customer friendly packages ranging from calling to data usage to buying goods to broadband services and OTT apps. One can construct a plan that fits best for their usage.
4) the customer service provided by jio is to the point and resolves all issues at the earliest keeping in mind customer satisfaction.
5) i have made the shift with cellular service, broadband, landline and trust me i have been the happiest customer.
6) the range pf product and services is astonishing and certainly worth it.

Jio Fibre

 – 
ParasKumar Jain
 – 
2021-08-22
I am using Jio Fibre since last one week. It’s definitely better than BSNL service. But the My Jio app has some issues. In the app my smartphone, an iPhone is listed twice. And the same smartphone of mine is shown as an connected device as well as blocked device. Any number of attempts to solve this issue doesn’t work. Deleting and reinstalling the app also doesn’t work. Technicians have no clue.
Field technicians knowledge is an issue.
Help is not easily reachable. Requires improvement. Thanks

Pathetic customer service

 – 
AyushiShrivastava
 – 
2021-07-05
I have relocated within 500mtrs and trying to place relocation request since past 10 days but it always shows me “System not responding error” I have been following up with customer care for past 8 days, i am calling them every day and they always say it will be resolved within 24hours. I have already recharged it October and they aren’t resolving my issues and giving option to disconnect my service and that they will not refund my amount. Such a pathetic service they have! I am myself an iOS developer and I know the resolution won’t take more than 2 hours! Really really disappointed.

Poor service

 – 
Ferdin R J
 – 
2021-07-03
Facing internet connectivity issue for more than 10 working days still the issue has not resolved and no proper response was provided by local team and customer care team. The customer care team is showing interest only on getting high rating. They have no idea on issue or queries.
continuous followup with the local team and customer care I’m fed up on the service. The local team has shown interest only providing new connection and for recommending new user after that there is no service has been provided. They are not even responding to the call. Even the higher official person are also not making necessary service arrangements.

The best supportive network

 – 
mrTech's
 – 
2021-06-12
I said with my own experience of using differe networks on for a month or more. JIO has plenty of offers and plans which can be afforded by anyone typically which is on every network, but only JIO has pure 4G no other network has. Coming to the app, which is big deal with JIO network. Only the app can save you if you run out of data. But the in app offers are better than other recharge providers that’s for sure. To me personally JIO comes to the top in service with network and app.

Data consumption is faster now

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suji s
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2021-06-03
Earlier i used to see max to max 1.5GB data consumption for my day of work. Nowadays i see that even 4.5 GB data is getting exhausted. Seems like Jio is shifting to recovery mode for whatever data they had provided earlier. There is no real time data calculator or something. Stop doing this zhol Jio.. if i compared it to Vodafone, your data consumption is very very high. Soon will have to shift to another provider.
There is no proper support for your issues, it’s impossible to talk to customer care as these support chat bots are useless and make you roam in circles than satisfactory resolutions of your issues. Shame on you JIO for making these worst support experiences.
India need to think about another competitor for JIO, else this monster will rule indistry and loot us with these cheap tactics.

Worst customer service

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raja 77
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2021-04-23
I’m getting only 2g speed that also not staple, when I check with customer care , they said, due to 5G work in progress everyone facing slow speed internet connection issues.
And recently my Fiber cable get damaged by heavy vehicles in my street, I bring this to custom care, they assigned the technician and shared contact. While I speaking with him at first time , he said , I ll come in next 30 mints. After 30 mints in keep calling , he didn’t pick the call and spoke with customer care 3 + times even no issues.. still issue not fixed and no technician came to my premises.
I wasting my time and unable to continue the work (since I’m n WFH). So I suggest to everyone plz don’t go with Jio Fiber, there is no prosper customer service.. go with ACCT if it is available in your location.

Jio auto pay

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Aajay Reddi
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2021-03-26
I have registered for Jio auto pay for prepaid number in 23 April 2020. From then it is getting auto recharged. Auto recharge successfully couple of time. However, it got auto recharged on 22nd March 2021 as my plan expiring on 26th March 2021. Amount was deducted from my credit card(which I added for auto pay option). But it is not reflected in app and I am unable make calls where issue is my plan got expired though it got auto recharged. I tried to raise compliant through jio app but not successful due to poor customer support options. I called up to Jio complaint number 198, there I got a response your plan expired please recharge.. almost 10mins I spent... but couldn’t reach customer support executive. Please help.

Jio is scamming people.

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THIS VPN IS MONEY SCAM
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2021-03-02
ATTENTION JIO USERS!!
This review maybe long but worth it if you’re a jio user. I’ve been using jio for a long time and I started noticing my data gets exhausted quiet fast. I’ve 3gb/day package and with negligible use of my handset my data still would get exhausted sometimes even when I hardly touch my phone ( all automatic update and other settings turned off ) I have two handsets. At times I would be bound to recharge extra for the day. I did my own investigation and tracking of my data usage and was horrified to find that Jio is scamming its customers with false data usage.
They have a system that alerts the network if someone recharges extra after finishing their per/day quota. So the number gets stored in their database and in future they would falsely exhaust the customers data so the customer recharges extra. Imagine the profit if they do this to even 1% of their total customers.
I have also confirmed this with someone who’ve working in a higher post in jio services.
Now I’ve moved to Vodafone. Much cheaper and better plans and atleast they don’t cheat their customers.
Please do some online research on jio data scam. You’ll find all the reports. Shift to other service if possible.

They just ignore your request after paying money

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nalininadh
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2021-02-19
Worst service. Submitted request for jiofiber and they called me for my availability to take 1500 as deposit to process jiofiber installation. I have been waiting for two days for this installation but rescheduling every time. Almost they rescheduled it for 7 times in two days. There is no constant time and person appointed for this installation. Called support multiple times and every time they say engineer will visit at this time definitely. Even the area manager dont care about Jio service looks like. They just care about count of connection they submitted but they don’t care about the installation.

Slow speed problem

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Hamdan Saifi
 – 
2021-02-13
Dear Jio team,
I would like to inform you that Internet speed is very slow since more than one month, recharge payment for whole month totaly expired without using internet, if we have important to do something we can't.. because of slow speed. It's better to port connection to other provider, this same complaint is not from only my self, it's from many Jio customers are complaining same issue.
Dear Team, I would like to suggest you as an Indian since I respect Jio and Jio family to Please resolve the issue asap. Otherwise people will start to porting from Jio. as you know already the situation of the market. One of foreign company is near to start the business in India.
Thank you 🙏

Jio app & data

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Syam Vijayan
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2021-01-25
Connection is unstable and can get worser when the dongle is inside the room.
However my concern is the MyJio app, it won’t allow u to reacharge from the app multiple times and I get a message saying my data for the day is completely used when I haven’t used much and the app says I’ve 2.45 GB data left & even shows the incorrect renewal date.
To add on once I spoke to a lady customer service executive for the bills of the recharge I’ve done as I’ve changed my phone nd the new app was only showing my recharges for last couple of months and she said dat I need to get it from da app alone when I was explaining, I cudnt she bluntly hung up..
It’s all about integrity and I really trusted Jio at least to b da best data providers which in turn made me think, I was just foolish

Unsatisfactory fibre connection

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kunlaks
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2020-12-23
The after sale service of jio fibre is worst . It take 4-5 days to Appoint the service engineer . From the last 3 days i am suffering from jio fibre net issues , but they didn’t appointed a engineer to solve my issues . I am suffering from last 3 days ( net not working) because it is prepaid connection the 3 days also count in 30 days , ( the days which i didnt used) in india approximately half of thr million customer face this problem in a week , week on week , . Why would that days count which I didn’t used.
I switch myself from airtel fibre to jio fibre . I think i took the wrong decision..
Because u are counting my unrealistic days which should be not counted

Leaves a lot to be desired

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rkp10001
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2020-11-09
I wish the app developer would have spent some effort to “making a complaint” also as good, as he made functions that generates revenues for the company.
There is no place in the app where I can lodge a complaint. There is a jio care where it’s not interactive and they only have uploaded links as faqs.
The jio helpline number - if we get to speak with someone with 10-15 minutes of luck then we are super lucky. And if the line gets disconnected - forget it - no ones calling you back.
I go to jio retail store to complain - they say they can’t do anything.
My jio fiber internet doesn’t work - sadly I have paid for the year and I don’t think they would refund. The set too box they gave me almost 10 months back - no one has bothered to come back to me to install it.
I think jio has become so big that they can’t manage their consumers and their complaints.
So I had to resort to writing a review here. Let’s see if someone gets back and bothers to resolve my issues

Not able to resolve issues

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kkj1971
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2020-11-06
I am using jiofiber on my tv. For last 20 days, I keep complaining about non-availability of Sony Liv Premium channel though I have subscribed it in the prepaid package.
The complaint gets registered and gets closed without solving it. There is no phone number available where you can call and talk to.
I think JIO will take another 100 years to reach to the service quality that is provided by other service providers.

Worst service provider

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S.Z;
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2020-10-31
I have been living in the centre of Ahmedabad city still the quality of network is very poor in my area and after complaining since months jio has not done anything to improve the quality of network their entire customer care is pathetic and unresponsive they never solve any problems, i am literally tired of jio and its pathetic network quality. They are giving 2g connections in name of 4g no doubt this explains the cheap quality and cheap price of jio. I recommend to never make a mistake to switch to jio and they should be held accountable for poor customer service and network. Cant even have a proper video call or zoom meeting.

Worst mobile network service globally

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zain1-1
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2020-10-19
JIO is a scam, most of the times doesn’t even provide even 2G speed or network while being in a metropolitan city. Even though it’s always ready to take the customers money, the delivery of the service is no way close to the promised services. Highly disappointed with JIO, just takes money and shams their way when it comes to providing quality service, definitely going to switch to Airtel/ Idea / Vodafone or any other telecom service that is in no way related to Jio and it’s subsidiaries. Will also recommend all my family memebers and friends to NOT become a member as jio even though being a market leader, talking about 5g and stuff can’t even give basic 2G speed.

Network is very bad and service worst then network

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ssudheer07
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2020-09-26
Network is very bad, I am using jio sim but there no network, before last month recharge with 50gb data for work from home but not able to connect network hardly use 10gb in month, last month 40 go data but still same situation, trying to connect with jio service Center but no response, visit jio Center but they said we can’t do about network we just sell sim fibre line and many more product but can’t help with service, it’s worst thing there in service sector no one responsible about service and customer feel like fool, I am not going to recharge again with jio network going to port with other network.

My Jio - Jio Fiber - Extremely poor customer service

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NothinButTheTruth_00
 – 
2020-09-16
Reviewed for Chennai location.
I lost my JioFiber connection 5 days back.
Paid recently for the 3 month subscription.
Unable to reach MyJio customer service through their app or through the What’s app chat.
Always get the response that their agents are busy.
2 service request raised, NO technician has visited my place.
No responses through their email.
Been calling their toll free number for the past 5 days.
Was able to reach them only thrice out of my 20+ attempts. Each time have to wait at least 25 mins to speak to someone.
I waited 52 mins once for them to pick up the call.
Even if this is a bad time around the world, and it’s probable that there aren’t any technicians to support, they could have still acknowledged my requests definitely in better way.
I have lost 5 days worth of internet money already, and they are not willing to reimburse the costs, or extend the duration of my plan for the days I have lost.
If you think about getting JioFiber, read my review again.

Having network issue

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yashveer-negi
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2020-09-10
I switched to Jio 2 year back. And it was working very nice. But now facing network problems since several month. I have sent email to customer support, they told me signal were good in my area and we will fix existing problem asap but still same issue after several month. The big problem is WFH affected due to poor network problem. The main problem was in opposite side of Jio tower. It was working fantastic when Jio started two year back in all over the house.

Better then Airtel..!

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Mack RC
 – 
2020-08-24
Affordable and genuine. Good network coverage(not as much as bsnl. But better then airtel.) No hidden charges. If I buy any recharge packs twice, they get activated one pack after the other and i also have an option to activate the second pack if i desire. Nothing like Airtel. I can happily recharge before even the recharge date comes.
Only drawback is the customer service. If they improve it, there is no better network in india other than Jio.
Thank you all at Jio! Keep up the good work.

App not as per expectation

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Puneet 😎
 – 
2020-08-03
1. Data usage does not get updated after 60 minutes. Lag of 1 day observed.
2. Jio set up box already installed. Still it shows that I can order.
3. Detailed usage for a particular period is not retrieved. It sends you plan info on email.
4. One month extra voucher is claimed but in case u activate it, it gets activated immediately whereas it should be post expiry of regular plan.. This voucher thing does not make sense.. in case it is claimed, then the app should show extension of tenure rather than having to activate it. Why this gimmick?

Worst App

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Vinayak Katwa
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2020-07-24
The App is designed so pathetic I cant even give 0 stars. I have recharged and have around 8 vouchers with me for claiming it. But the app keeps on loading and doesn’t even gets redeemed. It is for my jiofi. I also use jio sim in my phone too.
I called customer care and told them about it. I have updated my app, reinstalled it and everything is done. The customer care person tells me to call from the jiofi number or call from non jio numbers. And they cannot help on this issue.
And when I asked I have vouchers and how can I use it they say they can’t help. This is how they are looting people.
What else option do I have other than this?
Only thing I can say is these are bunch of A##holes.

My new plan started without expiration of my old plan. So I have two active plans now

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ssp019
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2020-05-03
I use jiofi for internet. Previously when I recharged a new plan, it started after expiration of my current plan. But today when I recharged, I had a current plan to be expired on 4th May. So my new plan should have been activated after 4th, but in app I see both plan active and I will loose 2 days of validity from my new plan. Please resolve this at earliest.

Charging 50% as penalty during lockdown

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birju007
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2020-04-29
Jio is simply about making money all the time .... as soon as this lockdown is lifted will be shifting to any company but jio .
How can they charge 50% as late fees even during lockdown also on bill they are showing as other charges .... which is fraud. We all know they have all government authorities in there pocket but this is a fraud on massive scale imagine 40 cr customer even if 5% were unable to pay on time which translates into 200 crore of late fees
Consulting lawyers for misrepresentation on bill and filing a class action suit against them ..... will recover dues of every individual with Interest

Worst service on covid 19 .

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afsan46
 – 
2020-04-02
If i would had option to give zero or negative stars I would not think twice. This is the Worst network ever!
My sim stopped working and your customer care service can’t help me , as you have not provided them with enough resources to sought out the issue. Is this the way you are helping out your customers. In this tough time of COVID 19 , how can a person be without a working sim card. I am currently working at home and my clients cannot contact me anymore. Your customer service is asking me to wait until everything gets back to normal. Nobody can predict when this will come to an end. I am not going to tolerate this. Fix my issue soon. I am concerned about my clients. But you are least bothered about yours!

Hello manipulating stupids!!

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Pillai86
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2020-03-14
You guys are like the worst corrupt ever existed. My full dnd turned off and changed without my permission. Not blockng people who call me and sms me about commercial things. And no network issue is never responded to. If a business person can't do basic things required for his business, I think the person who heads the business is a stupid. I want to use bad words, but I'm not a corrupt maniac like the head of the entire business who walks in a suit as if he is the best!!corrupt guys!! never fixed my network issue even after complaining for 3 months. I sent an email asking clearly not to reply except informing me about legal department postal address and email and phone. I dint know you guys are illiterates!!

Last entered this telecom game,Stood First.

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Dr.sreekrishna
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2020-03-12
This is by far the most convenient app offered by any telecom services out there in India.
Can rely on it for most of your work, As the Reliance in Infamous for making more more in short time the silver lining is they are offering quality at same time, so who cares when you get uninterrupted great services at almost or even seemingly less launch prices.
They aren’t fools to not make profit, they addict you to their quality and then make their profit.
high end neuroscience is now a common phenomenon in marketing, so you definitely can expect that with JIO(Famous for quick adoption/Upgrade).

Package for ISD

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Romi Pruthi
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2020-01-02
I had taken a Pkg for ISD in the month of May from your outlet in RKPuram. On the very next day it turned out to be an International Roaming pkg. The dealer expressed his helplessness on this mistake and asked me to contact the “customer care” department. Have been writing emails to them ever since the month of May ( at least a dozen of them till date) but every time after about 2 days I get the same cut copy paste reply from them .....” we have forwarded your complaints for investigations.....” .
How long is this going to continue; is there no authorised person who can look into the GENUINE complaints of the customer.
JIO is doing exceptionally well, but that does not mean that complaints should be overlooked even if they are from an individual.
This is uncalled for and most disappointing. Who is responsible for this loss of 1100/- to me. Can someone be kind enough to respond.

Worst network

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Shubham161002
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2019-12-14
One of the worst network to have, very slow internet speed, I have jio for more than a year, I rang up jio helpline number 2 to 3 times saying ‘we are constantly trying to improve our network, we can see that there are large number of jio users in your area due to which your internet speed is reduced’ Now, what can I do, I asked them to launch a complain from my side which they have already denied many times, jio is failing from success, I have another Airtel number which is superb, superb customer care services and of course net speed. Jio should provide us with an option to report those customer care persons who doesn’t really do anything but pretend that they are trying their best, just one suggestion stop duping your customers.

The worst app and the worst service you will ever confront

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Santo_Kalayil
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2019-12-05
After the new update of my jio app, now we cannot use our discount vouchers any more. Asking for the resolution of this issue, I have chat with myjio app customer care representatives many times. I had to repeat the same issue to 3 representatives within two hours time. And found useless. One of the representatives even told me that my jio number not a jio number at all.. how worse is the irresponsibility to their customers! They continously tell lies to satisfy customers. If anybody has doubt try with you discount vouchers which the app shows. They are useless. If the vouchers are useless they could remove those vouchers which intend to cheat us. Before the last update i was doing the same recharge with discount coupons applied. Now there is no option to apply anywhere in the app. If we try to use the tab of vouchers, it will describe a step how to appy it while recharging. But in reality, applying option is not found in that payment section. Earlier it was there. Customer care told me to watch their series of videos which are never working to apply discount vouchers. Please don’t cheat your loyal customers.

Worst customer service

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Given up user
 – 
2019-09-20
So I call the helpline number (198) and the first time a lady picks up and tells me what to do regarding my query and when I do that my issue isn’t solved.
Then I call again and a gentleman receives it and says what the lady said was wrong and do another thing. Well, turns out that too doesn’t solve my issue. When I ask him about the same he tells me that he doesn’t have information regarding it! Well then I asked him to transfer the call to any supervisor/superior and guess what!? All are busy having dinner and nobody’s available to attend to my issue!
Thanks jio 👎

Worst security app

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Girdhari ji
 – 
2019-08-05
I lost my sim and also with that all my information about my name father name date of birth address Aadhar number every Information was given to the person who found my lost sim
As with a simple click on login with sim option and then go to profile option will give all your information to the person who is using the sim
Also this information is required by the Jio support to verify a Jio account which one can easily see from my Jio profile option
Which gives my Jio application Zero rating in security and -ve rating in spoiling someone’s life
Also my Jio app and other Jio apps require permissions like access to all call massages location mic call and mostly access to storage which is not required for a application like this also threatens a Normal person life by hacking the details to its server ..... it should be limited to the required permissions as per the requirement of that particular application only

Very convenient App

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Jacobtvm
 – 
2019-07-12
This app is very useful and I am using this for more than 2 years. I do all type of transaction using this app and never had to visit Jio customer case. Big advantage is that it shows the data usage in detail.
This very helpful to recharge when traveling abroad. (No other service provider gives international roaming for ₹2/minute. In many countries , it is cheaper than buying a local SIM.)
My only complaint is that I am not able to use many ₹50 vouchers I earned earlier.

Issue with international roaming and dual sim iphone

 – 
drtusharahuja
 – 
2018-12-18
Ported out of airtel , unfortunately regret the decision. Jio is pathetic on international roaming. Airtel was anytime better. You dont get network most of the time. Even if network was there, phone use to come out of coverage
Other issue is using jio on iphone dual sim. Call fails so many times .. and you have to restart the phone to get it working.
Needs lot of improvement.. Airtel was little expensive but was better anyday.

Very Disappointed

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Chris Basumatary
 – 
2018-10-31
I am having issues with international calls, sometimes when I receive international incoming calls(from a Chinese number), it doesn't display their phone numbers, rather it picks some random Indian numbers, therfore I won't know which friend of mine is calling me, why? I generally tend to ignore those numbers which I don't recognise at first time, and when they call me for another time, it doesn't display the same Indian number that had appeared earlier, but another new random Indian number, it never displays the same number, and when I redial that number, it rings up a random Indian person who did not call me and has no idea that this happened, when I tried to talk to the the customer care service, they couldn't help me with this. Ikr it might be a major problem, but please try to fix this. Rest everything seems fine.

Poor Customer Service

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MaddyKotagiri
 – 
2018-07-13
I’ve ported from Airtel postpaid to Jio, I made sure that I’ve cleared all the bills with Airtel and even verified the same with Jio and verification process is successful. All of a sudden after 2 months Jio service is totally disconnected without any intimation. I called to customer care from a different Jio number and spoke to multiple people and none were able to identify what was the issue. Finally after 3 days a guy was able to identify and told me that some ₹100 was still pending with Airtel, ok fine I cleared it and I was told that services will be resumed in 24 hours. It took 3 days to resume my services for Jio and again no representative was able to answer to my questions. Request Jio to educate these people and give proper information.

TOTAL WASTE OF TIME & MONEY

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Charu6732
 – 
2018-05-03
I got my Vodafone no. ported in jio last week. Since today I am unable to receive any calls and even after repeatedly filing complaints your representative are unable to resolve this issue and have an audacity to cancel my service request because they were unable to contact my no. How stupid is that? When i have filed complaint about the same issue and when i have give an alternate number then how can they themselves cancel and give this reason that they couldn’t reach on my main number wherein because of your stupid service my business no. Is not receiving calls. I can make calls but there’s no incoming. Your service and your customer representative are pathetic. Unprofessional and stupid people who have no manners and have no interest in resolving customer problems.
Don’t waste your money and time with JIO