iPhone Screenshots

iPad Screenshots

Description

More than 11 million direct customers prefer using EaseMyTrip for the guaranteed best price on
travel booking. Download EaseMyTrip mobile app to search and book holiday packages, flight
tickets, bus tickets, hotels, cabs, and trains. We also provide attractive offers on travel through our
flight tickets booking app. Enjoy special discounts on first time booking and make
unlimited memories with EaseMyTrip.
On the EaseMyTrip flight booking app, you are guaranteed to have the best rates on flight booking.
So, download our mobile app through the app store and not just book flights but also get
competitive hotel tariffs, best holiday packages and bus ticket price. You can find-out the cheapest
room rates across the app with the best hotel deals & discounts. Our travel app provides a hassle-
free flight booking experience to the users on any handheld device. You
can book domestic and international flight tickets for one way and round trip.
HIGHLIGHTS
Flight Booking
● Search, compare and book air tickets for domestic and international airlines
● Book flights at lowest fares on one way and round-trip flight tickets
● Book cheapest domestic flights and international flights
● Pay no convenience fee* on flight ticket booking
Domestic airlines that you can book with us are Air India, Vistara, Jet Airways, SpiceJet, IndiGo,
GoAir, Air Costa, AirAsia and Indian Airlines.
You can also book top international airlines like Air Arabia, British Airways, Cathay Pacific, Delta
Airlines, Etihad Airlines, Emirates, Gulf Air, Air France, Lufthansa Airlines, Singapore Airlines, Thai
Airways, Qatar Airways, Kuwait Airways and much more.
Hotel Booking
● Book hotels at best price with our great deals available on app
● Book domestic hotels, international hotels, rental homes, shared rooms, home-stays, and
more.
Bus Booking
● Book bus tickets with us for more than 2000 bus operators serving around 1 Lakh+ bus
routes
● You can book from wide range of bus options, including AC Buses, Non-AC Buses, Sleeper,
Deluxe Buses, Volvo Buses and more
Holiday Packages
● Plan your vacation to visit new places in India or go for foreign tours.
● Fill the holiday query form and let our experts call you with the best holiday deals.
● You can know about domestic and international holiday packages from them or ask for
customised itineraries
Train Tickets
● EaseMyTrip is authorized IRCTC booking partner for Indian Railways train tickets.
● Search trains for all important destinations and upon knowing the availability, book trains
online at no convenience fee*.
● You can find and book trains for all major train routes, check PNR Status, live station status,
and more on our app.
Cab Booking
● Best price available for cab booking for all major routes.
● Airport transfer at affordable price.
● Intercity/outstation cab booking available for road trip.
● Choose from different categories including Sedan, SUV, Hatchback, and more.
My Bookings
● Get access to all your past bookings and future trips with EaseMyTrip
● Check flight booking details, request for e-tickets and details on SMS
Check/Modify Trips
● Get access to all flight and bus options available on your preferred flight and bus route
● Explore your booking details, cancellations and more
● You can check and modify your journeys by filling your ticket reference number
Web Check-in
● Take advantage of web check-in feature on EaseMyTrip app to allow you to check-in within few
steps
*Terms & Conditions Apply

What's New in Version 3.5.2

- You can search all the top train routes
- Check return ticket in PNR Status
- If you don’t get train, you can quickly book flights with us
- Option to select different country and currency is added
- Option to select seat, meal baggage before payment proceeding in flight booking.
- Bug fixes & enhancement.

Seller

Name

Easy Trip Planners Private Limited

Information

Categories

Version

3.5.2

Size

202.1 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 11.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14Plus, iPhone 14Pro, iPhone 14ProMax, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

Customer Ratings

All Versions

2,668 Ratings

Customer Reviews

Happy user

 – 
milind mahajan
 – 
2022-10-01
Version 3.5.1
EaseMyTrip has always been transparent in the booking process till tge end. No last minute add ons and surprise fare changes.

Payment issue

 – 
DEesitMatters
 – 
2022-09-30
Version 3.5.2
Company doesn’t give refund amount for not confirmed train tickets. And we can not have tracker for our transactions.😤

200 Rupees extra

 – 
maiheri
 – 
2022-09-29
Version 3.5.2
When I was completing my last step for payment.. Ease my trip was showing the amount but on any payment app they were showing 200₹ extra. I didn't understand why this happened. In hurry I booked the flight. But I don't know why this would happen..

Choose MMT not EMT and thank me later!

 – 
oncodocVJ
 – 
2022-09-29
Version 3.5.2
EMT was a "saviour" in times of hiked flight rates 3-4 years back. Judging by the previous experience, happened to do a hotel booking today. And must say, boy have they thoroughly disappointed me. The booking with the hotel is still pending after having booked 4 hours ago, amount has been deducted on the card and customer care refuses to pickup. The automated responses on WhatsApp and SMS do absolutely nothing to placate the customer's frustration and anger. Worse- I used a Coupon Code that I earned through shopping on another site and have lost the coupon as well. Definitely not using EMT after this - ever again!

Good

 – 
saksam2234
 – 
2022-09-29
Version 3.5.2
Good

Best Experience with cheapest Fares

 – 
Ashri76
 – 
2022-09-28
Version 3.5.1
Excellent and easy to use

Memories

 – 
yuvraj_singh_24
 – 
2022-09-28
Version 3.5.1
I had a fabulous journey in decent amounts. Enjoyed a lot and made bunch of memories.

Save money with offers

 – 
Roopa D S
 – 
2022-09-28
Version 3.5.1
Save money with good offers, use the code

Good App

 – 
Dhaval Rajani
 – 
2022-09-27
Version 3.5.1
Nice App For Travel Booking

Pathetic Service

 – 
Micky37658
 – 
2022-09-27
Version 3.5.1
Cheater App.
Did not refund me amount they get from Irctc. Then when I made consumer complaint online after that they accepted n transfer that amount in my emt wallet. But even after 6 months I’m not able to transfer that amount in my account.
I thing they give training to their customer care executives on how to give make fool of customers. Fool scamsters

Review regarding this application

 – 
AJ_SAROJ
 – 
2022-09-26
Version 3.5.1
This app is too easy to manage all stuff in one hand.
And I also prefer this app to my friend circle they also appreciated this app.
The main thing is that it’s conciseness very impactful application.

easy with easemytrip

 – 
slgRhea
 – 
2022-09-26
Version 3.5.1
Booking ticket with easemytrip is very easy and fast whenever i have to book tickets i refer easemytrip.

Azad

 – 
thinker09
 – 
2022-09-25
Version 3.5.1
Fantastic App .
Loved it.

Good app

 – 
Riri020
 – 
2022-09-24
Version 3.5.1
Their support staff is very helpful. It’s very easy to use the application and very smooth functioning. So many benefits and makes travelling very comfortable.

Trip

 – 
sachimishra
 – 
2022-09-23
Version 3.5.1
I was looking, for a trip perpignan/ Milan malpensa round trip! with fewer possible stopovers and especially a few hours!... And with my trip I found it and not too expensive

Doesnt work well for train booking

 – 
Abhilash Vijayan
 – 
2022-09-23
Version 3.5.1
I tried booking train tickets multiple times, but even after providing IRCTC credentials it doesnt book the tickets. Even though the money gets refunded, that doesn’t solve the issue. If a ticket booking app can’t book tickets then what good is it for???

Customer care service not good

 – 
Customer123345
 – 
2022-09-22
Version 3.5.1
I tried contacting the customer care but didn’t get any response and was not able to get answer to my question

Minus ten (-10) ratings for PATHETIC CUSTOMER CARE SUPPORT.

 – 
shaies18
 – 
2022-09-22
Version 3.5.1
I have been trying to contact these Aholess for a day now. Neither do they reply to your emails nor to your calls. If there was an option i would rate them a -100.

We cant type search the city

 – 
yehehdnenz dbebe dhe
 – 
2022-09-22
Version 3.5.1
Ridiculous

They provides very good service

 – 
naina bharti
 – 
2022-09-21
Version 3.5.1
This app makes my trip much more easier and you should also try this app.

Good app

 – 
payal1230
 – 
2022-09-21
Version 3.5.1
Great application easy to use

Hotels Arrnagements

 – 
Akki@ski
 – 
2022-09-21
Version 3.5.1
Great Experience get all thing on time very supporting staff to mange all things👍🏽

Feedback

 – 
easemytrip14688
 – 
2022-09-21
Version 3.5.1
Good app

Good Discount

 – 
Pavan Thala
 – 
2022-09-21
Version 3.5.1
Very Good Discount compare to other app for bus booking

App is not working

 – 
tarun.vrma
 – 
2022-09-21
Version 3.5.1
I installed the app to book a hotel but when i was searching i am unable to search anything in the app. There were no results on app, chrome and safari too. My phone is iphone xr. Pathetic first time experience. No use of app, uninstalling.

Good

 – 
ansarishuaib
 – 
2022-09-20
Version 3.5.1
Good

Best

 – 
JSKMohan
 – 
2022-09-19
Version 3.5.1
Best APP for Flight Booking

Hansel free booking.

 – 
nish 2021
 – 
2022-09-17
Version 3.5.1
Easy process with good discount.

Poor customer service

 – 
ashish durg
 – 
2022-09-16
Version 3.5.1
Don’t refund the amount after not confirming the ticket

Happy

 – 
boopathy raja
 – 
2022-09-15
Version 3.5.1
Happy to use

Excellent

 – 
AN Unnikrishnan
 – 
2022-09-15
Version 3.5.1
Excellent app to use with no conveyance charge.

Fraud!!!

 – 
Inks23
 – 
2022-09-14
Version 3.5.1
Don’t buy any tickets from them!Especially not the supposed “zero cancellation insurance”. They do not refund a single penny inspite of the fact that I paid extra for this and the worst part is, they have an extremely unresponsive customer care service! More than half hour wait and no one is picking up the call!

Super

 – 
PratipD
 – 
2022-09-13
Version 3.5.1
Good deal and super booking experiy

Excellent app

 – 
Jai434
 – 
2022-09-13
Version 3.5.1
Very reliable and authentic app, ease of booking process, liked it very much.

Ease of booking

 – 
vd0604
 – 
2022-09-11
Version 3.5.1
Much more simple than any platform with no hidden charges ..

Beware booking international flights

 – 
Saish1703
 – 
2022-09-11
Version 3.5.1
They claim they will book refundable tickets till the time to actually have to refund. Their refundable policy is bizarre and has nothing to do with what the actual airline is charging. They charge 3x more and give no explanation for the charges. Horrible experience booking international flights with them. Please beware.

How did a fraud company get into Public issue?

 – 
Rshi_Acharya
 – 
2022-09-11
Version 3.5.1
How did a fraud company get into Public issue?

Awesome experience

 – 
Ajaygabale
 – 
2022-09-10
Version 3.5.1
Awesome experience

EaseMyTrip review

 – 
I N Mukherjee
 – 
2022-09-10
Version 3.5.1
Have been using it for more than 10 years now.. thanks EaseMyTrip

Sonish arora

 – 
sonyou123
 – 
2022-09-09
Version 3.5.1
Very convenient only point is discounts and offers need to be there

Awesome App for Travelers

 – 
Malav sukhadiya
 – 
2022-09-08
Version 3.5.1
You save almost 2000 per day booking through this App

Pathetic experience of train booking

 – 
Raj7eev
 – 
2022-09-06
Version 3.5.1
I booking 4 train tickets and later on rejected by irctc due to hanging of easemytip app and amount is deducted of my account

Payment done but not got confirm ticket so far

 – 
mehta2022
 – 
2022-09-04
Version 3.5.1
Hi I made payment online but not got instant confirmation from them

Nice app

 – 
Navneet120288
 – 
2022-09-03
Version 3.5.1
Good app with simple UI and simple process from searching to payment

Good

 – 
dapatel212
 – 
2022-09-01
Version 3.5.1
Easy way for booking tickets

Worst booking company ever

 – 
〽️🅰🎋
 – 
2022-08-29
Version 3.5.1
Its been more than 4 months since I applied for refund against a flight which was cancelled due to the covid outbreak. Since than i have contacted with ease my trip customer care agents like 100 times via phone and via email. But still no refund is processed. I had also booked the same flight for the same dates from yaatra and goibibo for my friends. But as because of the outbreak the flights were cancelled from the airline end, we requested for refund and from yaatra and goibibo we had a hassle free refund experience. (For which i can easily provide proof) that there refund were processed for the same flights and the same dates. But from EaseMyTrip my refund amount is still pending. And the cancellation which we made were all made on the same dates with all the three companies.

Excellent

 – 
RSATEESH
 – 
2022-08-28
Version 3.5.1
Excellent

Great experience but less offers

 – 
sourdas1
 – 
2022-08-28
Version 3.5.1
Have more offers on cards

Air Tickets

 – 
Cars2389-5905????
 – 
2022-08-28
Version 3.5.1
I booked the return air tickets for my family to Deoghar from Delhi and the overall experience on EaseMyTrip was a pleasure. The entire process was very simple. Looking forward to more. Thank you.

Exceptional service

 – 
maddy joe11
 – 
2022-08-27
Version 3.5.1
I had always got better rates . Easy to use coupons

Fast and well designed app interface!

 – 
Anand gawade
 – 
2022-08-14
Version 3.4.9
I need to travel bi weekly and I quite like the simple and user friendly interface and prompt support of EaseMyTrip! I wish there was more discounts for regular / weekly travelers like me... may be more discounts or flexible flight options .. or a card with points on number of bookings which can be redeemed like air miles. All the best team EaseMyTrip!:)

Stay away from easemytrip to not unease your trip

 – 
SP1402
 – 
2022-07-24
Version 3.4.6
Made my first booking via easymytrip and it was a horrible experience. I planned to host a pool party and considering that only booked the fortune select global hotel using the swimming pool filter on the easemytrip website.
But when we checked in got to know that the pool is not operational. It was really embarrassing in front of my friends everybody was carrying their costumes and we had to sit in the room.
Even the customer support is pathetic, firstly you can never get in touch with support with the calling number because the hotel extension lands to another department, so you’ll have to wait for eternity for them to call you back. And even when they do, you’ll have to explain your issue again and again to every new agent. I literally tried calling them around 10 times and had to repeat my concern. And all that without any resolution, seriously pathetic!

Just amazing

 – 
Daru bhai
 – 
2022-06-25
Version 3.4.4
Amazing customer care service I’ve never seen any customer care service is too fast in night I’ve called them at 01:00 am they picked my call & within 2 mint they solved my issue too much fast customer care service with cheapest booking in the market amazing service great app i love it.

No refunds for the cancellation

 – 
vinay2038
 – 
2022-05-16
Version 3.3.98
Once you booked a ticket you have to travel otherwise forget your money , its customers service is also uneducated, if you call them and ask them for the refund status they will just say wait for 24-48 hrs and after 24-48hr nothing happens , and this cycles repeats . Please don’t buy your tickets on this app. Please use paytm,ixigo,makemytrip.
Ankur tyagi who assured me to get back to me on my refund status but still there is no update.
Its been more than 30days I haven’t got the refund for the cancellation
Save your money and time don’t use this third party app

The worst customer support

 – 
Kumud Raj
 – 
2022-03-09
Version 3.3.93
The worst traumatic organisation to exploit and harass customers if things go wrong, that too due to their lack of guidance. The case of Puneet Raj has been still hanging for last 2 days. He has called 20 times in a day but they tell to call back but never call back. Nor they refund the ticket amount when the boarding was cancelled by airline for the info not given by them. This is the hopeless n useless organisation. Never buy ticket from them. Puneet Raj is still pleading them to resolve the issue but nothing is happening and condition is worsening.

Good site for booking

 – 
MohitSaini02
 – 
2022-02-26
Version 3.3.92
When I first used ease my trip it wasa good experience in terms of user interface and coupons available but recently now don’t see much coupons as earlier times
However I have and will again recommend this site for bookings with quick itinerary.
Furthermore would like to appreciate customer service efforts based on my recent experience. Clear and precise interaction. Looking forward to book from easemytrip 😊

Good service

 – 
IshaGupta2501
 – 
2022-02-07
Version 3.3.91
U have been using Easemytrip for flight bookings. They have lot of coupons and discounts so I use this regularly . I would recommend everyone to use it for flight bookings. The customers care unlike others is quite helpful and prompt which is the most important thing.

Great Customer Support and handling

 – 
daveescobar100
 – 
2022-02-07
Version 3.3.91
Greetings, team!
You've been fantastic in delivering on your promise of providing best-in-class facilities and pricing on digital platforms.
As a potential customer, the customer service team provides a first-class experience with no hassles and a quick response. Three cheers for the ground crew, and keep up the excellent effort.

Best customer service

 – 
KittU@22
 – 
2022-02-05
Version 3.3.91
I've been using easemytrip for last four years, and their service has been top notch. In April 2020 during the pandemic I had to cancel a flight booking. They refunded the entire amount, upfront from their end without asking anything. I'm still struggling for settlement for the flight tickets refund which i had booked from different platform during the same period. Also I always get cheapest deal on flights and hotels every time for sure. Thank you

DO NOT USE!!! Nishant Pitti another Badboy Billionaire

 – 
CMARSH3000
 – 
2022-02-01
Version 3.3.91
For 18 months I have been on the receiving end of terrible customer service regarding how the organisation processes refunds.
EaseMyTrip owe 1 Lakh rupees in flight cancellations. I had to cancel flights due to Covid, and they have retained my money. Even more recently, an airline cancelled the flight and still I’m not issued a refund.
Do not use this organisation. Book directly or with an alternative.
I have lost full confidence in their customer service and escalation team due to the repeated failures and lack of commitment and communication. They do not return emails or calls.
Even their CEO Nishant Pitti who I wrote to directly has ignored my request to rectify this wrong.
The organisation is corrupt. They take your money but provide no service. They are unethical, non-compliant and in breach of trust with customers.
Save your time and money and go elsewhere. They have taken my money. They will find a loophole in their policy and will keep yours.
If they have kept my money…I wonder how many more people in India have lost out.
Thank you.

Pathetic service

 – 
The Fundamental Mayhem
 – 
2022-01-20
Version 3.3.90
During pandemic, my brother and the entire family contracted the Corona virus and he had to fly out to paris in three days. Day in and day out, we kept emailing and calling their customer care but they kept misleading us with false information and made our recovery from the virus very difficult. There was no accountability of any form from their end and all we asked was for rescheduling our flight!!! Had the worst experience and never am I booking anything from them.
Be aware of such companies who would rob you off your mental peace and money.

Pathetic process of booking it has

 – 
nikhilkadam
 – 
2021-11-26
Version 3.3.85
I had booked a ride from Kolhapur to Bombay for 25 nov 21 and in the ride the night lamp was not working the seat was about to fall down and now I thought it’s a bus service issue but I had booked a ticket for u1 seat and it got booked for u3 for the double side one I won’t prefer double side that’s y I am booking it priorly but you are making a joke of it and I am filling a complaint on Twitter and if possible by consumer forum because I am trying to connect with you there is no proper customer service horrible app going to uninstall the app and spreading this everywhere on social media because the one who is worried about the health and booking a single seat for him you are making him unnecessarily adjust with others this is unacceptable and unhygienic and out of policy

Flawed database system

 – 
Shravan AV
 – 
2021-11-13
Version 3.3.83
I recently made a flight booking (Indigo) from EaseMyTrip. I was asked to login towards the confirmation and payment gateway section, which I did so. The transaction was complete, my booking was complete and I received a confirmation WhatsApp message from EaseMyTrip as well. However I had received no email confirmation nor a pdf on WhatsApp either. I was struggling with the pnr details on indigo website to really tough luck logging in and making the web checkin. So the logical thing was to try the customer service. I was directed to WhatsApp where I was asked to confirm the email id, which wasn’t getting validated either. I have used the app earlier and have made bookings as well. How can an account not get validated against the email address and phone number? Developers, kindly look into this issue ASAP.
P.S. I had to use the help of indigo to trace out my bookings. No support from EaseMyTrip so far.

Thank u..

 – 
beushszebsusbeubseusn
 – 
2021-07-26
Version 3.3.72
I know that it is great place for flight booking. Earlier, there were some technical issues but all shorted out now as I am a regular user of this site. I know this very well. If you will book flight tickets from any other travel website like MMT or GOibibo or others, they have kept a hidden fees of around 250 Rs at the payment gateway. Emt don’t take this type of charges. In fact, the site is really simple and this makes it user-friendly. In fact, I also reccommend my friends to book their flight tickets from this website…

Best Assistance

 – 
Rajat @77
 – 
2021-07-23
Version 3.3.71
The holiday of a life time - our gulet adventure in the Maldives was without a doubt our favourite family trip. The comfort and beauty of the gulet, the incredibly caring crew, the delicious food, the history we learned from our competent and friendly leader, along with the stunning beauty of the islands. Swimming in the most gorgeous coves, kayaking on crystal blue waters, hiking around ruins and into small remote villages and relaxing on the boat... it was the best trip ever.

Amazing holidays experience with easemytrip.

 – 
Aadi0098
 – 
2021-07-13
Version 3.3.68
As I was very curious about the flight and hotel for my trip , I discussed with my friend and he prefer easemytrip . In first I was not sure about the price but after cherry other sites or portel , yes they are providing the best rate in the market. And customer service is really good , if you face any problem they were ready to support you 24*7 . Thanks easemytrip for such a good experience ❤️😊

Ease My trip put Me in a lot of difficult times!

 – 
Sadtravller07
 – 
2021-05-16
Version 3.3.61
after giving exams in Bangalore, I booked my flight back home to Dimapur! The ticket costed me around 7k which was a lot for a student like me so I booked it a week ahead! I kept on waiting for the confirmation email but didn’t get it! Turns out the amount was debited from my account-but the ticket was never issues!
So i submitted a complaint to ease my trip sent the screenshots and everything! They said they didn’t get the money so I contacted gpay they said it’s been debited! The only way was for me to go home & check with my bank! I had no money left for another 7k ticket I had to go around asking my friends and relatives for money to arrange another flight back home! I ran around to my Bank but they said the amount has been sent to ease my trip so there is nothing they can do! A small amount for big company like them but a big hurdle for me!

COMPLETELY FRAUDSTERS BASED COMPANY

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ZAMEEKHAN1310
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2021-05-11
Version 3.3.60
purely based to steal the money from customers..
Never Book from this company they will steal all your money from your bank by the details you saved and your ticket will also be never booked!
If you talk to customer care they will be telling wait for 1 week and 1 week like this 6 months have gone..
When said to there customer executives regarding filing of fraud case against your company for the frauds you are doing they are least bothered about it as they are very sure that a common man cannot do anything to their frauds..
But they have to face the consequences for the direct money stealing from customers and customers bank accounts..
Your money will be deducted from your account and you never know who theft your money !!
This is that app stealing your money.. kindly uninstall this app to save your money!!
Government should never allow these spam companies in market...
We need a ban in this fraud company!

Unable to close the total amount pop up payment

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Varun Nemilli
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2021-04-13
Version 3.3.58
I liked this APP as they claimed it complete desi app. There is one issue with the total amount pop up which irritatingly doesn’t close once opened. May be it’s a trip to start over again and trigger the pricing algorithm.
What I dint like is the air pricing which automatically changes the prices(although it’s same for other apps like paytm) just before you make payment and if we close it then we have to start over again and fill all details.
These are the reasons users might switch to other apps.

Worst customer service experience ever

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Dugz AD PP
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2021-03-20
Version 3.3.54
This is the worst customer experience I have ever faced with any travel agent. I had been following up for more than 3 weeks and it seems the agenda was only to humiliate me and not help me with a solution (rescheduling of Vistara Flight). The customer care team is neither ready to help on a call, nor on mails. The only agenda that you have is to loot the customers by demanding unnecessary money and not by helping your customers find a solution, I ensure you that I will personally ask all my friends and family members to remove the app from their mobile handsets and never to use EaseMyTrip ever again due to a nightmare customer service. I hope this feedback reaches the right person/founders at EaseMyTrip. WORST EXPERIENCE EVER; will never recommend it to anyone, and hence the end of my relationship with easemytrip today.

Fraud team

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pshinestar
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2021-01-21
Version 3.3.47
Because of covid my 4 flights got cancelled. After speaking to EMT customer care support, they assured me that they are raising the complain against my refund and credit shell balance which will reflect in 7working days. Now its been more than 9months, these people are holding my amount and making me fool whenever I call them. For every single booking I have to call them for my refund amount. Its my own amount which has been hold by them from last 9months and everytime they say they ate initiating the request please wait for 7more working days. Are you kidding🤯
What kind of service is this?? Stop fooling people around and show some professionalism.
Really bad experience

Great app for flight and hotel booking

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Live to Travel ❤️
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2020-12-31
Version 3.3.46
As the name suggests it is really very easy to book your travel bookings, they provide 24/7 support, and also in the recent time of pandemic they have extend there support of free cancellation on flight and hotel bookings. I have got all my refunds well in time. Definitely it is one of my Favourite travel booking app and you can also go for it. 👍🏻👍🏻

The best app for flight booking in the market

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Koustav Bhowmick
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2020-12-20
Version 3.3.45
EaseMyTrip is the best app I have experienced so far in my travel booking journey.
The customer service is the one which will leave you bewildered. They are prompt and very empathetic to their customers. I got refund of two bookings of my cancelled flight during the pandemic which I believe very few out there in the market did.
The user interface is simple and at the same time all encompassing. Thanks EaseMyTrip. Would love to stay as your loyal customer for eons. A must recommendation.

Excellent work during COVID time by supporting customers for flight booking.

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lahfjf
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2020-12-15
Version 3.3.45
I fine EaseMyTrip really good for flight booking as they don’t charge any payment gateways free.
They have plenty of options in a single platform and this make it simpler for the users when you have to search for multiple flight and books as per your requirement.
There are some good people on customer support and they assist in getting you best deals.

Go for it🤩

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Sagarika@789
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2020-12-09
Version 3.3.45
I booked a flight from Bengaluru to Kuala Lumpur through Ease my trip for 10th May 2020. As the flight wasn't permitted to operate due to COVID 19 guidelines, I cancelled my tickets well in advance through INDIGO Airlines. I got my refund without any hassle through the same mode. I spent just few minutes of time and the work of done. Thanks for Ease my trip for the Hassle free experience.

Fraudulent

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bharathiv28
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2020-12-09
Version 3.3.45
I had booked my 1st flight in my life to take my family in air trip but due to COVID rules I need to cancel my trip I had paid 21k but when I cancelled I got only 3k back this is totally fraud almost 80 percent of my money got cancelled that was a hard earned money for which I wanted to make my mom happy to go in flight for 1st time but everything ruined....thank you so much for this adding they asked me to check with SpiceJet when I checked with them they are asking to check with easemytrip and in Spicejet there is 100per free cancellation wow you guys easemytrip screwed me n my hard earned money

Worst customer service and no process in place

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ChandraK1
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2020-12-02
Version 3.3.45
Acknowledged for the rescheduling, got the rescheduling charges paid, requested to pay some more for fare difference after some time from a personal number. And 1/2 hr prior to the flight departure, the same person told that passenger is a no show and airline ticket price cannot be refunded. I couldn’t even find the pnr of old flight. If they could have informed before I could have taken previous flight.
Worst customer support, additionally interface with lot of bugs. Horrible experience. Lost trust in EMT.

Convenient fee and cancellation facility

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navshek
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2020-11-30
Version 3.3.45
The site is very effective and easy to use but Convenient fee adjusted somehow rather they are providing promocodes and cancelling of flights is not easy we have to contact to officialls of the airlines for cancellation then they will cancel the flight further we have to cancel the flight from the easemytrip then submit for refunds it’s lengthy procedure ......
In spite of that , the site is really very good ...

Big Fraud company

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Pal saab
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2020-11-23
Version 3.3.45
I have never ever seen such kind of fake company in my whole life .
1 had booked INDIGO AIR tickets For 9 persons for 8th October 2020 DELHI to DOHA that we had changed to 13 October 2020 and the PNR for that flight is (VQIKTH) . During this our one candidate Name is (IMTIYAZ) was Crona positive and As per the IndiGo’s guidelines full refund will be applicable for this condition .
we had talked to the airline and they had divided THE PNR (REWL5Y) for Mr (Imtiyaz) and cancel the ticket with normal charges and issued refund amount (7625) because they said we need to verify the crona report , and after verifying the report they again refund me 5000 .
BUT from the easemytrip i have only received 5995 rupees till now. I have talked many times with easemy trip but every time they said we will refund the balance , But this fraud company have not refund me my balance amout till , i have sent many emails and talked with customers mant time but every time they email us we will varifiy but from last 2 months i am waiting for balance amount

Customer care doesn’t respond.

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dr.banerjee08
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2020-10-30
Version 3.3.44
I have a flight in 1st Nov. 2020. Not able to reschedule it through app. After a certain stage app is not responding. App is updated. Multiple mail has been sent to customer care. But in vain. Whatsapp chat and calls to customer care not getting any response. Very unhappy with customer care service.

Great service,quick response

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Apoorva Hari
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2020-10-23
Version 3.3.44
Thank you team for the quick response and organised manner of service. I must say I am a frequent traveller and I had so many bookings during the lockdown period and I haven't received refund from most of the travel agencies. I have been closely following up with them to receive the refund. It's only "Easy my trip" has made the process so user friendly and the entire process was completed in a couple of hours. I am very pleased with your service. Keep up the good work. Kudos to the team..

Very good customer service and resolution

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gdyyyg
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2020-07-24
Version 3.3.40
Since my flight got cancelled due to covid19, while the other travel agents had raised their hands by saying we don’t know, ease my trip is the only one travel agent who has given me the full refund. Congrats EMT!!! You are so well associated with the customers, which is making us again and again book through you.
Thanks and do keep it up!!!
- PRakash

WORST EXPERIENCE BOOKING A FLIGHT EVER!!

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hruaizela
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2020-07-20
Version 3.3.40
I had booked one way ticket from EaseMyTrip website. As soon as the amount got deducted from my card I received a mail stating that my booking was yet to be confirmed. Even after waiting for hours I could not receive my booking confirmation or PNR so I called the customer service; it was a pre-recorded voice which said that only customers whose flight is within 7 days will be entertained.
After waiting for sometime I cancelled my booking and lost half of it due to cancellation charges.
So, please do not use this agent for booking your flights even though they display cheap tickets.

Great application & Great customers service

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vats06
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2020-07-17
Version 3.3.40
Awesome quick support any time form EMT support staff and very comfortable & easy process. Many offers is one platform and maximum banks credit and debit cards offer. Very excellent staff and staff behaviour is very kind and polite. Hotel , flight , cab , bus , train and tour packages price is comparative less price.. I am always using Ease My Trip application and this application is very easy and user friendly. Best app very happy with your services.

My bookings and Refunds during Covid 19

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Reena Miglani
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2020-07-12
Version 3.3.40
I have been using EMT from a long time for flights bookings specially and its like I always travel minimum 4-5 times in a year. During the covid times when I made my bookings and was not aware of the sudden lockdown in late March, my flights got cancelled and I received my refund for two different bookings. Thanks! I really appreciate the service and the customer satisfaction they provide! Kudos to the team!

Best App for flight bookings

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AMIT PIPLANI
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2020-07-08
Version 3.3.40
I have been using Ease my Trip since a couple of years now. The best part of Ease my trip is that they don’t charge any processing fees. They used to have the best helpline centre which is being badly missed by me during this crucial time. Hope that would resume soon. They give the best available fares. Their app is quite user friendly. This is one of the best apps for flight bookings.

Customer Service

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Raadhikaa
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2020-06-27
Version 3.3.40
I have used it for more than a year without loggin and everything was fine.
But After i make a account and add money into it, real trouble starts and the emt team is found be worst of all...
The customer care team of emt is worst of all...
They didnt even know how to solve a basic issue... I have called abd mailed them several times but they aren’t resolve my issue of using amount in Easemytrip wallet..
I have added 3802Rs in the emt wallet for booking flight tickets... But the amount even after reflecting into wallet is not showing on payment page... No Resolution is provided even its been more than 10 days...
Also once a care person tells me to update the app but when i say her that i have already unistalled the app and again install it still nothing changes , she says that i have to update the app not to reinstall... From that day i m in wonder what that makes any difference.
Also Expecting one person in care team all the 10-12 persons that recieved my call are fools...
i dont know how someone with that IQ even gets a job in custome care team...
Also they said that they have been looking into the issue and call me back within 24 hours but even after 10 days they didnt call...
Also even not replying to mails...

Amazing customer service

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anshu4973
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2020-06-16
Version 3.3.40
I have been using ease my trip for all my travel booking which includes flights, hotels, trains . The service and the relates they provide are really liable and very much satisfied with it. Once one transaction of mine was failed and the amount stuck but the executive were soo supportive and cooperative that they use to take the regular follow up with bank as well as with me. I still remember a executive named Prema Mehra who was totally in favour of customer satisfaction and truly dedicated towards her work.I really appreciate the whole ease my trip for providing such a wonderful platform for the convenience of the customers.

Refund was made successfully during COVID.

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yani2708
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2020-05-21
Version 3.3.37
I had booked flights pre-lockdown with EMT. I lost hope for getting the refund as the airline that I booked was Air Asia, which is notoriously known for poor customer service. I struggled for days trying to get my refund with Air Asia. So finally I decided filled out a form on EMT claiming for a refund. To my surprise, I got the refund credited to my account. It did take about 45 days for the whole process, but at the end of the day they made me happy by initiating the refund.

Customer Service

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Mehulkotian
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2020-05-10
Version 3.3.37
I had my trip booked towards the end of April and plan was to return early May. But due to the ongoing pandemic situation it was just not possible to make it. However, ease my trip team reached out to me and helped me sort out my full refund. That’s the right example for after sale service. I have seen other trip advisor apps and all are just rip off. Ease my trip has made a difference here..!! Thank you.

Horrible Holiday Experience

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Ankgupta
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2020-03-15
Version 3.3.35
I have booked Singapore Holiday for my Parents and their friends and paid extra money in Iternary so that they don’t have any problem over there. I have paid extra for Hindi guide, Meals, Transportation, Hotel Pickup etc.
After paying extra still my parents had the worst ever Holiday. Trouble at every step.
Reached Singapore at 4 AM, pickup came at 7AM.
Reached hotel at 7:30 AM, booking starts at 2 PM.
I had to book another hotel on same day for 6hrs so they can freshen up and relax after journey.
In evening it turns out Meals is not booked, again call Customer care, frustrates me, frustrates my Parents.
Next day in City Tour Hindi guide did not show up,
again call and call and call.
Such a Horrible experience that can’t even call it a Holiday.
After finishing the Trip I called there Customer Care, spoke to their Senior Executive. He apologised for all the inconvenience and blah blah corporate terms - “Sir I will find the culprits, will refund ur money iternary by iternary just give me sometime.”
No response in two weeks after that call. I called again and same guy again said - “You didn’t call back I assumed issue is resolved.”
Its been more than a month now, No response from them. No refund. Such a pathetic example of Customer Service. Never ever Book your Holidays from Easemytrip. Worst Planning, Worst Execution, Worst Customer Experience leading to a Worst Holiday.

Worst Service!!

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Andy2lko
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2020-03-14
Version 3.3.35
I have booked my ticket from Lko to del under economy class in Vistara airline. I have decided to avoid my travel because of Corona virus spread, I asked for reschedule, in reply EaseMyTrip are saying I should contact to airline directly. Because they can’t reschedule my trip. When I talk to airline they are saying I have booked my ticket under Premium economy so I can reschedule my travel only under this class only.
I have booked my ticket under economy category, how it upgrades under premium class? God knows! I think this is a fraud.
My advise is to everyone that we should avoid booking on app or website other than airlines portal/app.

Ratings:- MINUS TEN [-10]

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Arpit*
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2020-01-25
Extremely disappointed with call center service doesn’t give any support to customer. I was standing in the freezing cold night at Majnu Ka Tila, Delhi waiting for bus from 8.30 pm to 1 am neither bus came nor operator gave any response. He was just saying “Babuji bus Kashmiri gate se nikal gaya hai jam laga hai thodi der bad aayega” same reply from 9 pm to 1 am. Neither allow me to board any other bus nor his bus came. It was so horrible experience for me. Police officer came to me and said be careful with your baggage mobile and purse. Don’t trust this transporter’s they are concerned with money only. I have given one star to this app coz can’t give less other wise from my side it’s MINUS TEN (-10). I don’t know this company will refund my money or not.
Stop pretending you care for customer. Customer care is calling and saying give us good ratings WHY??? For refund of ticket money. Do you think customer is fool? I have spend for one day hotel stay, food and taxi for going to hotel and coming back for catching next bus and new ticket with additional payment. These are cash expenses who will pay this???? And trouble and problems can’t count in terms of money. I have already stopped using your app

Serious Issues

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humbletd
 – 
2019-11-18
There are some serious issues with current version of this app 3.3.30. If I select round trip flights, and select dates from March 2020, it doesn’t show March month. Instead it shows month of February. It is showing February month twice. It shows Jan, Feb, Feb, Apr 2020 months.
I don’t know how to report issues as there is no link in the app download section in app history. Also, if tapped on App support link on the pp download page, it takes to the website, not to the support page. I don’t know how these apps get to the production page for mass users without even checking these simple bugs. Please correct them. Thanks.

Need option “Add to Wallet”. Rest all good

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Amit.aawl
 – 
2019-06-30
Version 3.3.22
I am using EaseMyTrip for most of my bookings and even for my corporate travel related bookings. Just a call of the day - it makes life easier if we have the “Add to Wallet” option which enables to save the details to our Apple Wallet and easier to access instead of always going to mails/messages and checking the details. Please include this option in your app. Thanks and keep up the good work.

Do not trust them!!

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Pr Dang
 – 
2019-02-26
Version 3.3.15
My flight was cancelled by the airlines on 7th Feb. Firstly, they did not give us any call to tell us that flight has been cancelled. Then they did not issue any refund by themselves. I had to call them multiple times to claim my refund which should have ideally been processed by them themselves. Then when I called them multiple times, they had a different technical explanation each time for the delay.
They just know how to fool the customer. It’s already 26th Feb and they have not even initiated my refund yet, despite 2hour calls with them! They are a curse to you and I swear I’ll make sure no one in my circle books through you!

What an App - Truly the Best

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MickSharma
 – 
2018-10-28
Version 3.3.11
I have experienced the best time with this App so i am writing it Honestly. Can not expect on Diwali Time i got a ticket on less price. In last 1.5 Months around i hve Travelled by Air for the 5 times First to Chandigarh, then frm
delhi to Pune Back, nxt Pune to Delhi and Delhi to Pune back and now coming is Pune to Delhi again. Inbetween 3 times i booked from Easymy Trip. In between i came to know Easy my trip and downloaded it and got the best results. Before i used to booked by Goibibo and ixigo. But Easy my Trip is the Best.
Thanks to Easy my Trip.
U r the Best 😇🙏

Very good service, except....

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BhaskarHazorika
 – 
2018-09-03
Version 3.3.8
I have been using EaseMyTrip for several years and am highly satisfied; there was never any hassle or glitch at any stage. Their unique plus point is that they do not charge any convenience or processing fees, unlike other apps of portals. However, it is high time that EaseMyTrip introduces the following facilities, which are badly missed by many including myself: 1. Seat selection (by paying extra if needed). 2. Inflight meal booking. 3. Extra baggage advanced booking. 4. Online check-in. 5. Generate e-boarding passes. For a huge company like EaseMyTrip, it is difficult to understand why they are not tying up with the airlines in order to provide these very useful extra facilities. Besides, EasyMyTrip should start their own Loyalty Program.

Great experience

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Nitins corner
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2017-10-08
Version 3.0
It was a great experience with ease my trip , firstly i was confused i should go with this site or not but they are offering good discount so i chose them , No convenience fee even discount on flight rate , after that get confirmation call also , what else needed , best user friendly travel portal right now , thats why even Paytm use them for flight booking .