Wax
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some time hike is very slow –
2020-02-16
Version 3.84
Amazing service
Updating
-1
±0
iPhone Screenshots
iPad Screenshots
Description
UrbanClap (now called Urban Company) is your one-stop trusted destination for the best in home services. Our trained local experts are available on the same day in your area. We offer the following services -
Australia: Professional home cleaning, Home Deep Cleaning & Salon at Home.
India: Salon at home for men and women, massage at home for men and women, AC service and repair, home deep cleaning, electricians, plumbers, carpenters, pest control, painting & more.
Singapore: Professional home cleaning.
United Arab Emirates: Part-time maids, part-time cleaners, salon at home, sofa cleaning, electricians, plumbers, carpenters, and more.
What's New in Version 3.84
UrbanClap is now Urban Company! Everything you love about our home services stays the same.
- Bug fixes and performance improvements.
Information
Categories
Version
3.84
Size
206 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 10.0 or later
Devices
iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
Customer Ratings
All Versions
819 Ratings
Customer Reviews
Three jobs
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anilrajpal –
2020-02-16
Version 3.84
This Sunday I got three jobs done from UC. Earlier we tried local vendors for these jobs. They quoted almost five to ten times more than we got the work done from UC and the quality and the timeliness of the work was superb. I am very thankful to UC and its partners.
Bad experience
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purva fatnani –
2020-02-16
Version 3.84
Booked a 2.30 pm appointment for the first time through urban clap
It’s 3.17 pm still she hasn’t arrived and there is no follow up
Manager promised she will be at door step at 3.11 pm
Highly unprofessional
well done
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vara9495 –
2020-02-16
Version 3.84
nice guy
Old age therapy
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pal dhatt –
2020-02-16
Version 3.84
Better than visiting Spa ,quality and time saving ,value for money. There should be package for 70 yrs and above. Min 3 visit per month. Thanks
Pathetic experience
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Mitu rani –
2020-02-16
Version 3.84
I have book a message at 10 am however they they called me and they said the professional will come on time but they rescheduled . I thought it’s ok just an hr may be she is busy and all . At 11 I got a msg that the service is rescheduled to 1pm without asking me .its so disappointing I have to go at 1 ...hence hv to cancel it...hate the service hate UC
Terrible service
–
Amrapali Joshi –
2020-02-16
Version 3.84
I booked for 6:30 pm and got a call at 6:45 that they can’t find anyone today and told me that they will send tomorrow. Next day I booked for 7:30am and waited till 8:45 and then the lady calls and said she reached some other address 🙄After I had explained the address on the phone. Pathetic!
Bad company
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Arun tehri –
2020-02-15
Version 3.84
Very bad company making fool of the customers and very costly as well
Stupid service
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shivani2423 –
2020-02-15
Version 3.84
Horrible service they won’t tell you that they can’t provide you with any professional until the lag moment. Don’t even bother wasting your time waiting.
Terrible experience
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hdd sudbvxg –
2020-02-15
Version 3.84
They accept bookings even when they don’t have professionals available. And their damn customer care people address you without adding a title to your first name.. I’m sorry but I think the least these stupid girls sitting in call centres can do is add Ms or Mr before stating someone’s name!!
Uninstalling the damn app!!
Appointment canceled with out any reason
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surya 515 –
2020-02-15
Version 3.84
I booked a appointment @ 2 pm unfortunately I received a message from urban clap .
Dear Urban Company Customer,
We deeply regret the inconvenience caused. Our agent will get in touch with you shortly to arrange for another professional for your request at your preferred time.
This is unfortunate I really unhappy with their time lines.
Surya 515
Bathroom cleaning
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Neeta L –
2020-02-15
Version 3.84
Very good job done
Very very expensive
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Bablu12347 –
2020-02-15
Version 3.84
Use this app only when all the carpenters,plumbers,electricians and other skilled people disappear from earth because its is very very expensive. For example i booked installation of door lock in this app and it says 450rs but cost of the lock is only 400rs when i contacted local carpenter he did it for 100rs not only this i wanted to get my 2bhk house painted and booked an appointement on urban clap for which they charged me 100rs and after the executive inspecting the house he quoted me 17k rs and my local painter did it for 7k such a huge difference they are trying to fool people by creating demand for labour people should instead get the work done by local labour
Please help me
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amozon review –
2020-02-15
Version 3.84
I have booked decoration for Sunday afternoon, and it shows professional will arrive at the time of my booking, does decoration can be done in one hour ? And it has been showing a professional will come to me well in advance to plan the decoration, no one assigned till now, I’m not sure whether to wait or plan some other decoration, there is no option in the app to contact any one all are ready made answers in help centre, which irritates more. Pls let me should I wait or plan something else. I have only few hours for my party...
Kids Haircut
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Kaizad –
2020-02-14
Version 3.84
Tried for the first time and scheduled the prior appointment for 5 pm. Neither an hour before a representative was placed but to a disappoint just 15 mins prior got a call saying we are unable to provide as we are short of men-power.
Paid money through PAYTM with an offer given of ₹100 as discount. Money not reversed to my PAYTM .
Sofa cleaning
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D K Pathak –
2020-02-14
Version 3.84
Excellent expertise work done
Unprofessional
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Rohini777 –
2020-02-13
Version 3.82
They take booking and do not send professional and they neither revert back I would not recommend urban clap ...
Judgemental beauticians
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UC_critic –
2020-02-13
Version 3.82
Hi UC,
I don't use your services often because ur professionals are so judgemental. They just want to make women feel uncomfortable and guilty for getting services done. It has happened many times. I have booked ur service only 3 times and 3 years because of this reason. My flatmates also have the same issue. Your beauticians keep saying we have dark skin, acne, too much hair growth, this and that.
Maybe they could get some schooling on being friendly and non - judgemental to other women and that their job is to make the customer feel beautiful inside out and relaxed for all the money we pay. My previous booking was my last booking because I was hurt by constant taunts about my hair growth on my legs. It was thick this time because I was bedridden for 2 months and hadn't got my legs and bikini area waxed. But if that was an issue the beautician could just walk out than making faces and saying she has not seen so much hair growth on any woman's leg before.
Great service...
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sahani's –
2020-02-13
Version 3.82
I love the service...
Too many hidden charges
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nids06 –
2020-02-13
Version 3.82
Give the correct amount right at the start
Not Professional
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10000000000th user –
2020-02-13
Version 3.82
You people show such a nice advertisements , but people attending are not such a good professional, had booked for a hair cut and beard trimming, he struggled a little bit to trim the beard looks like the guy was under still training.... expected a professional to attend..
Always always late
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KGB loves D –
2020-02-13
Version 3.82
Always always late. None of the salon girls who have come for my appointment have ever turned up on time. They are invariably 45mins to an hour late.
Very bad service by AVNISH PANDE
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pranjalims –
2020-02-12
Version 3.82
There is no use of 1 % pest control service given by this so called Urbanclap professional. I spent 1200/- for whole house pest control... which includes gel+ spray inside out. It was 0% effective on my kitchen problem And when I had ask to give 2 nd visit aft 20 days, as Urbanclap gives 90days guarantee but he refused to do so.. also had ask me to pay more 500/- rs. To get it done again... This is just looting people and their hard earn money.. these uc people also ask u give reviews soon after the service... “madam review de dijiye turant” and aft giving reviews this happens...I don’t know how Urbanclap will help in the matter but I am highly disappointed with this. Be aware of service given by Urbanclap..don’t be so quick to give good reviews..
Good Platform
–
Dr Mahe –
2020-02-12
Version 3.82
Excellent Team of workers. Must add some more Services Like Garden Maintaince Services, Pet grooming and care takers, Sump and water tank cleaners, Part time Domestic Help.etc.,
Deep bathroom cleaning
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bijal mehta –
2020-02-11
Version 3.82
Had booked deep bathroom cleaning yesterday and time keeping was poor for a start. The cleaning was not done properly as a lot of shortcuts were taken and untrained staff was bought with no assistance given. Half-hearted job was done and the finished job was not to our satisfaction. Of what I had heard about the services provided and how excellent it was, I booked them and am disappointed with the quality of work, the attitude of so called professionals who carried out the work. Not my moneys worth.
Terribly bad experience for men’s services
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Shinjinee Mukherjee –
2020-02-11
Version 3.82
I had been using UC for women’s services and was literally happy and wanted to recommend to my friend - men’s service (beard trimming and head and shoulder massage). From past 1 week he had been trying to book an appointment and UC has been failing to send their professionals. Yesterday I tried to book him the same service at the same location that I take their services - and guess what! Two professionals cancelled one after another. And today I got an apology call from UC stating that they are sorry and that they would give me a good professional and credits. After waiting for half an hour this professional too gave some crap excuse (apparently his app shows the appointment is scheduled tomorrow) and eventually this booking too got cancelled.
That is it UC!
No more services from you!
Satisfied
–
konda susmita –
2020-02-11
Version 3.82
Satisfied
Unqualified professionals being assigned
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flanbergasted –
2020-02-11
Version 3.82
The electrician had not completed his job properly and more over he had ruined the wiring which caused our system to short circuit and he had charged an extra amount for his mediocre work and even forced us to give him a good rating and when I registered a complaint on the application, there was no response from Urban Company. I’m planning to register a complaint on the consumer court unless Urban Company responds to us. Don’t ever try this app.
Location unserviceable
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kamal12131 –
2020-02-11
Version 3.82
I am waiting since 2 months but it still showing that “WE DONOT PROVIDE THIS SERVICE IN YOUR AREA CURRENTLY WE ARE EXPANDING AND WILL START THIS SERVICE SOON “
Unsatisfied with service
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uhsbdnnfn1234 –
2020-02-10
Version 3.82
Very unprofessional people. Most times they cancel their service with telling that professional are unavailable
Booked salon service
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shaysanjana –
2020-02-10
Version 3.82
Booked a L’Oréal professional for global hair colouring, they did a crappy job, all they did was refund the money and the customer service was doo slow as well, next Booked under express salon , before staring the job I asked her if the color will be enough she said yes (as I had bought my own color) after she was half done she is asking me if I have more color left n we used a completely different shade,
Urban is good only for carpenter and plumbers, salon is not their cup of tea
Not working
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sunita.91 –
2020-02-10
Version 3.82
The app is not working. I have been trying to book for me and my husband but the app itself is unresponsive.
Absolutely useless!!
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anuksunameh –
2020-02-10
Version 3.82
The app did not even open in my iPhone.
Keyboard switch to caps
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chakraborty.vijay –
2020-02-10
Version 3.82
When writing review for the person who finished the job the keyboard automatically switch to caps even when it’s not required.
Horrible services and over-rated
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swapnesh21 –
2020-02-10
Version 3.82
Highly over rated services and no proper response in case of delay and no channel to contact the call center and very very buggy app. Fed up with the services although i have membership i dont think its of much use as services are people giving services are not responding properly
App crashes on Iphone
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Venkat Kotti –
2020-02-10
Version 3.82
When I try to open the app, it crashes before it even goes to open.
You need to please check and maybe release a new update to fix this bug. This is happening on iPhone
Need to improve
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radhikaty –
2020-02-10
Version 3.82
Hi I have been using Urban Services from a very long time. Recently u have introduced roll on waxing. Amazing product loved it but not sufficient for full legs & full arms later the beautician had to do full legs waxing using Rica wax
If I have paid for Roll on I shud get the full service
Your beautician are too helpless.
Please increase the size of your container.
If u need positive result otherwise from next time I am going for normal waxing.
I have given 3 star rating for the beautician & her services. Savita Misra
Awsum job done by her.
Horrible customer service.
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vish9892 –
2020-02-09
Version 3.82
I booked a service in the morning and scheduled an evening appointment. The beautician requested to come 2 hours early. I refused and said I can manage 30mins early. I came home and waited for 2 and half hours and kept calling her. No response. The customer support guy assured me that she’ll be there in 15mins or he’ll assign a new beautician. That also did not happen. Eventually the service was cancelled stating a new booking will be done. An hour later still waiting for a new beautician, here I am writing a review. 3 hours and 45 mins have been wasted for me on a weekend. I have taken membership which is supposed to give me exceptional service. You are supposed to give me a call back in 30mins to resolve any issue. I am extremely disappointed.
Horrible, stupid, unprofessional app
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aayushiiiii –
2020-02-09
Version 3.82
I placed an order for massage in the morning for evening 8. They said they will call and assign a professional, which they did but very far away from where i live. So i had to cancel it and make a new booking and it’s past 8 now. Tried to contact then alot but it was pointless.
Most unprofessional and third-class services.
Why to keep such services available everywhere when you don’t have those many employees.
Poor customer service
–
achu456 –
2020-02-09
Version 3.82
Even after the appointment time professional was not assigned and they did not even intimate me about the same
Hi
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Satish1515 –
2020-02-09
Version 3.82
PlUMBER WAS PROFESSIONAL & THE RATE SHOWN INITIALLY WAS 276,AFTER FINISHEING THE WORK IT WAS SHOWING AS AROUND 450.WHICH MAKES ME SHOCKED.THEN WHATS THE MATTER OF SHOWING CHARGES IN THE INITIAL STAGE.I DONT RECOMEND UC TO ANYONE
Horrible
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navin0203 –
2020-02-09
Version 3.82
2 times rescheduled yet no one came its a shame 🤮🤮🤮🤮😩😩
4 times rescheduled yet the professional is not here
Horrible
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Satyabrata Majumder –
2020-02-09
Version 3.82
No service standards. Extremely poor experience offered.
DO NOT USE!!!
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Mamuni1234 –
2020-02-09
Version 3.82
Wow even the App Store ratings are rigged. All I see are bad reviews and yet somehow it’s 4.6 rating.
Really bad service. Booked salon service for 11 and till 11 they are still trying to find someone to assign. And then they finally assign at 6:30 in the evening without even checking with me. Useless app with useless people working for it.
Conveyane
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seamista –
2020-02-09
Version 3.82
Why have you started charging 99 as conveyance?
New update-Loading Forever
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Tom Sharma –
2020-02-09
Version 3.82
In this new update nothing is working.....after i open the app it keeps loading progress forever..
Horrible experience
–
shrikrishanG –
2020-02-09
Version 3.82
Incompetent Staff,Reported issue not fixed and more spoiled and visited technician changed almost all spare parts!!
Even after paying so much,problem didn’t solve!!
Never recommend anyone to OPT their services!!Pathetic and unprofessional services
Pathetic
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ShahBh –
2020-02-08
Version 3.81
I became a member and booked salon at hd service, no professional was assigned before the service, they called saying sorry but it cannot be done during your time slot, can we reschedule it, I said its fine but hope the other time we are calling the person turns up but for the next slot which they had suggested the professional didn’t turn up which was really frustrating and not at all acceptable, still knowing i wanted the service to be done i asked them to again reschedule it for the 3rd time, the professional did turn up but what I observed was the professional was having bad cough and cold, I asked her if you are unwell you shouldn’t have turned up as cough and cold can easily pass on to the customer, the professional mentioned that she was told to take this booking on priority knowing she was unwell why would any company do this.
Professional was unwell one of the service was not done perfectly
Useless: They ditch you at the end moment
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agrPragati –
2020-02-08
Version 3.81
I had booked for salon services this morning for 1.30 PM. The booking was done with my chosen beautician. At 1.30 no one had turned up at my door step but I got a call from urban clap that they can not provide the services today and if I can reschedule it for the next day. My reason for choosing urban clap was to get the services at my desired time.
Interesting part is that it has not happened for the first time. Earlier they had changed my preferred therapist for massage service at the end moment. When I checked with her that if she had denied my appointment she told me that she had not received any booking at the first place.
Prior to that, the cleaner had not turned up citing that there was a lot of load for Diwali cleaning request.
If there is such enormous load, then why does urban clap take the booking at the first place. They have taken too much on their plate which is spilling like anything.
Not to mention that the technicians for appliances i.e. washing machine, refrigerators etc are useless. They have no technical know how. They simply ask you to change the part which is not working.
I’m highly disappointed with the services offered by urban clap. I had renewed my membership just for salon and massage services but it is a set back.