No one knows how to use smart drive nor the petrol pumps have their smart drive QR code
At Bharat Petroleum Corporation Limited (BPCL), we understand customer's need and relentlessly work towards fulfilling them, working consciously towards providing added value in fuel and non- fuel areas. The Corporation has pioneered offerings in Indian Petroleum retailing space that have bridged need gaps of its customers, Loyalty is one such attempt to foster and reward relationships. With its customer centric initiatives leveraging information technology for both its reach and results, Bharat Petroleum has in fact revolutionised the fuel retailing business with the nation’s first ever Smart Card solution in the Oil & Gas sector. Our loyalty program has recently been awarded the best loyalty program in the Oil & Gas industry in the country.
BPCL recognises that Mobile apps are gaining increasing importance in today’s business world with regards to customer engagement and loyalty. Constant visibility to customers, Creation of a direct marketing channel, providing value to customers, Building Brand and recognition, Improving customer engagement, Standing out from the competition, Cultivation of customer loyalty are some of the imperatives with regards to mobile application development. Due to the increased use of mobile applications in all businesses, it becomes necessary that BPCL joins the race of developing range of mobile applications that will deliver value to its customers, in reaching out to its petrol pumps and availing the unique services offered by the company.
BPCL is providing several benefits to its customers through this mobile application, the main benefits include following:
1) Large target audience
1.1) BPCL customers
1.3) Car owners or drivers / Fleet owners
1.4) Truck Drivers
1.5) Tourists / Travellers
2) Instant Current location and list of nearby BPCL outlets.
3) Value-added services and loyalty card acceptance availability information.
4) Distance in KMs of outlet from user location.
5) Driving directions and traffic information of selected outlet from user location.
6) Near-by hospitals and police stations around selected outlet.
7) Diverse search options for routes, outlets.
8) Emergency Services
9) Information that keeps updated like Tyre Pressure Chart, MAK Lube Advisor, Help & Tips and many more.
Disclaimer: "Continued use of GPS running in the background can dramatically decrease battery life."
What's New in Version 3.6
Enhancements and support for RuPay Card support.
VPP Device Licensing
Rated 17+ for the following:
Unrestricted Web Access
iOS 12.0 or later
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Unable to register.
When email is feeded ,form validation failed is poped up.
After recharge my money got stuck
I am not able to login, immediately getting closed. Tried reinstalling also. Not working in IPhone. Please resolve
The app doesn’t work
Almost none of the BP fuel stations have facility of using this. Of the rare 1 station that has this facility, they themselves don’t like n tell customer to avoid payment through some reason. BP’s toll free customer service number is also pathetic. 4 out of 5 times it doesn’t connect. When it connects, service person don’t know the procedure of closing your account n refunding back your money. I switched over to Shell’s go+ n it’s been a bliss:)
I have visited most of your petrol pumps in south delhi ,
1. Nobody knows about what is smart drive.
2. They don’t have any option to take payment from smart drive.
3.if I asked them for 2 or 3 times they always got angry and frustrated.
4.Every petrol pump has hordings of smart drive app but whenever you Ask someone to take payment from smart drive they always refused don’t even know a single thing about this app
I am facing problem during login and the app is immediately throwing out the user and is not opening. Have updated the version from the App Store but the problem still continues. Kindly resolve.
Again its not working,everytime while opening its gets closed.Please fix bugs and other errors.Please Fix it as I cankot use it in IOS.Before several months like before Covid19,I tried and quit it but I got notifications as tried now on January 2021 now also its still not working.
Always this is happening
Worst application didn’t work well
I haven’t get any password or mail regarding my registration. Any updates?
Correct feedback spell in feedback section in app
And showing some others saved cards to others . Less security
The app isn’t fully ready for use, when I tried to recharge, it didn’t allow me to provide the VPA (UPI) and also the scan to make payment is not working.
Bunch of useless fellows sitting and wasting BP customers time
I downloaded thinking it would ease my task
But no one know s how this operates at petrol pump tried 3 petroleum pump in chembur no one knows ho to operate and I looked like a fool....ppl at station asking me where is the fuel card....agrrrrrhhh. ...also call center does not work....
Iam costumer BPCL iam using iOS smart drive app not supporting pay via QR code
Login Page in successfully loading after Entering valid credentials, Thats a waste of time waiting at Petrol Bank.
It’s a fake application don’t trust this . I have wasted 30 minutes for this app without any result. I request App Store to remove this App.
Toll free no. Is not in use. App has a lot of bugs need to update and remove bugs.
Good improvement in app
Found good behaviour of staff
Great app. Very convenient to for fueling payments. Repeat fueling is great.
App not working properly.The page does not move forward after entering recharge amount.
Unable to recharge through app.
Unable to Recharge!!!! Guess the customer care team has left out this Application.
There is no option for Smartfleet card.
Not able to recharge!
Where is the updated version
It's regretted to note that even inspite of bringing to your notice last month that we are unable to recharge the wallet, the issue is has not yet been resolved. Please resolve this issue at the earliest. Thanks.
I am always facing login issues. But from web browser I am able to use my account. Useless customer care executive. They don't understand the problem. Such useless customer care executive. Pathetic people
The recharge option has not been working for almost a month now.
Cannot recharge. Page not opening. No support from call centre. Previous system was better.
No BP petrol pump is accepting payment through this app, i tried almost all petrol pumps in Vadodara, Gujarat.
If u dont accepts payment, refund my money loaded in app wallet.
Developers pls reply.
Very glitchy and not seemless on ios
Its very nice concept, good and very useful too..:-)
This is a very useful app showing correct location of Petrol Pump with daily price and Google map route guidance from our location.
Your latest update has some bugs as when I select a RO, app is getting off in iPhone . Pl look in to it.
liked the amenities available at the outlet feature and it is very helpful when we are travelling in new routes.
Very good App by BPCL. It helps in tracking my loyalty points besides providing useful information
This is by far the worst aap, BPCL is just not serious about this app, fuel point locator does not work, petro bonus needs a login every time, icons are badly presented and misshapen, over all its a big 👎🏻
App is not showing price for pumps in mysore from last two days. Earlier it was showing correctly. I even reinstalled the app but same thing continues. On other round IOCL app is working very well & accurately.
Please resolve immediately.
No one is bothered to improve the app even after feedback... rating selection must have options to grade 0 stars... on the other hand IOCL app is working perfectly OK.
Please resolve immediately
The app just doesnt wrk.. doesnt show prices.. now we dont know if the dealers are fleecing the mango man.. coz crude & $ prices are still where thy were and petrol prices hv jumped ₹5-6/ltr
As there are daily fuel rate changes. You can add option of adding favourite fuel station and daily notification can be set for getting update on changing rates
As claimed by the app everywhere on the media, this app has no way to check fuel prices.... it just provides details on nearby fuel pumps etc.
It's very systematic app and very easy to use.
Please don't download this app. This app is useless as you can't log in. And there is no support feature available to get help, incase you can't log in.
I am unable to open the app at all on my iPhone 4s
I have used this app to locate my nearest petrol pump and it worked perfect.
Nice GUI and located pumps too